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3 Reasons Why Air Conditioners Freezes Up

Name: 3 Reasons Why Air Conditioners Freezes Up
Brand: DW Aircon Servicing Singapore
Rating: 5 (36 reviews)

Air-conditioner-repair-aircon-flow-Dw-Aircon-Servicing-Singapore_wm

January 15, 2018Aircon Maintenance, Aircon Repair, Aircon Servicing, Commercial, Maintenance, Residential Aircon Maintenance, Aircon Servicing, commercial, Residential by dwairconadmin2

(Last Updated On: March 24, 2022)

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Everyone knows that in Singapore, the weather is ever humid. During certain months, the temperature can soar quite high. As the temperature soars high, the demand for air conditioning increases. Most Singaporeans overdrive their air conditioners and set the thermostats low to stay comfortable.

Air conditioners can freeze up with time. And, an air conditioner that is frozen can make your hot weather that much unbearable.

A recent study revealed that 70% of Aircon repair Singapore companies are hired to resolve frozen air conditioners. Even with frequent Aircon maintenance, the unit can freeze up.

So, how do air conditioners freeze? Can an air conditioner freeze abruptly? Even when the outdoor temperature is too warm, how do air conditioners freeze? How are some reason why:

Reason #1 – Obstructed Air Flow

A major reason behind frozen air conditioners is “blocked air flow”. If your property restricts the flow of air, there will be no moving air to prevent condensation on the coil.

Air gets blocked due to many reasons. According to experience Aircon maintenance companies, dirt is a major reason behind obstructed filters.

Fortunately, this issue can be resolved easily. Hire an experienced Air conditioner repair company and inspect the system regularly. It would be wise to set periodic reminders for changing and cleaning air filters. If possible, inspect the air conditioner at least two times every year. Early maintenance will reduce the risk of a frozen Aircon.

Reason #2 – Unexpected Refrigerant Leaks

Another common reason behind frozen aircon would be refrigerant leaks. Just like obstructed airflow, refrigerant leaks can be prevented with periodic air conditioner repair.

Most homeowners freak out when coolant or Freon starts to leak. If there is a leak, you must have it inspected as soon as possible. Renowned Aircon repair Singapore companies believe that old leaky units should be replaced. It is unwise to repair an air conditioner that is several decades old.

On the other hand, you can hire an Aircon maintenance company to add more coolant. The coolant will revitalize your system and get it running. Yet, this is a temporary solution to the problem.

Reason #3 – Cold Weather

Although Singapore is a rather humid country, there are odd days where by the temperature can drop below 22 degrees. Low outdoor temperatures can cause your air conditioner to freeze. If the temperature difference between indoor and outdoor air is high, the risks of your ac freezing are high.

It is always recommended to have your aircon check often so as to ensure that it will operate smoothly even when there is a great temperature difference. Here at DW Aircon Servicing we provide aircon servicing contract for regular aircon servicing to ensure that your aircon is in tip top shape at all times.

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Contact DW Aircon

DW Aircon Servicing Singapore provides an extensive range of Aircon Services including Aircon Servicing, Aircon Repairs, Aircon Installation of best aircon brands, Chemical Overhaul, Gas Top-up, Aircon Leaking Water, and Aircon Not Cold Fix and more. We have over 10 years of experience in dealing with aircon works and have completed thousands of aircon works for both residential (Landed, Condo, and HDB) and commercial. We are a highly recommended Aircon Company in Singapore, with many delighted customers and reviews over the years on Google and Facebook.

WhatsApp +65 8241 0032

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1090 Lower Delta Road #03-07B Singapore 169201

Mon - Sun 9am - 9pm

See Reviews From Our Valued Customers

Customer Reviews From Google

DW Aircon Servicing Singapore

4.9

maman nami

03:19 22 Nov 22

I loved the ac cleaning service today! He was punctual, calm and polite to begin with. He showed me the progress of cleaning ( the cloth he used was very clean ) and explained the previous cleaners didn't do great job ( other company ) and I do agree with that! He was confident and could explain the situation what I had in very calm manner. I am glad it was him to come clean not just ac but the bathroom floor he used for the work! Excellent! Thank you so much, Pandian 🙏。read more

Mary Tay

12:46 11 Nov 22

If you get the right technician, DW aircon is very good. However, twice in a row we had to request for a new technician to return to do servicing properly because there was still dust in our aircon rollers. I highly recommend Mr. Rajan, who did a fantastic job with our aircons after the previous technician left our rollers dusty, didn't bother to use a brush or rag to clean (only vacuum), spent only 15 mins on both aircons and told me I needed a $200 chemical wash if I wanted to clean my aircons. (Newsflash: we didn't need a chemical wash.) In contrast, Mr. Rajan spent 30 minutes thoroughly cleaning our 2 aircons and very honestly told us that we would only need a chemical wash if the aircon was leaking or if the noise was very loud. Thumbs up to Mr Rajan!read more

Chee Ho Lim

09:57 25 Oct 22

Mr Ramesh - the technician arrived early ahead for the scheduled maintenance. He is professional and able to advised me on the type of cleaning required for my A/C. Service was smooth and clean.Kudos to Rose and Valerie - Admin staffs on their quick responses and arrange the maintenance based on my time schedule.Highly recommended!read more

Flo Chai

13:20 18 Oct 22

This is my first time using DW Aircon and I am super impressed with their customer service Glen and Joana. They have been very patient with me and have great response timing. They also accommodated my timing which I really appreciate. Mr. Dhanapal & Pandi, the technicians were really efficient and friendly. They were honest with the feedback and took great care to help me clean up after the servicing. The best way for me to support them truly is repeat business which I will be doing.read more

Joseph Honeywood

06:53 14 Oct 22

Having used them twice now, once for an emergency and once for general service, I’m very confident in saying the team here are brilliant.Extremely professional, highly responsive and great levels of customer service. Very happy with Ramesh and Alyssa for their work. Would highly recommend.read more

Syed Ali Syed Ali

03:28 02 Sep 22

The customer service officer Richard was very prompt in replying to my queries. The technician Mr. Pandi did a great job in servicing the air-con. He was punctual and polite and took great care in handling the unit. When doing the cleaning, he was also careful to clean up the area around the unit so that the dust did not settle all over the floor.read more

prem kumar

11:44 11 Aug 22

I had a AC unit which was leaking and contacted DW aircon services. Mr. Richard & Rose were very polite and professional and set an appointment at the earliest available slot. Mr. Dhanapal arrived to check service the AC units at the exact specified time and did a thorough job of cleaning the units and the pipes and explained to me that even though I had the ac units serviced recently, the issue was with the pipes which were not cleaned and were clogged with moss. I am really happy with the service provided and would definitely approach them for my regular AC servicing.read more

Russell Christopher

06:52 11 Aug 22

Both customer service and maintenance teams are polite and provided very informative details. Technician calls before arriving. Ensures that washing area is clear of dirt before completing the job. Very good service.read more

Roger Lincoln

07:01 23 Jul 22

Excellent service by friendly personnel (Mr Dhanapal) Punctual and clean at very reasonable prices. Customer Assist Mr Glen was also very quick with responses. Highly recommended.read more

Vikram C R

08:55 18 Jul 22

The overall process of A/c maintenance was smooth. Ms. Rose helped in setting up the time that was convenient to me. She was also helpful in changing the time due to some emergency. The technician, Mr. Dhanapal was very professional, he cleaned the A/c and also cleaned up the dirt that fell out of A/c. Thanks for the servicesread more

Fels Cole

02:05 01 Jul 22

Customer Service: Ms Joanna & Ms Rose are very responsive & well versed in their job duties. Fast & efficient in booking and answering if queries.Technician: Mr Ramesh is very punctual & provides quality service. Fast & efficient in his job including proper cleaning of Aircon & checking of compressor. Quite honest and provides good advice.They are quite flexible as the technician arrives 1 hour before the scheduled appointment but happen that my hubby is having a conference meeting. So the technician left and came back on schedule time.read more

Andrew Shen

04:01 30 Jun 22

Technician came on time according to the scheduled time. Job was well done. Servicing of 2 units plus inspection and cleanup all done within an hour. Mr. Seenu was very professional and patiently answers all my questions, doesn't try to push for services that I don't need.read more

donavan seng

06:24 13 Jun 22

Mr. Udaiyar was our air-con servicing technician. He deserves a glowing review. Not only was he on time, he was also very courteous, polite, and provided good service. Thumbs Up!read more

Belinda Chua

02:44 06 Jun 22

Mr Seenu arrived promptly as per schedule and did the work pretty well. He was also very friendly and kind to answer all the questions we had. Mr Richard is the first person I communicated with the company via what’s app. He is very professional, quick to reply and provide us with alternative choices.read more

Tan Zhen Hong

15:58 03 Jun 22

The customer support staff were really responsive and extremely reliable. After only a few minutes, they were able to book an appointment for me for the very next day. The technicians who arrived were really efficient and friendly and were able to fix our aircon completely in just a short span of time. I will definitely engage them again for any future works I need performed. Thanks everyone!read more

Jesse Armand

07:11 29 May 22

Very good and professional service, Ms. Rose & Generose helping me with all the appointment process, and she advised what kind of air conditioning services needed and the cost upfront.Appointment process was easy and the technician was Mr. Murthi. The cleaning and maintenance was done on time and as I expected. Overall, the process is transparent and there's no hidden costs.read more

Damar W

06:30 28 Apr 22

I was more than satisfied with the way they rendered their services. The aircon technician was really hands on and only took a short while to resolve the issues my unit was experiencing. Their servicing costs were very affordable as well.read more

Jake Lau

20:34 27 Apr 22

I had an air conditioner had not worked properly for some time. Because I couldn't diagnose the problem, I decided to give this company a call. Booking an appointment was a breeze and the aircon technician arrived earlier than scheduled. They were extremely efficient and were able to get my unit working again after a long time. All in all, their work only took less than an hour. I really recommend them.read more

Jason Kong

13:51 07 Apr 22

Mr Pandi was very professional and customer centric helping me to clean my Aircon although he was working alone. This is my second time using his service since did a good job on the first occasion. Keep it up and we'll done!read more

hema hema

13:33 23 Mar 22

i would like to thank Mr.Pandi (Technician), Ms.Rose (CS Support) such a wonderful and a great job and good CS from them. Convey my thanks to them. Great job keep it upread more

GJL

09:05 22 Mar 22

Ms Rose was extremely prompt in answering my queries and offering me the best solutions to my needs. Mr Udaiyar was professional and thorough in his servicing and everything was a breeze! 10/10 would recommend!read more

Witoelar Ho

05:06 08 Mar 22

Excellent service provided by them! Despite the fact that I messaged them late, they were able to accomodate my needs at a rather quick pace. I will surely recommend them!read more

Sayang binti Daut

14:11 07 Mar 22

Their services were really good as compared to those provided by their competitors. They explained the issues experienced by my aircon and what we should do in case they happen again. I also thought that their servicing costs were really cheap. Great job!read more

Vinod Kumar Vasudevan

04:53 27 Feb 22

I used their service for my AC maintenance. The customer service executive Mr Marc did a great job asking the right questions and setting up an appointment quickly.The technician Mr. Pandi was on-time, friendly and approachable. He did a good quality job quickly and thoroughly. I am glad that I chose them and will continue to use their services for my future Aircon needs.read more

Philippine Berdoz

02:34 14 Feb 22

My husband and I are relatively new to Singapore and new to these quarterly AC cleanings. Friends of ours recommended DW Aircon. We've been extremely happy with their service. Joanna and Gene, in the customer service team, are always fast and extremely helpful with answering questions.The technician, Mr Murthi, is always impeccable, friendly and professional. He's also very clean, leaving no trace that he was ever here. Which is not the case for a lot of AC work we've had done with prior companies.read more

christopher ong

10:05 06 Feb 22

Fast response, very professional technician came by himself. Called to inform that he would be slightly late. Chop chop service, very fast and fuss free, able to work independently. Aircon very cold afterwards. Really good valueread more

S.A. TAN

10:54 13 Sep 21

Ms Rose was very prompt and friendly in helping to arrange my appointments. It's a very refreshing experience from other ac servicing companies I have engaged. Mr Udaiyer was very professional and thorough in servicing my ac. He was very clear to describe the status of my ac and I felt comfortable with his advise. He is also very honest which is a quality that is sometimes hard to findread more

Giles Goh

04:59 10 Aug 21

Joanna was very responsive, prompt and helpful throughout the booking process. Me Pandi was great! Sharing on when and what types of cleaning is required. He ensured that all portions of the Aircon was checked and cleaned. Super friendly, approachable attitude is a great experience with him. Thank you!!read more

Aliya Zhou

03:08 02 Jul 21

They've been my fundamental aircon specialist co-op for quite a while and they generally make a point to give great assistance. Their specialists are additionally in every case agreeable and act in an expert way! Awesome work folks!read more

A. Y.

00:29 25 Jun 21

Technician Mr Pandi and Joanna from customer service were excellent! Response was fast, arrived on time, very detailed and great service and support overall. I highly recommend everyone DW Aircon servicing because they really did a great job. So impressed I signed up for the package. Kudos!! 👍 🖐️ 🌟read more

Niwat Gason

16:26 11 Jun 21

Their aircon service was really commendable! The customer support team were very responsive and were willing to have their technician come over even though I called rather abruptly. When the guys came, they performed a chemical overhaul and gas top up and were also able to clear some clogging that my unit had! Thank you so much everyone! I promise to recommend you!read more

Nurul Sarkawi

04:23 10 Jun 21

I came to know about this after trying to get my usual company, which left me hung up on. The customer service officer here was very responsive and friendly as well as helpful especially when I sought for advice. Technician was friendly too. He came and started work immediately. He also provided me advice, based on his experience and expertise. I am very satisfied with the overall service. Thank you!read more

King May

19:55 01 May 21

Their booking process was really simple and the customer support staff were extremely friendly. I also want to praise the technicians for the very high quality of their work. They didn't take long in repairing our aircon units and even cleaned up their area afterward. Because of them, we get to enjoy cool and refreshing air again. We really appreciate their service!read more

Will Rogers

05:49 23 Apr 21

Excellent service as ever. I’ve used them for the last two years, and always been professional, polite, and well priced. Thanks to Mr. Udaiyar (Technician) and Mr. Richard (Customer Support) who helped for this visit, but to note everyone who I have dealt with over this time has been excellent. Thank you!read more

J. Khoo

04:32 27 Mar 21

AC gas top up . Technician was very neat and good knowledge of ac service. .Though he has lots of jobs ahead, he completed job very well. Will contact for future servicing. Ground personal were good too eg. Keep me informed and up to date. Thank you, DW company. Cheers!!read more

Glen Chin

16:46 25 Mar 21

I found DW through Google search and online review.The booking process is detailed and a little time-consuming, but understand it is a process to understand better what needs to be done. Overall, the booking process is good as setting expectations right.The guy came alone, solo, he is friendly, and the service is great and best. To add-on, the question I asked about the aircon-related matter, he spent time assessing, checking, and explaining to me one-by-one logically.read more

Sean Wong

15:32 13 Jan 21

Technicians are professional, reliable and gets the job done. They do not show frustration even when asked many questions, instead they are patient to listen and explain what they are doing to the aircon and installations. Customer service is responsive and get things done. No hassle making appointment with them for the repair. Great job guys!read more

Linda Chua

03:16 12 Jan 21

Great job done. Did chemical overhaul for my air con units. Air con now even colder . Kept my place neat & tidy too even after the job done. Technicans friendly , knowledgeable & experienced . Thanks . My 1st choice Air Con Servicing Company.read more

Archibald Carr

00:41 31 Dec 20

The way they responded was professional and efficient. The technicians arrived on time too and rendered excellent and reliable service. They managed to quickly fix my aircon leak which I had been experiencing for a really long time. Good work! Really impressed!read more

Victoria Oh

00:56 08 Dec 20

Ever since I first engaged them, they never fail to do their job in a professional and friendly manner. Moreover, their servicemen always make sure to give some important guidelines so that our units can function better. Most of all, they always make sure to clean after doing their job. Excellent work you guys!read more

Xu Qiao Loh

17:15 04 Dec 20

I thought that like other companies, it would take some time before I could get an appointment. In fact, they managed to assign someone to me the very next day after I called. Not only that, but the serviceman who came was extremely diligent and professional with his work. I'll definitely continue engaging with them for any issues I face.read more

Song Ye Shui

02:14 24 Oct 20

Honestly, it was my first time engaging them. And for my first appointment, I managed to receive such excellent service. The guys performed an aircon chemical overhaul in the most professional way and tidily as well. The prices were really reasonable too. I will surely contact them again for any future issues.read more

Lynn Tan

06:47 18 Oct 20

It was easy to book appointments via WhatsApp, and we could get a slot pretty easily. The staff are polite and helpful. I was informed of the total cost during the booking and there was no hidden cost after work was completed. We did a chemical wash and it really helped clean our AC unit and got rid of the musky smell and dirt. Highly recommended!read more

Pablo Ang

15:24 03 Oct 20

We've been engaging this aircon service provider for some years now and I must say they never fail to provide high-quality service. 5 stars to you guys! Thanks for all the work you've done!read more

Tan Shao Guo

09:01 03 Oct 20

So far, all my dealings with them have always been professional. They always respond rather quickly and give extremely good service. Their prices are extremely reasonable too. For that, I recommend them to anyone experiencing aircon issues.read more

Nathalie Yong

16:50 29 Sep 20

Even though I called at the last minute, they still managed to find time to fix my aircon leak. Their prices were really reasonable too. Highly recommended!read more

Dithakar Jetjirawat

12:33 29 Sep 20

I thought that they were extremely responsive and attentive. Even after the quarterly contract signing, they remained extremely reasonable and professional. Each problem I had was resolved by them quickly and efficiently. As a result, I would recommend them to anyone in search of good aircon servicing.read more

Yang Lijun

06:33 29 Sep 20

I really appreciated the work they did in resolving my aircon issues. Will definitely contact them again in the future.

Swanson Goh

17:29 26 Sep 20

I'd like to commend the servicmen for their very professional service. He did a wonderful job fixing my aircon leak. As a result, I would definitely recommend this company to friends and family.read more

Noelle Wong

06:44 26 Sep 20

Thanks so much for resolving all my aircon issues. Hopefully they won't happen again. You guys were really accomodating and cleaned my units without any fuss whatsoever. Good work.read more

Krairawee Shiew'aram

16:57 25 Sep 20

The servicemen who came were really skilled and cleaned up my aircon as fast as they came. They were able to fix all other issues as well. For that, I'd be willing to engage them again in the future.read more

Makerologie Lab

02:26 23 Sep 20

The DW Aircon technician was extremely polite and professional and did a great job. I did have a slight bump in the road when my initial electronic payment was cleared on my side but not on theirs (hence the four stars). Otherwise, I would recommend them as a reliable aircon vendor.read more

Mengyang Fan

01:40 23 Sep 20

Very professional technicians and good service. Good customer service too. One of the best AC servicing I have booked ever.read more

PC Soh

05:00 19 Sep 20

Very prompt response to enquiries. Maintenance staff very polite and professional.

Christopher Amhoff

03:07 18 Sep 20

The team that come to maintain and fix our aircon are very good. Always arrive at the time agreed, never any hidden costs and they work very fast and don't leave any mess. After conducting the work the workmen explain what's happened and what I need to do to maintain and they offer a guarantee post service.I would highly recommend themread more

Angela Cheah

02:54 14 Sep 20

Highly recommended! Mr. Seenu is very knowledgeable and efficient! He settled 4 air-cons within short timing and provided some advices before left. 👍🏼read more

Lam Lam

02:35 14 Sep 20

Reasonable and good honest service.

Lumenta Shi

16:51 02 Sep 20

DW Aircon were really awesome to engage with! They had such awesome customer service. Even though there was a bit of a miscommunication issue, they managed to resolve it so professionally. Excellent work!read more

Tan Wan Qiang

06:50 01 Sep 20

My system 3 aircon was fixed by the most reasonable and friendly servicemen around. Thanks so much guys!

Paola G

03:29 30 Aug 20

I am really satisfied with the service quality from scheduling an appointment to the after-service check. The team was very responsive to texts and accommodating of requests (I had to reschedule due to unforeseen circumstances). On the actual day, the technician, Mr. Pandi, arrived on time. He was attentive and asked questions on what problems I faced with the a/c, fixed them and cleaned up well after too. Overall an excellent experience once again!read more

Scott Lim

00:33 22 Aug 20

My experience with them was great. The guy assigned were very friendly and serviced my aircons extremely efficiently. As a result, I was more than willing to have an quarterly contract with them.read more

Anil Parachure

06:14 20 Aug 20

Thanks for effortlessly servicing my air conditioning unit guys! The prices you gave were really fair too and your serviceman made sure to clean up. Besides that, they guided me in a really friendly and polite way. Thanks for all your hard work!read more

Arthur Ang

17:36 19 Aug 20

Team assigned was incredibly friendly and punctual. They also managed to render good service and resolved my problems without extra charges. Would definitely engage them again in the future.read more

Kieran Wee

01:02 17 Aug 20

The aircon servicemen were really reliable and rendered excellent service at a fair price. Would definitely engage them again.read more

Megaduta Pandey

00:33 15 Aug 20

I was really satisfied with the technician who managed to clean up my aircon efficiently. Great work!

Albi Mac

17:16 13 Aug 20

Aircon serviceman came on time and gave really fair prices. Among all the aircon servicemen I've come in contact with, he was one of the best. Highly recommended!read more

Natarajan Rajaraman

02:34 10 Aug 20

Efficient process for booking and payment.Technician arrived on the dot, excellent service.

Low Vincent

02:31 09 Aug 20

Before the appointment was confirm, they did a pre call and message to Ensure it. On the day of appointment, they were right on time and service provided was very professional. After the service there was even an follow up to listen to feedbacks! Thumbs up for the good services! Thank you!Vincent Lowread more

Miley Koh

06:45 08 Aug 20

The service given was incredible. Response time was really quick as well. Prices were very fair too. Most definitely recommended!read more

Jonas Chong

08:01 07 Aug 20

Service was very efficient and quick. The aircon specialist was incredibly patient too and professional. I highly recommend them!read more

Dean WQ

10:49 06 Aug 20

The service provided was great! The aircon technician who came was also really polite and even answered al my questions.

Austin Chandrasekaran

00:17 05 Aug 20

Seamless and efficient. On time service. Friendly service staff

Boris Johnson

07:35 01 Aug 20

Technician that they sent was efficient and really professional. Overall really satisfied with their service and work quality.read more

Shi Yun

04:43 28 Jul 20

2nd time using their services and both times the technician that came was friendly, helpful and efficient. Booking through WhatsApp was also easy and very convenient. I will continue to use their services!read more

Travis Ma

12:40 19 Jul 20

You can consider trying them for honest and punctual aircon servicing. It was great that they have a helpline that you can call if you need to talk to the customer service team.read more

Asyurah N.

12:44 17 Jul 20

Easy to book an appointment with them. The aircon servicing team is very efficient and managed to get all the aircon units thoroughly clean.read more

Nathan Lee

12:11 16 Jul 20

I used their aircon services and the cleaning and servicing provided was above expectation. They were punctual , responsible and very easy to work with.read more

Alden Hu

02:07 13 Jul 20

The staffs are friendly, they usually came earlier than the appointed time. Just find that they don't give enough information on the status and advices to upkeep our aircons. Also, due to covid19, they stopped the automatic scheduling and deduction (which is good) but I wasn't notified. But hey, they get the job done. Been with them for my 6th quarter. And I still like the whatsapp chat which is very responsive.read more

Ed Lee

05:38 10 Jul 20

This is the second time I have engaged DW Aircon to service my aircons. I find their charges reasonable. The technician arrived slightly earlier than the appointment time and was thorough in his work. Most importantly, he also clean up the area where the work was done. Very satisfied with their work!read more

Eliza Lin

02:13 01 Jul 20

They are the best aircon guys out there! Super professional, thorough and clean. Love it!

Tate Liew

02:29 30 Jun 20

Great experience with customer support even when I had to reschedule the booking. The crew is on time and detailed in their aircon servicing.read more

xiaoting zhuo

03:38 28 Jun 20

Mr Seenu is very efficient and friendly. He is very helpful. Will definitely engage the company’s service again.

Wilkinson A

03:08 21 Jun 20

Tried them based on a colleague's recommendation and the whole process was easy. Booking and confirmation was quick and service was excellent. The aircon was cleaned and maintained well and place was also left tidy.read more

Ayu Curlybabe

14:52 30 May 20

It was truly a pleasure to engage this company for aircon services. Company staff and technicians were professional, polite and amiable. The professional advice given & what needed to be done was clear & honest. Jobdone are kept neat and tidy at all time. I have no hesitation in recommending this company, to my relatives & friends.read more

Remi Heng

06:44 27 May 20

Responsive, punctual and professional services. Helped do emergency servicing for my air conditioner and am very satisfied with their service. Thank you for the good work done!read more

Luke L

00:23 24 May 20

Technician was deployed to fix my aircon and he arrived on time. He was polite and carried himself well. Will definitely look for them again if needed on any other jobs. Great service!read more

Tan Hui Xiang

16:24 20 May 20

Had not done aircon servicing for a while and found DW Aircon with their excellent reviews. They were fast in response and was punctual in the appointment. Good cleaning and great job!read more

Vincent Tan

07:14 16 May 20

Awesome service by DW Aircon Servicing 😄 They are responsive, on time, reassuring and really professional. They really go the extra mile to follow up with me as well after fixing my aircon. Five star service and I will definitely employ their services again in the future.read more

Yvonne Liew

12:29 12 May 20

Sudden leaking issues from aircon during this circuit breaker period which DW Aircon promptly arranged the on site inspection & resolved the problem for me at a very reasonable price.. Satisfied with e work done! Technician was punctual & attitude 👍🏽read more

Samantha King

04:43 19 Apr 20

We had two leaking aircon units and had trouble finding a company to come and help sort them out - due to the 'circuit breaker'. Within a few hours of contacting DW, an engineer was in the apartment sorting out the units. The engineer was very careful about maintaining an appropriate social distance and wore a mask throughout. I will definitely be using DW for future services, they are polite, helpful and good value. Thanks!read more

Princess Dorothy Sarmiento

11:16 12 Apr 20

Thank you for responding to my inquiry very fast. Booking a service is very easy and the appointment is scheduled just the next day from the day I inquired. The technician worked very fast and the service is very great. Thank you so much !read more

Gladys Tan

03:34 13 Mar 20

Good aircon advice given to allow us to carefully choose our options before finally deciding to install Daikin system 3 unit. The installation was carried out professionally and no problems at all!read more

awong147

00:13 12 Mar 20

Booking is very easy & responsive via whatsapp. Very punctual & did a good job, will return for next servicing

Daniel Tan

06:28 16 Feb 20

Their service technician was on time. The servicing job was completed satisfactorily. After sales follow up is also there. So thumbs up.read more

Jon Low

03:29 14 Feb 20

Punctual and good service. Got the job done quite efficiently as well. Will continue to use this service for sure.

Abner Jr. Paredes

09:31 02 Feb 20

Great servicing! they are my new favourite Aircon specialist. They did it fast, gave a quick check and they knew what servicing is needed and what is not needed and explained a bunch of things to help us get a grasp on what the problem was and what he will do to our unit unlike some companies who will just straight away rip your unit apart causing more damage. DW Aircon services Great stuff.read more

Darren Ng

03:27 19 Dec 19

Their customer support are responsive on my queries. The total cost for AC servicing 3 units are less than $100. I think this is value for money. However, their technicians were way too punctual for the original timing. My original appointment with them was 6pm to 630pm. He came at 5pm. Well, is good to be early than later. So not a big issue if you are on leave and someone is at home for the AC servicing. I will definitely use them again for my AC servicing again!read more

Piyapha Sajjasakulrat

07:25 15 Dec 19

Very responsible aircon servicing company with reasonable price. very punctual and polite technician. This is third time using their services and hope you can keep up a great service.read more

Chee-Hoe Goh

01:10 04 Dec 19

1. Initial assessment done was spot on. Original indoor fan unit was degraded to a point that needed replacement. The technician gave a couple of options: perform chemical overhaul or replace the indoor unit, and gave the pros and cons of each.2. On the second appointment to replace the indoor fan unit, the job was done within a couple of hours. The replacement unit has been working perfectly since. The technicians are professional and did a great job.read more

Joshosaurus Rex

02:31 27 Nov 19

Fast and prompt replies. Can make appointment online and via WhatsApp. Many time slots, and these are flexible to fit most timings. Maintenance crew was thorough and professional. Will deal with again.read more

kx kx

02:12 08 Oct 19

Great aircon servicing provided by DW team. Aircon is properly cleaned and washed. Does not anyhow recommend chemical washing like other companies and only for those a/c unit that is required. Easy booking service and prompt response. Will recommend to other to try.read more

Seán Óg Coughlan

03:01 27 Sep 19

Was looking around for a good reliable company to service my air con. Other companies were quite expensive. DW aircon are very reasonably priced and get the job done! Happy with the quick response and I've now signed up for them to come back each quarter.read more

Martin Leong

03:16 27 Aug 19

Have now used DW Aircon for 3 services now. Cannot fault them.Their engineers are very thorough and professional and explain what work is required if needed. Booking and queries are handled extremely quickly in a friendly manner. Will continue to use them and recommend them to any body who asks. Keep up the great work!read more

Towkay Ming

15:36 09 Aug 19

First time servicing my Aircon. They answered all my queries patiently. Didn't feel pressured to buy any package from them.Servicing was quick, and good. Price is reasonable. They were honest too. They advised me that there's no need to service my condenser when I asked for it.Will recommend and use them again.read more

Prakash Balakrishnan

05:45 29 Jul 19

First time trying their service. Excellent service rendered from start to finish that you wouldn't expect. Very prompt confirmation of appointment time, and the technician was knowledgeable, friendly and provided good advice. All at a good price.read more

Pauline Ng

10:18 20 Jul 19

Very professional and thorough in the cleaning process. Technician Gandhi is very knowledgeable and diligent. Very happy with the service. This is the first time I'm using DW and highly recommend them. Price is reasonable too. Will definitely engage their service again. Well done!read more

Wendy Wong

06:24 20 Jul 19

DW service crew provided honest assessment followed by meticulously high quality work delivered at reasonable cost. Excellent communication via DW customer service. I highly recommend DW for a hassle free experience.read more

Kevin Quek

03:45 16 Jul 19

Prompt and excellent communications.The technician was punctual and conducted himself in a professional manner.The absence of pressure from the technician to up-sell additional services was greatly appreciated.No hesitation to use them again.Highly recommended.read more

ဇေယျာ တင့်ဝေ

07:34 14 Jul 19

The technician explained what was the fault and which fixes are required.The technicians reached in time and did things well. Nothing left to complaint and satisfied the service. Company response is quick and prompt.read more

Amelia Toh

05:39 06 Jul 19

Amazing crew. They were very polite and tried their best to accommodate to our weekend timing request. Air con service was also excellent, and they even followed up after the service to make sure everything was running smoothly.read more

Derek Tan

05:34 02 Jul 19

First time trying their service. The guys are prompt in handling inquiry, prices are reasonable, and most importantly their workmanship quality is superior. Demonstrated professionalism in their expertise field. I will not hesitate to recommend any one to try out. Well done and you guys deserve this accreditation. Thanks.read more

mohamed azmeer

03:38 19 Jun 19

The only aircon servicing company you will need, wonderful experience end- end. Great customer service in trying to understand the problems and troubleshooting before scheduling the appointment. Technician has excellent skills and is diligent, never over advising. Thorough in servicing and cleaning the aircon, unlike previous experiences with other companies. Superb.read more

sally lodey

01:53 19 Jun 19

Fantastic service! Contacted the Company to set up an annual aircon service. They were able to arrange the first service on the same day and with a discounted price too. Quick, efficient and easy to arrange. Loved that they also followed up the next day to confirm I was happy with the service too. 100% recommend !read more

Steven Lee

11:43 08 Jun 19

Technician was punctual, air con units were cleaned up properly and he advised me what needs to be done to maintain and prolong the air con life span. Evaporator tubing was properly reinstated back after cleaning and the air conditioning unit were run to check for leakage, everything was all good, will get DW to service my air con on the next maintenance schedule. All good.read more

Quah Hui Li

05:54 20 May 19

Have used their services for a few times. They have seamless booking of slots with excellent customer service. Their men are polite and efficient too. Highly recommended to engage their services.read more

Andrew N

05:42 12 May 19

1st engaging DW for Aircon service. Rate 5 stars for both technician and office lady "co-ordinator" for doing a wonderful job. Thank you both and keep up the good work!!!read more

Daniel Osborne

10:14 21 Apr 19

Extremely professional and offered great advice. Clearly not just after quick $$ but building a business. I have used them 3 times now including a chemical clean and each time they have always been friendly and incredibly helpful and they asked I get a second opinion before the chemical clean, which to me showed they are in the business of building a relationship. Will use them again happily.read more

Annie Tan

04:58 08 Apr 19

This is the second time I looked for DW for air con servicing. Both experiences with them were good. Service guys did a good job as he detail cleaned the unit and provided me good advice on how to maintain my air con unit .read more

Abdullah Anis Hara

06:37 05 Apr 19

Excellent service from customer service agent Alexis, and technician Mr Rajan. Both were very patient and obliged my request for next day servicing. Did general cleaning for 4 units Fujitsu a/c. All blowing cool air now. Prices are competitive too. Recommendedread more

Ben Frost

00:55 02 Apr 19

Had been quite fed up with other service agencies for the last few years. I engaged DW based on the positive reviews that I read on Google, and have been using them for the last 6 months. The consistently strong reviews are accurate and support the experience that I had. Communication is next level. Appointments and follow ups are all completed over whatsapp. Response time is quick and friendly. Technicians are prompt, clean and professional. They're transparent in the work that they do and I don't feel like I'm paying for any unnecessary servicing. Highly recommend and would happily refer. Thank you!read more

Jackie Lee

09:27 01 Apr 19

The technician is punctual and thorough in his cleaning. Will definitely consider continue using them for my quarterly cleaning and maintenance. We cleaned 4 cassettes and 3 split units. Customer service is responsive and excellent in their engagement as well.read more

CHAN SP

09:15 27 Mar 19

Found shop on Google. Commendable customer service. Use WhatsApp to communicate with clients. Kept to scheduled time. Technicians are responsible. Make effort not to dirty the place and clean up after servicing. They don't pressurise you to buy their packages or do other servicing.read more

ivy chin

11:48 26 Mar 19

Great service!! I have no clue on why my aircon leak water hence went online to find solutions. I'm happy that I found DW Aircon Service. They advised right from the start and don't do hard selling.Thank you so much for your great work. Will surely come again for your service. Great value for money.read more

hnw

02:38 25 Mar 19

Highly recommended. Rajesh came on time, carried equipment up the stairs cause there was no lift. Efficient and reliable service. Plus, very fast response time when you whatsapp to make appointments. Thank you!read more

Steve Tham

02:57 10 Mar 19

Aircon cleaning was very thorough. Price is reasonable. Ms Lim is always very helpful to try and arrange Saturday appointments. Thanks!read more

Rizuan Lim

01:35 06 Mar 19

Wrote in for an appointment in the morning. Replied within 2 hours. And managed to arrange for servicing that very evening. Ramesh was meticulous in his work and explained what he needed to do and advised on what needs to be done to keep the aircon in good condition. Slept in cool cool air last night. Two thumbs up!read more

Lew Kok Peng

04:46 24 Feb 19

Thank you for the efficient service. The technician was very effective and installed the air conditioner on time. I would continue using DW Aircon and will recommend to others.read more

Maria Antipina

03:48 22 Feb 19

Yesterday was my first appointment with DW Aircon Servicing for a standard cleaning. Everything was done very efficient and exactly in the booked time slot. I am highly satisfied with the service!read more

Gideon Teo

08:47 15 Feb 19

Affordable and prompt service! Got back to my enquiry within a few hours and scheduled me in for aircon servicing the next day. Technician was on time, polite and clean. No pushy sales talk, just got the job done nicely and quickly.read more

Whaih Tay

10:20 11 Feb 19

The opaqueness of pricing for such services has always been a sore thumb in this industry, often resulting in consumer fearing of paying exorbitant prices. DW Servicing addresses this issue by being forthcoming and transparent on its own pricing. For me, they have gone beyond just a servicing a company; they are my trustworthy partner.read more

linda chua

01:12 29 Jan 19

Seek help from DW because one of my rooms air con leaked. Mr Dhanabal came even before the appointment time and did a great job. The area was kept cleaned and neat after the job was done. Thanks DW !read more

Titus Lau

07:25 24 Dec 18

DW Aircon came for routine cleaning / servicing and I had one unit can't be turned on. Embedded wiring had issue and needed new wiring. They came back after inspection and planning with all necessary tools. They re-wired nicely and AC is now fixed. Their charges are one of the lowest. Very responsive call center. Lovely staff at call center and professional technicians. The most important for me is TRUST. I can trust them that they are always there and will get it fixed (no extra cost or quibbles). Work done Dec 2018.read more

Mal Laws

05:00 20 Dec 18

Saw the review online and decided to use this company to service the Aircon units in my apartment.My contact there Alexis, was quick to give me a quote for both an individual service and the quarterly deal and was extremely helpful when I had to rearrange the first appointment.The Technicians arrived on time , were polite and efficient and were done within the time specified.Since the service I have noticed an increase in the performance for my units and subsequently have signed up for the quarterly deal.Great work and service , highly recommend.read more

Angela Toh

14:18 16 Dec 18

Very personal service & great technicians. Ms Lim was very prompt in fixing the appointment date and timing to suit your schedule. The two technicians was very professional and knowledgable. They were able to evaluate the problem with my air con and recommend very useful and practical solution. Their service was inexpensive for the service and worth received. :)read more

Babu Paul

11:31 16 Dec 18

Great response and greater customer engagement.They provided the quote in no time and also gives you the flexibility of quarterly payment with no strings attached.The service quality is also very good. The technicians came dot on time and did a wonderful job well in time.They are also very competitive in price. Greatly recommended for aircon service.read more

Allan Portilla

09:44 14 Dec 18

The customer service is very helpful easy to talk too and gives you the quotation before they do the service. They also give recommendation before they do the work which is very helpful to the customer. The service technicians are punctual and doesn't do shortcuts during the work. They deserve the 5 star.read more

Iny Chaudhary

13:03 08 Dec 18

What a wonderful service this company provides. My AC stopped cooling on weekend and I found DW on Google search. I called them late in evening and within very short time they fixed my AC. First time I found a reliable and professional AC servicing company.Thank you very much Ms Lim, you provides 7 star customer service.read more

Paul Lee

04:09 26 Nov 18

Fabulous service. It all started with my wife sending a WhatsApp message to DW Aircon and the reply from Alexis came before 8am! She was absolutely helpful and helped my wife make the decision on what service to purchase. My wife was so pleased and subscribed to the quarterly service immediately. This was followed by our experience with the Technicians. Two dedicated men with tiptop service. They could give us professional advice on what to do with our 7-year old aircon and did a fabulous job to give us fresh clean air blowing from the system. Highly recommmeded. In fact, I told the Technicians that I will only want them to service my aircon henceforth!read more

Tan Zhi Cong

04:07 25 Nov 18

DW Aircon technicians Mr Raju and Mr Ramesh did a great job! They were really friendly and took time to explain to us the problem. Will definitely engage them in the future as well!read more

Benjamin Gauss

09:52 19 Nov 18

Highly punctual and reliable service. Appointments can easily be made through WhatsApp and the team follows up proactively when it's time for the next service. Already booked an annual package for quarterly servicing and will definitely extend.read more

Shireen Ho

15:06 14 Nov 18

Good experience, fast response. Workers are proactive and thorough in providing services. Efficient workers with high quality.read more

Chye Sun Ong

13:17 06 Nov 18

Fantastic service from the air con trechnicians; they were competent ans provide prompt service. Ms Lim who coordinated the servicing on my behalf was very helpful with follow up. Thumbs up 👍. Will definitely recommend the company to friends and colleagues. Kudos to the team!read more

Maurice Heng

09:46 16 Oct 18

Excellent job done. Very professional and great working attitude. They helped to clean up the place after job as well. Highly recommendedread more

Dylan Lau

01:16 10 Oct 18

The team had been absolutely awesome. Customer service is wonderful. Thumbs up for Ms Lim who had been really super friendly, super helpful and super efficient. Thank you for making things happen even though on a very very short notice and squeezing a time slot out for me. On top of that, a big thank you to the technical team who were ready to skip dinner to help me get the job done. Really appreciate it. The team was punctual and job was completed without hassle. Highly recommended!!read more

Samuel Ong

03:56 09 Oct 18

The best in singapore for sure. the customer service was extremely responsive they were detailed in explaining the charges and more importantly they seemed genuinely interested to fix the problem asap. The work was also not outsourced and done by their own team. Charges were very very reasonable and more imptly they helped to clean up after they were done. Definitely my preferred provider moving forward!read more

Tianyu Z

07:15 04 Oct 18

Efficient and reliable service. I had a chemical overhaul done to my unit and it was fast and hassle free. The maintenance crew finished the 2 hour job in one hour, and cleaned my bathroom after washing the unit there.read more

Nixon Loh

08:41 02 Oct 18

Aircon problems on the weekend. DW was quick to respond and reliable. Knowledgeable technicians especially Raju. Very systematic in identifying problem. Got parts on Monday and resolved on a Tuesday. Will definitely use them again. Ms Lim is really friendly and helpful on the phone too. Keep up the good work.read more

TheWye

03:38 25 Sep 18

Ms Lim has been friendly, informative and very helpful throughout the entire process. The work was also done punctually, quick and tidy. There's also a 1 month warranty after that gives me a peace of mind. Recommended!read more

Lee Francis

08:21 19 Sep 18

Good service and fast response from their staff Ms Lim. She provides fast quotation and responded to all my queries. Finally I bought a 3in1 Mitsubishi. The installation was done professionally and tested in good order before the technician left. Will strongly recommend to my friend.. 👍👍👍read more

DAVID LKC

17:13 15 Sep 18

I had my aircon servicing done by DW aircon Servicing. I must say its very good and efficient experience from the booking onwards. My mom is also usually very selective about servicing agents as she had lots of bad experiences. However, after reading the review, I gave this company a try. True to the reviews I read, they are very professional and patient in accessing the problem and rectified everything within half an hour. Imagine you had a problem with your air con and these guys got everything done up in half an hour. Best of all, they didn't leave a trail of mess in the owner's house and the prices they charge is very reasonable.Cut it short, I would definitely recommend them to anyone that ask me who the best there is in the market today. Thanks for solving my problem.read more

Steven Sinatra

02:17 12 Sep 18

This is my first time using DW aircon service. For the price it is very affordable. What i like the most is their fast response and flexibility. They will try to suit our prefered time. After-service is also amazing. 100% recommended !read more

Adinda Dyah Paramitha

09:31 10 Sep 18

Would really recommend using their services as they were very fast in replying and the technician come less than an hour after I called. They did the job very thorough. Good service!read more

grace liow

11:46 06 Sep 18

I did servicing for all 5 units. Very well done and professional. After that the team did chemical overhaul for 3 units due to the odour. The 2 patient technicians did their work well and they were very focused in their work. Courteous and friendly. They tried to keep the place clean too. Really appreciate that. Thank you!read more

Doris Siau Chee Wong

04:41 04 Sep 18

We are happy with the aircon services by DW Aircon Servicing. Technicians arrived on time and did a fine job! Communication with customer service via WhatsApp has been a bliss. They are helpful and efficient!read more

Shamrez Dandawalla

05:35 02 Sep 18

Called few places to have my casement window Aircon checked up as it was not cooling. But only DW aircon agreed to come down to take a look. The technician, Rajan, arrived on time. He was knowledgeable and replaced the capicitor which was faulty. Thanks for the prompt service will use DW Aircon again. Highly recommend it.read more

Chin Pg

03:18 24 Aug 18

The stuff is friendly, service is good and the price that they quoted for me is reasonable. Aircon condition is good after they fixed it. I would recommend to my friends if they need.read more

Steven Chan

13:28 08 Aug 18

Today they did a good job. They cleaned the ac till it's very clean. the ac is working fine now and cold .They worked hard .👍read more

ANUP NAIR

02:42 02 Aug 18

Great service. Very prompt in arriving at location. Professionally done. Courteous attitude of technician. Great office service with a pleasant lady attending. Fully satisfied 👍👍👍read more

royston fang

13:11 27 Jul 18

Very professional team. Price is reasonable as well. Just a little setback on timing to meet after confirmation, but understanding it was vehicular issue hence they wasn't much delay. Thanks!read more

fatalterrain78

08:34 23 Jul 18

Efficient and friendly service staff. Came early for the appointment and detailed what needed to be fixed before proceeding with the repair. Will highly recommended their services. Keep up the good work.read more

Sean Teo

14:35 20 Jul 18

Excellent service and response. Called at 4pm. Technicians showed up less than an hour from the call. After initial diagnosis, went out of their way to collect spare parts from supplier at 6pm on a Friday. Came back to fix it despite initially given a nx day appointment as they were concerned for my baby. Very happy with the service. Highly recommended!read more

tang wah chan

03:33 15 Jul 18

Very professional company, came to do normal servicing, did couple of tests to ensure that 1) water not leaking, 2) air con in good condition. Would strongly recommend to anyone looking for similar services.read more

ajith kumar alagu

09:19 11 Jul 18

Approached them for the first time to fix blinking timer on my aircon. Their technician came 10 mins before scheduled time & fixed the thing within 10 mins after troubleshooting. Even I asked them to do servicing. He took his time to wash filter & fix others. That's why they're specialist & reviews for them are so good. Standard price & their works are very professional. Highly recommended!read more

Shannon Ong Hooi Phen

04:55 11 Jul 18

fast and crisp service. the technicians seems happy and well managed by the company. always happy to support good SME!

Wilson Low

14:04 04 Jul 18

First time contacting them for a leaking air-conditioner unit. Dropped them a msg through their site and immediately got a whatsapp the next morning. Their technician team assessed the issue and got it fixed in approximately an hour.read more

Lu Yuan Hsu

09:53 25 Jun 18

Yes, It's great experience. DW Technicians came on time and were efficient. All service was good as well.The technician was experienced, professional, knowing exactly what was wrong with the air-con. Very happy it's fixed now.(Leo at Punggol)read more

Tudor Marian

02:11 22 Jun 18

Fast, reliable service. Very accommodating and great customer service. Highly recommend.

Ryu Hi

05:27 19 Jun 18

It was our first time contacting them for servicing, but they left a great first impression and are trustworthy. Their team were very knowledgeable and honest, even given us some tips on how to maintain the aircon. I'll definitely be contacting them again in the future, and would recommend to others too. Thanks!read more

courtesance courtesance

21:37 04 Jun 18

We engaged DW for a regular servicing for our airconditioners, 1 of the unit is down and required a sensor replacement. The technician sent to our place was diligent and managed to diagnose the issue during the initial visit. We arranged for the team to return yesterday to replace the sensor for the failed unit. The technician stood outside on a 4th storey tiny aircon ledge replacing the sensor for almost an hour under the scorching sun of 34 degrees. Kudos to his professionalism, it is no easy feat. Granted we paid for their service but we felt it was worth every penny. DW aircon, you got yourself a returning customer. Keep up the good work.read more

Duong Luu

13:47 08 May 18

Great experience. Technicians came on time and were efficient. Back-end service was good as well; operator was responsive and accomodating in setting appointment time. They also reached out to check how the repairs went, which i appreciate. Keep up the good work!read more

Vijayan Rajeshkumar

09:00 11 Apr 18

Excellent service!! Very fast response as my hall aircon was down due to fan motor. They replaced it after ordering within a few days.The technician was polite and also very patient to answer all my questions.Will engage them again if I need to.read more

WeiJin Neo

16:54 01 Apr 18

Fantastic experience. Technicians are polite, efficient and knowledgeable. My air conditioning needed coolant replacement and I was recommended DW by a mutual friend who raved about the service. Turns out it was a good recommendation. The techs were spot on in fixing the problem and my air conditioning was up and running within the half hour. Really couldn't ask for more, would definitely recommend to anyone.read more

Swee Leong

11:52 03 Mar 18

Fast and efficient aircon repair service for my 6 year old aircon system. Technician was experienced and hardworking. Will do aircon servicing with them in future. Well done!read more

xin li

13:46 19 Feb 18

Much appreciated that they accommodated my appointment request on short notice in time before Chinese New Year! The technician was experienced, professional, knowing exactly what was wrong with the air-con. Happy that it's fixed now, will look for them again next time:)read more

adrian goh

04:18 13 Feb 18

Amazing service! Rajan was friendly and did a good job in cleaning our 2 x 1yrs old ACs restoring them to perfect working condition, with10+yrs experience under his belt, he shared tips and tricks on how to maintain the AC too. Highly recommendedread more

Jian Yong Ho

14:07 04 Feb 18

The technician was punctual, polite and skillful. I feel that the job was very well done and efficient. Will definitely recommend their service to others :)read more

Gabriel Boey

13:49 31 Jan 18

Had to do my quarterly air-con servicing and while searching for air-con servicing, i chance upon this company website. Website was neat and easy to navigate around. As the pricing was easily available on the website and competitive it save me the hassle to get quotation from other company. I contacted them tried to arrange for the servicing within my preferred time. Technicians arrive on time and was very courteous. They service my air con quickly and skillfully without any hiccups. With the high level of efficiency and customer service, i decided to sign on a quarterly with them. Thank you for the air con services!read more

Next Reviews Write a review

Customer Reviews From Facebook

DW Aircon Servicing Singapore

4.7

Linda Hamid

2021-06-08T07:56:49+0000

I am pleased with the service from the Customer service officer name Richard provided to me . He is fast and efficient by answering my questions. Keep it up! Technician Mr. Udaiyar came to service my aircon, reached early than schedule time. He did a good job and do advise me on my Aircon compressor too. Recommending and highlighting a few issues. Thank u so much for the suggestions given. Will continue to look out for your company services when time needed.read more

Leo Hsu

2021-06-08T05:05:38+0000

Very Fast and quick response by DW Aircon. Good experience. Mr Richard (CS Support) did respond quickly and handled the appointment arrangement without a problem.Arrangement the Technician - Mr.Seenu finished Job in same day. Mr.Seenu very friendly and very experienced.I strongly recommend DW Aircon Team.read more

Andy Ls Khoo

2021-06-06T11:58:24+0000

Both technicians Mr. Pandi and Mr. Murthi were punctual and were professional. Completed the servicing well!

Huynh Thai Hoa

2021-06-06T03:26:39+0000

Mr. Murthi - technician: come on-time, fast and efficient in servicing my unitMs. Gene - CS Officer: response fast, nice and managed to get me early slot despite my last-minute callread more

James Chan

2021-06-02T06:57:55+0000

Mr. Murthi (technician) / Ms Gene (CS Officer) Setting up an appointment was fuss-free and Ms Gene tried her best to slot me in at the earliest possible timing.Mr Murthi serviced all the aircons in about 30-minutes - super efficient fella.But at the end of the day, it all boils down to price - 4 aircon units for $110? Even my mother-in-law nodded in approval when I told her the price.read more

SaSi Kumar

2020-05-20T01:54:17+0000

Great service! Staff was friendly and on time! Did not hard sell anything, just came to do what he was supposed to. We are very happy with his service! Definitely will recommend ;)read more

Alvin Gao

2019-08-10T14:42:14+0000

Wonderful service. My compliments to Dhanapal - the technician who provided the servicing for my air-conditioning unit. He is punctual, and very meticulous in his job. Will definitely use DW Aircon Servicing (now known as Everyday Works Pte Ltd) and request for him again if possible. Strongly recommend.read more

HueyTing Eng

2019-08-04T03:05:47+0000

Great service!! Quick & efficient. Chanced upon when I googled and decided to give a try to fix my aircon problem. Admin lady was quick and helpful to fix an appointment for me. Technicians arrived on the dot. Giving professional advice and proceed with servicing. All are done within an hour. Thank you so much. Will sure recommend for others 👍👍read more

Ahboon T Yuwen

2019-08-01T05:50:09+0000

Its the second time i hire them for aircon servicing! Very fast and prompt response! Good and efficient service from both company and Rajan! Will definitely recommend to friends and family! Thumbs up 👍🏻read more

Linus Tham

2019-07-31T04:49:39+0000

great service, comes as promised on time - a rare commodity for such services most times! and prompt and good in reminding for service.read more

Raymond Ting

2019-07-01T13:48:45+0000

First time engaging DW to service my aircon. Will definitely recommend them to my friends and continue engaging them in my future servicing. Reasonable pricing and staff with excellent service.read more

Malik Bucker

2019-05-25T04:55:19+0000

It’s my first time engaging DW Aircon Servicing and they have been very professional from arranging of the appointment to being very punctual for the appointment as well.The technician gave good advice and I am probably going to sign up for their package.Thank you!read more

Sanjay M Kiru

2019-05-21T08:59:15+0000

I have been engaging their service for serval times now. The latest was yesterday. The technician has always been Mr. Rajan (great tech by the way)1) Always on time2) Recommendation by technician has always been on whats required and never hard selling. If i had asked for something extra they will tell me if it is not necessary.3) Great pricing4) Besides the requested service the technician always does a full check on the system and inform on things to observe or potential issues that may arise based on tell-tale signs observed during servicing.read more

Aim Mia Fid

2019-04-11T12:26:04+0000

This is my 2nd time engage for servicing and both had impressed me. They were punctual and their workmanship was excellent in terms of A/C technically skills and knowledge. Tech Dhanabal did explain in depth who was here on duty to service my A/C.Highly recommended and will engage them for next svcing.read more

Chua Chern Ping

2019-04-03T08:01:58+0000

Great job servicing as usual. Very thorough and clean up the place before leaving. Highly recommended.

Ha-arh James Koh

2019-03-27T02:48:07+0000

The aircon service arranged two days ago, and today the technician came to service with punctuality time arranged, a great technician working efficiently and detected the cause of the problems & recommendation how to do routine maintenance to keep aircon in perfect condition,... GREAT JOB...read more

James Loh

2019-03-17T07:35:31+0000

1. Customer service was pleasant n queries was answered. 2. Appointment made n technician came on time.3. Knowledgeable technician who gave sound advice.4. Honest technician quoted the correct price ($70/2units) when i gotten the price wrong ($75/2units). Gave him the $5 as service tips instead. 😅read more

Desmond S C Chua

2019-02-01T03:45:49+0000

Great customer service and following up. The technician that came to my place was Mr. Rajesh. He is very polite and efficient. Thank you Mr. Rajesh and DW Aircon for the good job done.read more

Malcolm Chin

2019-01-26T08:54:19+0000

Great customer service and very efficient service. Made a payment but was informed that I was eligible for a discount and hence, helped to rearrange for new discounted ratesread more

Sreekumar Pisharath

2019-01-26T04:08:40+0000

Good and efficient service

Rosemary Su

2019-01-26T02:36:39+0000

Good service, reasonable price, company that can be trusted. Will continue to use next time.

Joel Jin Long

2019-01-24T11:50:14+0000

Highly recommendedThe customer service Alexis is prompt and professional. She replies watsapp even after 10pm to ensure that client concerns are addressed. She is proactive and will text client in the event of any delays. Mr Dhanabal is highly dedicated. While most technicians will follow through the motion and do simple wiping. He took 15 mins and clean the vents multiple times to ensure that servicing is properly done. He was polite and even wiped my basin for me to ensure that my house is in good condition after the servicing. Please give this guy a pay raise! :)read more

Sandy Nyoe

2019-01-24T10:55:28+0000

Prompt response, technicians were punctual and kept the place clean and tidy while they work. Satisfied with the work done.read more

Valerie Koh

2019-01-21T09:06:17+0000

very prompt service n friendly staff

Hanqing Toh

2019-01-19T15:58:53+0000

DW is truly my saviour after a horrible couple of weeks! Long story short - i originally called another company (A*ple) to do a chemical wash for my aircon, and they managed to short-circut the wiring to my aircon, spoil the connectors on my compressor and refused to answer my calls after that - all these happened in 2 weeks. The most unprofessional company-I will see how I can sue them for damages. At my wits end, i called Daylight electrician who help link me up with DW as well, and within 2 trips in 3 days, they managed to solve the wiring problem, fix the compressor, AND clean my aircon. Awesome customer service all around! Ms Lim - excellent communications, friendly, fast, humorous and positive and it was reassuring that she was always on the ball. Raju and Ramesh - very professional, competent and dedicated. On the last day, they stayed back an extra 2 hours as they kept testing my aircon to see that everything worked well. Thanks to the awesome team at DW Aircon Servicing, my aircon is working better than ever. Would highly recommend DW to everyone!read more

Wan Rais

2018-10-31T16:22:12+0000

Did my aircon service, first impression will always last. The 2 working men came and rectify the problem when they look at my aircon, update me briefly and proceed with their work. Perhaps their years of experience with servicing aircon makes the work goes smooth to ensure the aircon is cool and clean. With also a very reasonable pricing, will for sure engage them again for the nxt aircon servicing.. thank you Mr Dhanabal & Mr Ramadoss for your work on servicing my aircon.read more

Jaclyn Tan

2018-07-28T11:53:14+0000

Chanced upon DW aircon servicing while goggle searching and decided to give it a shot to address my aircon problem. Response time by their staff, Ms Lim is quick and she is extremely helpful and patient to answer all my queries. The technicians were dispatched within a few days to do trouble-shooting. The subsequent arrangement for replacing my aircon system were also done professionally and efficently. I am extremely satisfied with their service. Thank you so much.read more

Rosy Ahmad

2018-07-17T11:50:50+0000

We are very pleased with the service rendered. We are given clear suggestions on how to solve our AC's problem. They fixed it well the next day. Once again thank you for the quality service!read more

Resham Gurung

2018-07-17T04:58:41+0000

It was an awesome experience with DW. Keep up the good work and all the best ��.

Sidney Fernando

2018-07-13T09:38:41+0000

Very excellent job by ramesh and raju thank u so much and very polite too..Tnks for the wonderful service....

Anthony Ang

2018-06-26T13:23:41+0000

The customer service staff were very helpful, polite and experience in her job. I am an ex customer service manager and I would rate her as Excellent Service. Keep it up!! The technician were efficient and give good advise. Thank you.�read more

Mylene Ng

2018-05-05T17:18:49+0000

EXCELLENT service! QUICK, EFFICIENT & RELIABLE👍The aircon technicians were able to detect the prob of my aircon instantly & with confidence fixed it right away. From the time I phoned DW Aircon to the time the issue was fixed, it was an amazingly short time. Not only am I a happy customer, I am thankful too. I will not hesitate to recommend DW Aircon to friends.read more

Sunnie H Toh

2018-04-09T11:29:26+0000

excellent services and workmanship for servicing of our aircons

Calvin Ang

2018-02-27T10:29:55+0000

Punctual, honest, polite and skillful. Highly recommended!

Low Siang Yuan Vernon

2018-02-27T05:29:20+0000

Good services and good job done. Reliable and on time.

Adrian Goh

2018-02-13T03:52:47+0000

Amazing service! Tech was friendly and did a good job in cleaning our 2 x 1yrs old ACs restoring them to perfect working condition, with10+yrs experience under his belt, he shared tips and tricks on how to maintain the AC too. Highly recommendedread more

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