not-replacing-old-aircon-when-it-has-reached-service-life-common-aircon-maintenance-mistakes-you-should-avoid-aircon-servicing-services-dw-aircon-servicing-singapore

Had my aircon serviced by Mazedul and I’m very satisfied with the service. He was punctual, professional, and took the time to clean everything thoroughly. My aircon is now much cleaner and cooling much better. Thank you for the excellent service— I would definitely recommend Mazedul to anyone looking for reliable aircon servicing!

9 June 2026 - usual servicing today. Service staff is good but the admin reply is a little... They were supposed to come at 4pm to 430pm. I put off my work and home tasks so I won't be blocking them and can open door for them when they come. I messaged twice asking because in the end, they only came at 445pm. Admin replied to say they understand I'm excited but unfortunately they have to change the slot to 430-5pm and hope I understand. Excited?? I hope some respect is shown to your customers whose time is precious especially during a working day. Furthermore, the staff borrowed ladder from me to clean the aircon (what if I don't have a ladder) and asked to use my toilet (I only have one toilet and prefer not to have strangers using it) but in the end I let him used it. I don't blame the staff because he's trying his best but maybe the company should lighten his schedule and provide him with the tools to do his job. -------- Murthi was very efficient in cleaning and servicing my 2 aircon units. He explained any issues he found with the units and left clear instructions. Previously I had leakage issues and Everyworks managed to resolve them too by retaping the pipes. Will definitely engage them again

I initially had a very disappointing experience with this company. The technician arrived 40 minutes late, left an aircon flap improperly installed, and only completed 3 out of the 4 scheduled units. To make matters worse, there was a frustrating miscommunication where the technician promised to return the next day for the final chemical wash, but the office team told me they were fully booked for two days. However, I am thoroughly impressed by the company’s excellent turnaround service today. Govin and Karin came down to complete the chemical cleaning, and they did an absolutely phenomenal job. They didn't just rush through the work; they performed a highly thorough check-up on the entire unit to ensure everything was running perfectly and that there were no lingering issues. Both Govin and Karin are incredibly professional, knowledgeable, and clearly experts at what they do. While the initial visit fell short, their swift and stellar service recovery completely made up for it. Highly recommend Govin and Karin for their professionalism.

Very professional and quality cleaning up the fan coils, each unit the tech removes the rotor fan out from the wall and spreads with water and clean it. Unlike other contractors, which do not remove the rotor fan just brushing through the motions and said only chemical cleaning need to remove and up-sale you for chemicals cleaning.

Had a great experience with the aircon servicing done by Nasir. He was professional, efficient, and very thorough in his work. He took the time to ensure everything was properly cleaned and functioning well before leaving. Really appreciated his attention to detail and the care he put into the job. Highly recommended!

I am a repeated customer getting their service. This time around had Nasir coming over. It was seen that they were going more for customer satisfaction, more than with the intent to earn more money from the clients so appreciated it for that. Nasir also ensured that the aircon was properly cleaned with a pleasant attitude. Recommend their services again. Especially technician Nasir

Fast and quick response. Would use them definitely again. Good experience. Ms Goh (CS officer) did respond quickly and handled the appointment arrangement without a problem. Mr. Mazedul, the technician, was friendly while working and explained after he completed the works what he has done. All in all happy to recommend.

I had several power trips before and many of the other air con servicing companies gave me reasons such as gas leak, mainboard issue on the compressor etc. This issue has been troubling me for several years. The amount of money spent (including a change of the compressor to another 2nd hand one) could not solve the issue. DW Aircon technician (Ramesh) knew immediately that it was an ac isolator fault with insufficient amperage to support 2 compressors and gave several recommendations on the spot. I couldn't be more satisfied with DW Aircon services and they will be my first choice in all future tasks (general servicing, chemical wash) related to my ac.

08Dec2025 Dhanabal came to perform the regular aircon service this morning. He was on time, effeficient and effective!! Highly recommended. 10Sep2021 Had a aircon service done by technician Mr. Rajan this morning. He is very efficient and very professional. 3 fans coils done in a short time. Also thanks to Ms. Generose for great customer support. Highly recommended!! Previous feedback. 1. Initial assessment done was spot on. Original indoor fan unit was degraded to a point that needed replacement. The technician gave a couple of options: perform chemical overhaul or replace the indoor unit, and gave the pros and cons of each. 2. On the second appointment to replace the indoor fan unit, the job was done within a couple of hours. The replacement unit has been working perfectly since. The technicians are professional and did a great job. 3. Had Udaiyar handle the maintenance, and Rose from CS support manage the appointment. Service was done well and the CS support was great! Thanks!