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DW Aircon Servicing Singapore Reviews

DW Aircon Servicing Singapore
Social Rating
4.8
Based on 1327 reviews
Google Rating
4.9
Based on 1287 reviews
Facebook Rating
4.7
Based on 40 reviews

See Our Reviews From Around The Web

See all DW Aircon Servicing Singapore reviews & testimonials from satisfied customers including our Google and Facebook reviews. WhatsApp us at +65 8241 0032 to enquire on your aircon needs. DW Aircon Servicing Singapore provides an extensive range of Aircon Services with over 10 years of experience in dealing with aircon works and thousands of aircon works completed. We are a highly recommended Aircon Company in Singapore, with many delighted customers and reviews over the years.

Angeline Koh
Angeline Koh
04:42 30 Sep 22
They have a promt excellent service. On time.
BM.T
BM.T
10:58 27 Sep 22
Good and Fast service. Technician Mr Bala and Customer Service Rep Mr Glenn have done a great job.
oh ming feng
oh ming feng
02:16 27 Sep 22
Overall good customer services, technicians are very professional.Mr. Pandi (Technicians) and Ms. Rose (CS Support)
Marcin Malinowski
Marcin Malinowski
10:30 26 Sep 22
Mr. Rajan solved the cleaning professionally and quickly.Glenn from customer service was vety helpful and quick to reply. Both gentelmen handled my situation better than expected although I delayed the cleaning because I was late.
Fiona
Fiona
11:43 25 Sep 22
Extremely professional and great staff. No hidden costs / hard selling unlike other service providers. Appreciate the great job for the past year!
lee ml
lee ml
06:43 25 Sep 22
Ms Generose and Mr Rajan has provided very good service and advise for 1st time customer like me and i have decided to subscribe the quarterly package with DW Aircon.. hopefully the subsequent servicing will be as good as the 1st time.. thank you
Peck L
Peck L
06:15 25 Sep 22
Very responsive customer service and technicians were able to provide satisfactory services. Thanks totechnicians, Mr. Ramesh and Mr. Seenu and Customer Service: Mr. Richard and Ms. Alyssa.
Chai Joon Yi
Chai Joon Yi
05:25 24 Sep 22
Had engaged them for cleaning + chemical cleaning the airconds in my house . Mr rajesh and mr rajan did a good job with it!! Will definitely engage them again.
A Google User
A Google User
10:31 22 Sep 22
I wanna say excellent work to all the members of the dw aircon team for doing all the aircon repairs I needed so quickly. Keep it up all!
AcT888
AcT888
07:49 21 Sep 22
Fast and good servicing. Highly recommend
hema hema
hema hema
12:19 17 Sep 22
i would like to thank MrSeenu.(Technician), Ms.Rose (CS Support) such a wonderful and a great job and good CS from them. Convey my thanks to them. Great job keep it up
LIU AN
LIU AN
12:09 17 Sep 22
The customer service staff, Ms Generose, was very helpful throughout the whole service, and the technician, Mr Dhapal, that serviced my A/C did a fantastic job.
David Tan
David Tan
05:29 17 Sep 22
Was pleased to be served by technicians Mr. Rajan & Bala and Customer service Ms. Generose from enquiries to advise and efficient service provided. Will definitely recommend aircon and electrical services to friends.
Elfin Lim
Elfin Lim
07:25 13 Sep 22
I'm a return customer. The customer service staff (this time round it was Rose/Richard) are always very professional and responsive to my messages. The technicians (Mr. Ramesh & Mr. Dhanapal) who came down to do the aircon servicing were punctual and gave their honest opinion on my aircon units, which helped me save some money. Another good experience with them.
Rian Mailoor
Rian Mailoor
04:28 12 Sep 22
The customer service was perfect and the technician is friendly
Tang Shi Rui
Tang Shi Rui
05:08 11 Sep 22
Engaged DW Aircon for aircon servicing yesterday. Ms Alyssa was very professional and prompt in replying during the appointment booking process. Mr Pandi was punctual for the aircon servicing and did an excellent job on the cleaning. Would engage your services again! Thank you 😊
Qinyuan Liu
Qinyuan Liu
06:50 10 Sep 22
Mr Ramesh came on time and did a thorough cleaning. Ms Rose is friendly and helpful. Thanks for your service. I’ll book it again.
Sangyu Xu
Sangyu Xu
06:49 10 Sep 22
Had an excellent experience getting our aircons serviced. Both the customer service (correspondence with Alyssa) and the servicing itself (Mr. Pandi) were extremely professional, efficient and friendly. Upfront quotations and reasonable pricing. Highly recommended!
Seah kiat Tan
Seah kiat Tan
05:32 08 Sep 22
Service by mr murthi and mr danapal. Prompt to appointment. Did a round of checks again after replacing pcb card and fan motor. Overall hassle less. Abit to the higher pricing perhaps due cost price of pcb
Jasmine Ng
Jasmine Ng
06:32 07 Sep 22
Quick response and fuss free booking. Repeated customer. Mr Rajan (Technician) and Ms Jackie (CS Support) did a wonderful job as always! A joy to have gotten DW Aircon to do the aircon servicing for my home. Thank you!
Narasimha Murthy Nagaraju
Narasimha Murthy Nagaraju
08:02 06 Sep 22
Technician names Mr. Seenu and Customer Service: Mr. Glenn ,Excellent & Professional service provided by the Company.
The Boyles
The Boyles
07:28 05 Sep 22
I think it was good, I’m not sure if they cleaned outside condenser units. However the air conditioners are working well.
Damien Too
Damien Too
07:58 04 Sep 22
My aircon was leaking, and I needed it repaired quickly. Ms. Generose was able to fix an appt for me for the next day. Mr Dhanapal arrived on time and fixed the problem. Everything was settled quickly and with little fuss.
Aniruddha Adhikary
Aniruddha Adhikary
01:35 04 Sep 22
Great experience dealing with Everyworks. The customer service is very accommodating and friendly; made sure my appointment could be scheduled within a tight deadline. Thanks Gene.Mr Dhanpal S has done a great job as a technician. The air conditioner works like new. Also he explained each step along the way so I was in full knowledge of what was going on. Abode and beyond service.
Anand prabhu
Anand prabhu
07:12 02 Sep 22
I am a repeated customer getting their service. As usual, good service and explanation by the technician Murthi and Seenu. It was seen that they were going for customer satisfaction, more than with the intent to earn more money from the clients so appreciated it for that.Also quick and prompt coordination work by Ms Generose who was the customer service officer.Recommend their services
Syed Ali Syed Ali
Syed Ali Syed Ali
03:28 02 Sep 22
The customer service officer Richard was very prompt in replying to my queries. The technician Mr. Pandi did a great job in servicing the air-con. He was punctual and polite and took great care in handling the unit. When doing the cleaning, he was also careful to clean up the area around the unit so that the dust did not settle all over the floor.
Balakrishnan Babu
Balakrishnan Babu
09:51 01 Sep 22
The technician name was : Mr. Rajan and Customer Service: Jackie did excellent job to fix our Air con issues. Despite being serviced every 6 months with other agencies I still had lot of issues with air condition. BTW it was new unit installed. Every time the old agency used to request more money to fix. I though of trying DW aircon services. It proved to be worth the try. It was service oriented and worth the money and wait. The wait was bit too long had to wait for more than a month to get them look into my air con.
Yh O
Yh O
07:00 30 Aug 22
Really great service as always from Joanna and technician Mr. Murthi. Thank you so much
Elsa tan
Elsa tan
03:54 30 Aug 22
This is my first time engaging DW Aircon Servicing to clean the few aircons I have. The technician Mr Dhanapal is punctual and professional. He does the servicing and cleaning of aircon efficiently. The office customer service also respond timely to my queries. Will definitely engage DW Aircon again if required. Awesome.
Lisa SD
Lisa SD
02:32 30 Aug 22
Dropped queries and booked the service via WhatsApp. Ms Generose answered all my questions patiently and professionally. When confirming the booking time, there was an error in terms of schedule. I quickly clarified and schedule amended as per agreement. It was typo error, but Ms Generose replied immediately once I clarified.The technician, Mr Murthi, arrived on time and very professional. He clarified the nos of fancoil and if he can use the common bathroom for washing.He is professional, courteous, and on time. Thanks, Ms Generose and Mr Murthi!
Yifan Yin
Yifan Yin
02:01 29 Aug 22
Engaged DW for Aircon servicing.great service and polite technician.Technician :Mr. DhanapalCustomer: yin
Marcus Goh
Marcus Goh
08:54 28 Aug 22
Mr Dhanapal and Mr Dhanabal were on time, and professional in doing the chemical wash and servicing.
Zahid Ibrahim
Zahid Ibrahim
08:23 27 Aug 22
Very satisfied with the servicing and maintenance. Mr Murthi and Mr Seenu are very professional and efficient in their job. Will continue to support DW Aircon Servicing.
Daniel Yap
Daniel Yap
16:21 26 Aug 22
Special thanks to Mr Aru, Ms. Generose & Rose for the excellent service.
malcolm chin
malcolm chin
01:11 25 Aug 22
Mr Seenu was very professional in his servicing and did a thorough job satisfactorily. He was the best technician that I’ve came across so far. Ms Generose was very helpful and polite in her client service approach. Always a pleasure dealing with this team.
Joshosaurus Rex
Joshosaurus Rex
00:34 25 Aug 22
Fast and prompt replies from customer service. Maintenance crew was thorough and professional. Will deal with again. Thanks to technician Mr. Dhanapal and Customer Service: Mr. Richard!
Charis Chou
Charis Chou
08:27 20 Aug 22
Very good service from the technician Pandi and the CS Ms. Generose for the aircon servicing.
Chen Ting Wei
Chen Ting Wei
03:35 20 Aug 22
I am a repeated customer of DW Aircon servicing. As usual, they provide reliable and effective customer service and aircon servicing. I asked for Mr Seenu as the technician because he is very experienced and well mannered. Kudos to Ms Generose and Mr Seenu from DW aircon!
ECL CHUA
ECL CHUA
06:57 19 Aug 22
Professional service from the team. Either servicing or customer service team. Highly recommended.
Myo
Myo
05:39 18 Aug 22
Mr. Dhanapal is an excellent technician who does take his time and attention to servicing. He knows his stuff very well and explains to me reasons behind common Aircon issues that I have not learnt before. On top, their Customer Service is lightening fast. I was served by Ms. Generose. I will make a review again. I use their service as part of Everyworks.
Deron Herr
Deron Herr
00:12 18 Aug 22
I love these folks. It's effortless. Joanna takes care of scheduling the aircon service by WhatsApp and is quite flexible on the timing. Rajan has always been prompt and professional. Right down to business. A+ service.
Shawn Gan
Shawn Gan
23:53 17 Aug 22
Technicians (Mr. Bala and another) were fast and on time with the requested repairs to water heater switch and replacements ! Will use them again if any faulty plumbing.
Linda Hamid
Linda Hamid
07:56 08 Jun 21
I am pleased with the service from the Customer service officer name Richard provided to me . He is fast and efficient by answering my questions. Keep it up! Technician Mr. Udaiyar came to service my aircon, reached early than schedule time. He did a good job and do advise me on my Aircon compressor too. Recommending and highlighting a few issues. Thank u so much for the suggestions given. Will continue to look out for your company services when time needed.
Leo Hsu
Leo Hsu
05:05 08 Jun 21
Very Fast and quick response by DW Aircon. Good experience. Mr Richard (CS Support) did respond quickly and handled the appointment arrangement without a problem.Arrangement the Technician - Mr.Seenu finished Job in same day. Mr.Seenu very friendly and very experienced.I strongly recommend DW Aircon Team.
Andy Ls Khoo
Andy Ls Khoo
11:58 06 Jun 21
Both technicians Mr. Pandi and Mr. Murthi were punctual and were professional. Completed the servicing well!
Huynh Thai Hoa
Huynh Thai Hoa
03:26 06 Jun 21
Mr. Murthi - technician: come on-time, fast and efficient in servicing my unitMs. Gene - CS Officer: response fast, nice and managed to get me early slot despite my last-minute call
James Chan
James Chan
06:57 02 Jun 21
Mr. Murthi (technician) / Ms Gene (CS Officer) Setting up an appointment was fuss-free and Ms Gene tried her best to slot me in at the earliest possible timing.Mr Murthi serviced all the aircons in about 30-minutes - super efficient fella.But at the end of the day, it all boils down to price - 4 aircon units for $110? Even my mother-in-law nodded in approval when I told her the price.
SaSi Kumar
SaSi Kumar
01:54 20 May 20
Great service! Staff was friendly and on time! Did not hard sell anything, just came to do what he was supposed to. We are very happy with his service! Definitely will recommend 😉
Alvin Gao
Alvin Gao
14:42 10 Aug 19
Wonderful service. My compliments to Dhanapal - the technician who provided the servicing for my air-conditioning unit. He is punctual, and very meticulous in his job. Will definitely use DW Aircon Servicing (now known as Everyday Works Pte Ltd) and request for him again if possible. Strongly recommend.
HueyTing Eng
HueyTing Eng
03:05 04 Aug 19
Great service!! Quick & efficient. Chanced upon when I googled and decided to give a try to fix my aircon problem. Admin lady was quick and helpful to fix an appointment for me. Technicians arrived on the dot. Giving professional advice and proceed with servicing. All are done within an hour. Thank you so much. Will sure recommend for others 👍👍
Ahboon T Yuwen
Ahboon T Yuwen
05:50 01 Aug 19
Its the second time i hire them for aircon servicing! Very fast and prompt response! Good and efficient service from both company and Rajan! Will definitely recommend to friends and family! Thumbs up 👍🏻
Linus Tham
Linus Tham
04:49 31 Jul 19
great service, comes as promised on time - a rare commodity for such services most times! and prompt and good in reminding for service.
Olivia Loh Ing
Olivia Loh Ing
03:44 31 Jul 19
5 STARS! Miss Lim, who does the admin and scheduling, has managed my account wonderfully over the past year. Always friendly and polite, she's put up with my rescheduling due to work travel with efficiency and excellent customer service. This is the 4th aircon svc company I've used in Singapore and will stick with them. Best of all, no constant upselling! I'd also like to compliment serviceperson Rajes for being efficient, and knowledgeable, and helpful, even when he had to work solo! Highly recommended!
Raymond Ting
Raymond Ting
13:48 01 Jul 19
First time engaging DW to service my aircon. Will definitely recommend them to my friends and continue engaging them in my future servicing. Reasonable pricing and staff with excellent service.
Malik Bucker
Malik Bucker
04:55 25 May 19
It’s my first time engaging DW Aircon Servicing and they have been very professional from arranging of the appointment to being very punctual for the appointment as well.The technician gave good advice and I am probably going to sign up for their package.Thank you!
Sanjay M Kiru
Sanjay M Kiru
08:59 21 May 19
I have been engaging their service for serval times now. The latest was yesterday. The technician has always been Mr. Rajan (great tech by the way)1) Always on time2) Recommendation by technician has always been on whats required and never hard selling. If i had asked for something extra they will tell me if it is not necessary.3) Great pricing4) Besides the requested service the technician always does a full check on the system and inform on things to observe or potential issues that may arise based on tell-tale signs observed during servicing.
Aim Mia Fid
Aim Mia Fid
12:26 11 Apr 19
This is my 2nd time engage for servicing and both had impressed me. They were punctual and their workmanship was excellent in terms of A/C technically skills and knowledge. Tech Dhanabal did explain in depth who was here on duty to service my A/C.Highly recommended and will engage them for next svcing.
Chua Chern Ping
Chua Chern Ping
08:01 03 Apr 19
Great job servicing as usual. Very thorough and clean up the place before leaving. Highly recommended.
Ha-arh James Koh
Ha-arh James Koh
02:48 27 Mar 19
The aircon service arranged two days ago, and today the technician came to service with punctuality time arranged, a great technician working efficiently and detected the cause of the problems & recommendation how to do routine maintenance to keep aircon in perfect condition,... GREAT JOB...
James Loh
James Loh
07:35 17 Mar 19
1. Customer service was pleasant n queries was answered. 2. Appointment made n technician came on time.3. Knowledgeable technician who gave sound advice.4. Honest technician quoted the correct price ($70/2units) when i gotten the price wrong ($75/2units). Gave him the $5 as service tips instead. 😅
Desmond S C Chua
Desmond S C Chua
03:45 01 Feb 19
Great customer service and following up. The technician that came to my place was Mr. Rajesh. He is very polite and efficient. Thank you Mr. Rajesh and DW Aircon for the good job done.
Malcolm Chin
Malcolm Chin
08:54 26 Jan 19
Great customer service and very efficient service. Made a payment but was informed that I was eligible for a discount and hence, helped to rearrange for new discounted rates
Sreekumar Pisharath
Sreekumar Pisharath
04:08 26 Jan 19
Good and efficient service
Rosemary Su
Rosemary Su
02:36 26 Jan 19
Good service, reasonable price, company that can be trusted. Will continue to use next time.
Joel Jin Long
Joel Jin Long
11:50 24 Jan 19
Highly recommendedThe customer service Alexis is prompt and professional. She replies watsapp even after 10pm to ensure that client concerns are addressed. She is proactive and will text client in the event of any delays. Mr Dhanabal is highly dedicated. While most technicians will follow through the motion and do simple wiping. He took 15 mins and clean the vents multiple times to ensure that servicing is properly done. He was polite and even wiped my basin for me to ensure that my house is in good condition after the servicing. Please give this guy a pay raise! 🙂
Sandy Nyoe
Sandy Nyoe
10:55 24 Jan 19
Prompt response, technicians were punctual and kept the place clean and tidy while they work. Satisfied with the work done.
Valerie Koh
Valerie Koh
09:06 21 Jan 19
very prompt service n friendly staff
Hanqing Toh
Hanqing Toh
15:58 19 Jan 19
DW is truly my saviour after a horrible couple of weeks! Long story short - i originally called another company (A*ple) to do a chemical wash for my aircon, and they managed to short-circut the wiring to my aircon, spoil the connectors on my compressor and refused to answer my calls after that - all these happened in 2 weeks. The most unprofessional company-I will see how I can sue them for damages. At my wits end, i called Daylight electrician who help link me up with DW as well, and within 2 trips in 3 days, they managed to solve the wiring problem, fix the compressor, AND clean my aircon. Awesome customer service all around! Ms Lim - excellent communications, friendly, fast, humorous and positive and it was reassuring that she was always on the ball. Raju and Ramesh - very professional, competent and dedicated. On the last day, they stayed back an extra 2 hours as they kept testing my aircon to see that everything worked well. Thanks to the awesome team at DW Aircon Servicing, my aircon is working better than ever. Would highly recommend DW to everyone!
Wan Rais
Wan Rais
16:22 31 Oct 18
Did my aircon service, first impression will always last. The 2 working men came and rectify the problem when they look at my aircon, update me briefly and proceed with their work. Perhaps their years of experience with servicing aircon makes the work goes smooth to ensure the aircon is cool and clean. With also a very reasonable pricing, will for sure engage them again for the nxt aircon servicing.. thank you Mr Dhanabal & Mr Ramadoss for your work on servicing my aircon.
Rosy Ahmad
Rosy Ahmad
11:50 17 Jul 18
We are very pleased with the service rendered. We are given clear suggestions on how to solve our AC's problem. They fixed it well the next day. Once again thank you for the quality service!
Resham Gurung
Resham Gurung
04:58 17 Jul 18
It was an awesome experience with DW. Keep up the good work and all the best ���.
Sidney Fernando
Sidney Fernando
09:38 13 Jul 18
Very excellent job by ramesh and raju thank u so much and very polite too..Tnks for the wonderful service....
Anthony Ang
Anthony Ang
13:23 26 Jun 18
The customer service staff were very helpful, polite and experience in her job. I am an ex customer service manager and I would rate her as Excellent Service. Keep it up!! The technician were efficient and give good advise. Thank you.�
Mylene Ng
Mylene Ng
17:18 05 May 18
EXCELLENT service! QUICK, EFFICIENT & RELIABLE👍The aircon technicians were able to detect the prob of my aircon instantly & with confidence fixed it right away. From the time I phoned DW Aircon to the time the issue was fixed, it was an amazingly short time. Not only am I a happy customer, I am thankful too. I will not hesitate to recommend DW Aircon to friends.
Sunnie H Toh
Sunnie H Toh
11:29 09 Apr 18
excellent services and workmanship for servicing of our aircons
Calvin Ang
Calvin Ang
10:29 27 Feb 18
Punctual, honest, polite and skillful. Highly recommended!
Low Siang Yuan Vernon
Low Siang Yuan Vernon
05:29 27 Feb 18
Good services and good job done. Reliable and on time.
Adrian Goh
Adrian Goh
03:52 13 Feb 18
Amazing service! Tech was friendly and did a good job in cleaning our 2 x 1yrs old ACs restoring them to perfect working condition, with10+yrs experience under his belt, he shared tips and tricks on how to maintain the AC too. Highly recommended
Syed Ali Syed Ali
Syed Ali Syed Ali
03:28 02 Sep 22
The customer service officer Richard was very prompt in replying to my queries. The technician Mr. Pandi did a great job in servicing the air-con. He was punctual and polite and took great care in handling the unit. When doing the cleaning, he was also careful to clean up the area around the unit so that the dust did not settle all over the floor.read more
prem kumar
prem kumar
11:44 11 Aug 22
I had a AC unit which was leaking and contacted DW aircon services. Mr. Richard & Rose were very polite and professional and set an appointment at the earliest available slot. Mr. Dhanapal arrived to check service the AC units at the exact specified time and did a thorough job of cleaning the units and the pipes and explained to me that even though I had the ac units serviced recently, the issue was with the pipes which were not cleaned and were clogged with moss. I am really happy with the service provided and would definitely approach them for my regular AC servicing.read more
Russell Christopher
Russell Christopher
06:52 11 Aug 22
Both customer service and maintenance teams are polite and provided very informative details. Technician calls before arriving. Ensures that washing area is clear of dirt before completing the job. Very good service.read more
Roger Lincoln
Roger Lincoln
07:01 23 Jul 22
Excellent service by friendly personnel (Mr Dhanapal) Punctual and clean at very reasonable prices. Customer Assist Mr Glen was also very quick with responses. Highly recommended.read more
Vikram C R
Vikram C R
08:55 18 Jul 22
The overall process of A/c maintenance was smooth. Ms. Rose helped in setting up the time that was convenient to me. She was also helpful in changing the time due to some emergency. The technician, Mr. Dhanapal was very professional, he cleaned the A/c and also cleaned up the dirt that fell out of A/c. Thanks for the servicesread more
Fels Cole
Fels Cole
02:05 01 Jul 22
Customer Service: Ms Joanna & Ms Rose are very responsive & well versed in their job duties. Fast & efficient in booking and answering if queries.Technician: Mr Ramesh is very punctual & provides quality service. Fast & efficient in his job including proper cleaning of Aircon & checking of compressor. Quite honest and provides good advice.They are quite flexible as the technician arrives 1 hour before the scheduled appointment but happen that my hubby is having a conference meeting. So the technician left and came back on schedule time.read more
Andrew Shen
Andrew Shen
04:01 30 Jun 22
Technician came on time according to the scheduled time. Job was well done. Servicing of 2 units plus inspection and cleanup all done within an hour. Mr. Seenu was very professional and patiently answers all my questions, doesn't try to push for services that I don't need.read more
donavan seng
donavan seng
06:24 13 Jun 22
Mr. Udaiyar was our air-con servicing technician. He deserves a glowing review. Not only was he on time, he was also very courteous, polite, and provided good service. Thumbs Up!read more
Belinda Chua
Belinda Chua
02:44 06 Jun 22
Mr Seenu arrived promptly as per schedule and did the work pretty well. He was also very friendly and kind to answer all the questions we had. Mr Richard is the first person I communicated with the company via what’s app. He is very professional, quick to reply and provide us with alternative choices.read more
Tan Zhen Hong
Tan Zhen Hong
15:58 03 Jun 22
The customer support staff were really responsive and extremely reliable. After only a few minutes, they were able to book an appointment for me for the very next day. The technicians who arrived were really efficient and friendly and were able to fix our aircon completely in just a short span of time. I will definitely engage them again for any future works I need performed. Thanks everyone!read more
Jesse Armand
Jesse Armand
07:11 29 May 22
Very good and professional service, Ms. Rose & Generose helping me with all the appointment process, and she advised what kind of air conditioning services needed and the cost upfront.Appointment process was easy and the technician was Mr. Murthi. The cleaning and maintenance was done on time and as I expected. Overall, the process is transparent and there's no hidden costs.read more
Damar W
Damar W
06:30 28 Apr 22
I was more than satisfied with the way they rendered their services. The aircon technician was really hands on and only took a short while to resolve the issues my unit was experiencing. Their servicing costs were very affordable as well.read more
Jake Lau
Jake Lau
20:34 27 Apr 22
I had an air conditioner had not worked properly for some time. Because I couldn't diagnose the problem, I decided to give this company a call. Booking an appointment was a breeze and the aircon technician arrived earlier than scheduled. They were extremely efficient and were able to get my unit working again after a long time. All in all, their work only took less than an hour. I really recommend them.read more
Jason Kong
Jason Kong
13:51 07 Apr 22
Mr Pandi was very professional and customer centric helping me to clean my Aircon although he was working alone. This is my second time using his service since did a good job on the first occasion. Keep it up and we'll done!read more
hema hema
hema hema
13:33 23 Mar 22
i would like to thank Mr.Pandi (Technician), Ms.Rose (CS Support) such a wonderful and a great job and good CS from them. Convey my thanks to them. Great job keep it upread more
GJL
GJL
09:05 22 Mar 22
Ms Rose was extremely prompt in answering my queries and offering me the best solutions to my needs. Mr Udaiyar was professional and thorough in his servicing and everything was a breeze! 10/10 would recommend!read more
Witoelar Ho
Witoelar Ho
05:06 08 Mar 22
Excellent service provided by them! Despite the fact that I messaged them late, they were able to accomodate my needs at a rather quick pace. I will surely recommend them!read more
Sayang binti Daut
Sayang binti Daut
14:11 07 Mar 22
Their services were really good as compared to those provided by their competitors. They explained the issues experienced by my aircon and what we should do in case they happen again. I also thought that their servicing costs were really cheap. Great job!read more
Vinod Kumar Vasudevan
Vinod Kumar Vasudevan
04:53 27 Feb 22
I used their service for my AC maintenance. The customer service executive Mr Marc did a great job asking the right questions and setting up an appointment quickly.The technician Mr. Pandi was on-time, friendly and approachable. He did a good quality job quickly and thoroughly. I am glad that I chose them and will continue to use their services for my future Aircon needs.read more
Philippine Berdoz
Philippine Berdoz
02:34 14 Feb 22
My husband and I are relatively new to Singapore and new to these quarterly AC cleanings. Friends of ours recommended DW Aircon. We've been extremely happy with their service. Joanna and Gene, in the customer service team, are always fast and extremely helpful with answering questions.The technician, Mr Murthi, is always impeccable, friendly and professional. He's also very clean, leaving no trace that he was ever here. Which is not the case for a lot of AC work we've had done with prior companies.read more
christopher ong
christopher ong
10:05 06 Feb 22
Fast response, very professional technician came by himself. Called to inform that he would be slightly late. Chop chop service, very fast and fuss free, able to work independently. Aircon very cold afterwards. Really good valueread more
S.A. TAN
S.A. TAN
10:54 13 Sep 21
Ms Rose was very prompt and friendly in helping to arrange my appointments. It's a very refreshing experience from other ac servicing companies I have engaged. Mr Udaiyer was very professional and thorough in servicing my ac. He was very clear to describe the status of my ac and I felt comfortable with his advise. He is also very honest which is a quality that is sometimes hard to findread more
Giles Goh
Giles Goh
04:59 10 Aug 21
Joanna was very responsive, prompt and helpful throughout the booking process. Me Pandi was great! Sharing on when and what types of cleaning is required. He ensured that all portions of the Aircon was checked and cleaned. Super friendly, approachable attitude is a great experience with him. Thank you!!read more
Aliya Zhou
Aliya Zhou
03:08 02 Jul 21
They've been my fundamental aircon specialist co-op for quite a while and they generally make a point to give great assistance. Their specialists are additionally in every case agreeable and act in an expert way! Awesome work folks!read more
A. Y.
A. Y.
00:29 25 Jun 21
Technician Mr Pandi and Joanna from customer service were excellent! Response was fast, arrived on time, very detailed and great service and support overall. I highly recommend everyone DW Aircon servicing because they really did a great job. So impressed I signed up for the package. Kudos!! 👍 🖐️ 🌟read more
Niwat Gason
Niwat Gason
16:26 11 Jun 21
Their aircon service was really commendable! The customer support team were very responsive and were willing to have their technician come over even though I called rather abruptly. When the guys came, they performed a chemical overhaul and gas top up and were also able to clear some clogging that my unit had! Thank you so much everyone! I promise to recommend you!read more
Nurul Sarkawi
Nurul Sarkawi
04:23 10 Jun 21
I came to know about this after trying to get my usual company, which left me hung up on. The customer service officer here was very responsive and friendly as well as helpful especially when I sought for advice. Technician was friendly too. He came and started work immediately. He also provided me advice, based on his experience and expertise. I am very satisfied with the overall service. Thank you!read more
King May
King May
19:55 01 May 21
Their booking process was really simple and the customer support staff were extremely friendly. I also want to praise the technicians for the very high quality of their work. They didn't take long in repairing our aircon units and even cleaned up their area afterward. Because of them, we get to enjoy cool and refreshing air again. We really appreciate their service!read more
Will Rogers
Will Rogers
05:49 23 Apr 21
Excellent service as ever. I’ve used them for the last two years, and always been professional, polite, and well priced. Thanks to Mr. Udaiyar (Technician) and Mr. Richard (Customer Support) who helped for this visit, but to note everyone who I have dealt with over this time has been excellent. Thank you!read more
J. Khoo
J. Khoo
04:32 27 Mar 21
AC gas top up . Technician was very neat and good knowledge of ac service. .Though he has lots of jobs ahead, he completed job very well. Will contact for future servicing. Ground personal were good too eg. Keep me informed and up to date. Thank you, DW company. Cheers!!read more
Glen Chin
Glen Chin
16:46 25 Mar 21
I found DW through Google search and online review.The booking process is detailed and a little time-consuming, but understand it is a process to understand better what needs to be done. Overall, the booking process is good as setting expectations right.The guy came alone, solo, he is friendly, and the service is great and best. To add-on, the question I asked about the aircon-related matter, he spent time assessing, checking, and explaining to me one-by-one logically.read more
Sean Wong
Sean Wong
15:32 13 Jan 21
Technicians are professional, reliable and gets the job done. They do not show frustration even when asked many questions, instead they are patient to listen and explain what they are doing to the aircon and installations. Customer service is responsive and get things done. No hassle making appointment with them for the repair. Great job guys!read more
Linda Chua
Linda Chua
03:16 12 Jan 21
Great job done. Did chemical overhaul for my air con units. Air con now even colder . Kept my place neat & tidy too even after the job done. Technicans friendly , knowledgeable & experienced . Thanks . My 1st choice Air Con Servicing Company.read more
Archibald Carr
Archibald Carr
00:41 31 Dec 20
The way they responded was professional and efficient. The technicians arrived on time too and rendered excellent and reliable service. They managed to quickly fix my aircon leak which I had been experiencing for a really long time. Good work! Really impressed!read more
Victoria Oh
Victoria Oh
00:56 08 Dec 20
Ever since I first engaged them, they never fail to do their job in a professional and friendly manner. Moreover, their servicemen always make sure to give some important guidelines so that our units can function better. Most of all, they always make sure to clean after doing their job. Excellent work you guys!read more
Xu Qiao Loh
Xu Qiao Loh
17:15 04 Dec 20
I thought that like other companies, it would take some time before I could get an appointment. In fact, they managed to assign someone to me the very next day after I called. Not only that, but the serviceman who came was extremely diligent and professional with his work. I'll definitely continue engaging with them for any issues I face.read more
Song Ye Shui
Song Ye Shui
02:14 24 Oct 20
Honestly, it was my first time engaging them. And for my first appointment, I managed to receive such excellent service. The guys performed an aircon chemical overhaul in the most professional way and tidily as well. The prices were really reasonable too. I will surely contact them again for any future issues.read more
Lynn Tan
Lynn Tan
06:47 18 Oct 20
It was easy to book appointments via WhatsApp, and we could get a slot pretty easily. The staff are polite and helpful. I was informed of the total cost during the booking and there was no hidden cost after work was completed. We did a chemical wash and it really helped clean our AC unit and got rid of the musky smell and dirt. Highly recommended!read more
Pablo Ang
Pablo Ang
15:24 03 Oct 20
We've been engaging this aircon service provider for some years now and I must say they never fail to provide high-quality service. 5 stars to you guys! Thanks for all the work you've done!read more
Tan Shao Guo
Tan Shao Guo
09:01 03 Oct 20
So far, all my dealings with them have always been professional. They always respond rather quickly and give extremely good service. Their prices are extremely reasonable too. For that, I recommend them to anyone experiencing aircon issues.read more
Nathalie Yong
Nathalie Yong
16:50 29 Sep 20
Even though I called at the last minute, they still managed to find time to fix my aircon leak. Their prices were really reasonable too. Highly recommended!read more
Dithakar Jetjirawat
Dithakar Jetjirawat
12:33 29 Sep 20
I thought that they were extremely responsive and attentive. Even after the quarterly contract signing, they remained extremely reasonable and professional. Each problem I had was resolved by them quickly and efficiently. As a result, I would recommend them to anyone in search of good aircon servicing.read more
Yang Lijun
Yang Lijun
06:33 29 Sep 20
I really appreciated the work they did in resolving my aircon issues. Will definitely contact them again in the future.
Swanson Goh
Swanson Goh
17:29 26 Sep 20
I'd like to commend the servicmen for their very professional service. He did a wonderful job fixing my aircon leak. As a result, I would definitely recommend this company to friends and family.read more
Noelle Wong
Noelle Wong
06:44 26 Sep 20
Thanks so much for resolving all my aircon issues. Hopefully they won't happen again. You guys were really accomodating and cleaned my units without any fuss whatsoever. Good work.read more
Krairawee Shiew'aram
Krairawee Shiew'aram
16:57 25 Sep 20
The servicemen who came were really skilled and cleaned up my aircon as fast as they came. They were able to fix all other issues as well. For that, I'd be willing to engage them again in the future.read more
Makerologie Lab
Makerologie Lab
02:26 23 Sep 20
The DW Aircon technician was extremely polite and professional and did a great job. I did have a slight bump in the road when my initial electronic payment was cleared on my side but not on theirs (hence the four stars). Otherwise, I would recommend them as a reliable aircon vendor.read more
Mengyang Fan
Mengyang Fan
01:40 23 Sep 20
Very professional technicians and good service. Good customer service too. One of the best AC servicing I have booked ever.read more
PC Soh
PC Soh
05:00 19 Sep 20
Very prompt response to enquiries. Maintenance staff very polite and professional.
Christopher Amhoff
Christopher Amhoff
03:07 18 Sep 20
The team that come to maintain and fix our aircon are very good. Always arrive at the time agreed, never any hidden costs and they work very fast and don't leave any mess. After conducting the work the workmen explain what's happened and what I need to do to maintain and they offer a guarantee post service.I would highly recommend themread more
Angela Cheah
Angela Cheah
02:54 14 Sep 20
Highly recommended! Mr. Seenu is very knowledgeable and efficient! He settled 4 air-cons within short timing and provided some advices before left. 👍🏼read more
Lam Lam
Lam Lam
02:35 14 Sep 20
Reasonable and good honest service.
Lumenta Shi
Lumenta Shi
16:51 02 Sep 20
DW Aircon were really awesome to engage with! They had such awesome customer service. Even though there was a bit of a miscommunication issue, they managed to resolve it so professionally. Excellent work!read more
Tan Wan Qiang
Tan Wan Qiang
06:50 01 Sep 20
My system 3 aircon was fixed by the most reasonable and friendly servicemen around. Thanks so much guys!
Paola G
Paola G
03:29 30 Aug 20
I am really satisfied with the service quality from scheduling an appointment to the after-service check. The team was very responsive to texts and accommodating of requests (I had to reschedule due to unforeseen circumstances). On the actual day, the technician, Mr. Pandi, arrived on time. He was attentive and asked questions on what problems I faced with the a/c, fixed them and cleaned up well after too. Overall an excellent experience once again!read more
Scott Lim
Scott Lim
00:33 22 Aug 20
My experience with them was great. The guy assigned were very friendly and serviced my aircons extremely efficiently. As a result, I was more than willing to have an quarterly contract with them.read more
Anil Parachure
Anil Parachure
06:14 20 Aug 20
Thanks for effortlessly servicing my air conditioning unit guys! The prices you gave were really fair too and your serviceman made sure to clean up. Besides that, they guided me in a really friendly and polite way. Thanks for all your hard work!read more
Arthur Ang
Arthur Ang
17:36 19 Aug 20
Team assigned was incredibly friendly and punctual. They also managed to render good service and resolved my problems without extra charges. Would definitely engage them again in the future.read more
Kieran Wee
Kieran Wee
01:02 17 Aug 20
The aircon servicemen were really reliable and rendered excellent service at a fair price. Would definitely engage them again.read more
Megaduta Pandey
Megaduta Pandey
00:33 15 Aug 20
I was really satisfied with the technician who managed to clean up my aircon efficiently. Great work!
Albi Mac
Albi Mac
17:16 13 Aug 20
Aircon serviceman came on time and gave really fair prices. Among all the aircon servicemen I've come in contact with, he was one of the best. Highly recommended!read more
Natarajan Rajaraman
Natarajan Rajaraman
02:34 10 Aug 20
Efficient process for booking and payment.Technician arrived on the dot, excellent service.
Low Vincent
Low Vincent
02:31 09 Aug 20
Before the appointment was confirm, they did a pre call and message to Ensure it. On the day of appointment, they were right on time and service provided was very professional. After the service there was even an follow up to listen to feedbacks! Thumbs up for the good services! Thank you!Vincent Lowread more
Miley Koh
Miley Koh
06:45 08 Aug 20
The service given was incredible. Response time was really quick as well. Prices were very fair too. Most definitely recommended!read more
Jonas Chong
Jonas Chong
08:01 07 Aug 20
Service was very efficient and quick. The aircon specialist was incredibly patient too and professional. I highly recommend them!read more
Dean WQ
Dean WQ
10:49 06 Aug 20
The service provided was great! The aircon technician who came was also really polite and even answered al my questions.
Austin Chandrasekaran
Austin Chandrasekaran
00:17 05 Aug 20
Seamless and efficient. On time service. Friendly service staff
Boris Johnson
Boris Johnson
07:35 01 Aug 20
Technician that they sent was efficient and really professional. Overall really satisfied with their service and work quality.read more
Shi Yun
Shi Yun
04:43 28 Jul 20
2nd time using their services and both times the technician that came was friendly, helpful and efficient. Booking through WhatsApp was also easy and very convenient. I will continue to use their services!read more
Travis Ma
Travis Ma
12:40 19 Jul 20
You can consider trying them for honest and punctual aircon servicing. It was great that they have a helpline that you can call if you need to talk to the customer service team.read more
Asyurah N.
Asyurah N.
12:44 17 Jul 20
Easy to book an appointment with them. The aircon servicing team is very efficient and managed to get all the aircon units thoroughly clean.read more
Nathan Lee
Nathan Lee
12:11 16 Jul 20
I used their aircon services and the cleaning and servicing provided was above expectation. They were punctual , responsible and very easy to work with.read more
Alden Hu
Alden Hu
02:07 13 Jul 20
The staffs are friendly, they usually came earlier than the appointed time. Just find that they don't give enough information on the status and advices to upkeep our aircons. Also, due to covid19, they stopped the automatic scheduling and deduction (which is good) but I wasn't notified. But hey, they get the job done. Been with them for my 6th quarter. And I still like the whatsapp chat which is very responsive.read more
Ed Lee
Ed Lee
05:38 10 Jul 20
This is the second time I have engaged DW Aircon to service my aircons. I find their charges reasonable. The technician arrived slightly earlier than the appointment time and was thorough in his work. Most importantly, he also clean up the area where the work was done. Very satisfied with their work!read more
Eliza Lin
Eliza Lin
02:13 01 Jul 20
They are the best aircon guys out there! Super professional, thorough and clean. Love it!