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DW Aircon Servicing Singapore Reviews

DW Aircon Servicing Singapore
Social Rating
4.8
Based on 1235 reviews
Google Rating
4.9
Based on 1195 reviews
Facebook Rating
4.7
Based on 40 reviews

See Our Reviews From Around The Web

See all DW Aircon Servicing Singapore reviews & testimonials from satisfied customers including our Google and Facebook reviews. WhatsApp us at +65 8241 0032 to enquire on your aircon needs. DW Aircon Servicing Singapore provides an extensive range of Aircon Services with over 10 years of experience in dealing with aircon works and thousands of aircon works completed. We are a highly recommended Aircon Company in Singapore, with many delighted customers and reviews over the years.

Tan cj
Tan cj
05:34 25 Apr 22
We have used their services for abt 3 years now and satisfied with their response and services. The staff are friendly and helpful too.
Hitesh SV
Hitesh SV
04:12 24 Apr 22
We have been using DW Aircon for the past 4 years for our quarterly AC maintenance. They are on-time and do their job professionally well. Their Customer service team (especially - Joanna) reminds you on whatsapp when its time for the quarterly service. She is very courteous and will help you to book the appointment. She will also check once the job is done to make sure everything is ok.I highly recommend this team.
San
San
08:22 22 Apr 22
DW Aircon Servicing was easy to engage, through a few whatsapp messages, the packages options were made simple to understand. Customer Service Rep (Joanna) was exceptionally professional and helpful.The technicians, Mr. Udaiyar and Mr Ramesh, were on time, polite, and professional.Overall, the services were satisfactory, will highly recommend.
Kok Yun Chan
Kok Yun Chan
05:51 21 Apr 22
Technician Mr Ramesh arrived on time and did the aircon servicing very well. Advised me on how to maintain the aircon better. Richard was very polite and confirmed my servicing promptly. Happy with their service!
Gab Desert (Adventuree)
Gab Desert (Adventuree)
09:53 20 Apr 22
Both the workers are very good. They did a good job
Jomon Kavungal
Jomon Kavungal
05:04 18 Apr 22
the technician was informational and done a good cleaning..
Anand prabhu
Anand prabhu
09:25 14 Apr 22
I am a repeated customer getting their service. As usual, good service and explanation by the technician Pandi. Recommend their services
Lee Xian See (Lara)
Lee Xian See (Lara)
00:37 11 Apr 22
Have been using this service for over two years now- the customer service has always being prompt- the technician mr Pandi is experience, pleasant and performing the servicing with minimal fuss and little mess made. Will continue using their services.
Alvyn Eng
Alvyn Eng
04:47 10 Apr 22
Professional communications , great service by Ms Rhea, Ms Joana, Ms Rose, Mr Richard, Mr Rajan, Mr Pandi and Mr Murthi
Marlena Rac
Marlena Rac
07:37 08 Apr 22
Highly recommended- everything from scheduling via whatsapp (Jackie and Joanna) to the service ( Mr. Pandi )was fast, smooth and professional. 👍🏻👍🏻
Jason Kong
Jason Kong
13:51 07 Apr 22
Mr Pandi was very professional and customer centric helping me to clean my Aircon although he was working alone. This is my second time using his service since did a good job on the first occasion. Keep it up and we'll done!
Ian Wong
Ian Wong
05:17 05 Apr 22
Mr Pandi for very professional and all of my A/C was serviced very throughly…
Benedict Lye
Benedict Lye
05:03 04 Apr 22
They were very responsive and their guy even came earlier to finish the servicing for us. Definitely recommend to use.
Bertrand Low
Bertrand Low
13:40 01 Apr 22
Mr. Rajan & Pandi did a fantastic job in doing the servicing and chemical cleaning of my aircon. Now my air conditioners are working much better than before.Highly recommended!
Jerome Toh
Jerome Toh
07:40 01 Apr 22
Customer Service - Marc had been extremely helpful during my enquiries. Response had been prompt and he is sure to do his best to get the appointment on my preferred schedule.Technician - Murthi, is a swift and polite technician, whom had quickly cleaned up all the blowers while highlighting to me, which are the blowers which are "dirtier". He gets the job done really well.
Daniel chua
Daniel chua
04:48 01 Apr 22
Pandi came and quickly service and rectified the water leaking issue.. all is good.Good professional service
Chunky Monkey
Chunky Monkey
11:12 28 Mar 22
I installed my air-con with Everyworks and was served by Ramesh and Jackie.About two years later, I looked back and did not regret my decision. The company still honoured their commitment back then. I got one free servicing session recently!Kudos to a company that cares more about its customer than profit!
Luke Lee
Luke Lee
08:27 28 Mar 22
Technician: MuthiCS: GeneMuthi was punctual and professional. Gene was helpful. Would recommend
faizal ahmad
faizal ahmad
10:46 25 Mar 22
Joanna has been great and really helpful to answer all our queries. We were served by Mr Murthi. He is very professional and meticulate with his services. Do request for him on the next job.
Faye Gan
Faye Gan
07:11 25 Mar 22
It's been quite a while since I first engaged them. Their appointment booking process remains as quick as ever and the aircon technicians are as professional as I remember them. They'll probably be in my contacts list for a very long time.
Hudson Lee
Hudson Lee
02:15 25 Mar 22
The aircon servicing techician did a splendid job! As bad as the water leak from my unit was, he was able to resolve it in just a couple of minutes. Thanks for the excellent service!
Abhinav Bajpai
Abhinav Bajpai
12:22 24 Mar 22
I've been engaging this company for some time now and their service never fails to amaze me. Booking an appointment with them is always easy and the aircon technician always manages to be very communicative. Furthermore, the cost for their services is always reasonable.
hema hema
hema hema
13:33 23 Mar 22
i would like to thank Mr.Pandi (Technician), Ms.Rose (CS Support) such a wonderful and a great job and good CS from them. Convey my thanks to them. Great job keep it up
Siti Nuraida Abdul Rahim
Siti Nuraida Abdul Rahim
09:27 23 Mar 22
Mr. Murthi was friendly and explain why he has to come earlier than the appoinment time. As we are available, we are fine and satisfied that he explained to us.
GJL
GJL
09:05 22 Mar 22
Ms Rose was extremely prompt in answering my queries and offering me the best solutions to my needs. Mr Udaiyar was professional and thorough in his servicing and everything was a breeze! 10/10 would recommend!
Anik Raghubanshi
Anik Raghubanshi
05:18 18 Mar 22
Prompt response from Richard who helped setup the appointment and clarified all information. On the day of service, technician Udaiyar was on time and did his job neatly and also gave feedback on how the aircon units are performing. This was my first service from DW and i will use their service in future. Thanks.
Vivake Menon
Vivake Menon
12:07 12 Mar 22
Mr Ramesh and Ms Joanna were professional and accomodating. Good Tech, honest and excellent Customer Service. Thank you!
Gerald Yeo
Gerald Yeo
06:27 08 Mar 22
The technician, Mr Pandi has provided us with excellence service along side with the customer Service, Ms Jackie. Will recommend their service to any aircon maintenance.
Witoelar Ho
Witoelar Ho
05:06 08 Mar 22
Excellent service provided by them! Despite the fact that I messaged them late, they were able to accomodate my needs at a rather quick pace. I will surely recommend them!
Annie Lu
Annie Lu
17:40 07 Mar 22
A few weeks ago, I engaged this company for the first time since I had an aircon leak which just would not go away. I booked an appointment (which by the way was a really quick and easy process) and a technician arrived the next day. What contrasted him among other technicians I've engaged in the past was the really quick pace by which he rendered the services I needed. After just a few minutes, he managed to eliminate the aircon leak which I had been so worried about. Kudos to him!
Sayang binti Daut
Sayang binti Daut
14:11 07 Mar 22
Their services were really good as compared to those provided by their competitors. They explained the issues experienced by my aircon and what we should do in case they happen again. I also thought that their servicing costs were really cheap. Great job!
Nicholas Ho
Nicholas Ho
06:30 03 Mar 22
Kudos to technician Mr. Murthi and Mr Ramesh for performing a quick troubleshooting and refilling my aircon gas to resolve the issue. Thanks also to Customer Service staff Joanna for her responsive handling the schedule arrangement and billing matters.
XG Seven
XG Seven
03:24 03 Mar 22
Fast and easy transaction facilitated by Jessie. Their tech Udaiyar was respectful and courteous (which is rare in this industry) and did a good job servicing our AC. Keep the standards up, guys.
amin dino
amin dino
02:02 01 Mar 22
The staff named Mr Rajan was very detailed in explaining the problem and fixed it right away. Ms Generose replied me promptly and arranged an appointment for me the minute I said yes to their availability. Good service overall!
Vinod Kumar Vasudevan
Vinod Kumar Vasudevan
04:53 27 Feb 22
I used their service for my AC maintenance. The customer service executive Mr Marc did a great job asking the right questions and setting up an appointment quickly.The technician Mr. Pandi was on-time, friendly and approachable. He did a good quality job quickly and thoroughly. I am glad that I chose them and will continue to use their services for my future Aircon needs.
Alex T
Alex T
09:54 17 Feb 22
Third time with DW and their service has been excellent each time. Pandi did a great job and was very friendly and knowledgable about the product
James Lee
James Lee
04:41 16 Feb 22
Fantastic service. Always keeping you notified whenever you need to do servicing. They will also follow up with your request promptly
Linda Hamid
Linda Hamid
07:56 08 Jun 21
I am pleased with the service from the Customer service officer name Richard provided to me . He is fast and efficient by answering my questions. Keep it up! Technician Mr. Udaiyar came to service my aircon, reached early than schedule time. He did a good job and do advise me on my Aircon compressor too. Recommending and highlighting a few issues. Thank u so much for the suggestions given. Will continue to look out for your company services when time needed.
Leo Hsu
Leo Hsu
05:05 08 Jun 21
Very Fast and quick response by DW Aircon. Good experience. Mr Richard (CS Support) did respond quickly and handled the appointment arrangement without a problem.Arrangement the Technician - Mr.Seenu finished Job in same day. Mr.Seenu very friendly and very experienced.I strongly recommend DW Aircon Team.
Andy Ls Khoo
Andy Ls Khoo
11:58 06 Jun 21
Both technicians Mr. Pandi and Mr. Murthi were punctual and were professional. Completed the servicing well!
Huynh Thai Hoa
Huynh Thai Hoa
03:26 06 Jun 21
Mr. Murthi - technician: come on-time, fast and efficient in servicing my unitMs. Gene - CS Officer: response fast, nice and managed to get me early slot despite my last-minute call
James Chan
James Chan
06:57 02 Jun 21
Mr. Murthi (technician) / Ms Gene (CS Officer) Setting up an appointment was fuss-free and Ms Gene tried her best to slot me in at the earliest possible timing.Mr Murthi serviced all the aircons in about 30-minutes - super efficient fella.But at the end of the day, it all boils down to price - 4 aircon units for $110? Even my mother-in-law nodded in approval when I told her the price.
SaSi Kumar
SaSi Kumar
01:54 20 May 20
Great service! Staff was friendly and on time! Did not hard sell anything, just came to do what he was supposed to. We are very happy with his service! Definitely will recommend 😉
Alvin Gao
Alvin Gao
14:42 10 Aug 19
Wonderful service. My compliments to Dhanapal - the technician who provided the servicing for my air-conditioning unit. He is punctual, and very meticulous in his job. Will definitely use DW Aircon Servicing (now known as Everyday Works Pte Ltd) and request for him again if possible. Strongly recommend.
HueyTing Eng
HueyTing Eng
03:05 04 Aug 19
Great service!! Quick & efficient. Chanced upon when I googled and decided to give a try to fix my aircon problem. Admin lady was quick and helpful to fix an appointment for me. Technicians arrived on the dot. Giving professional advice and proceed with servicing. All are done within an hour. Thank you so much. Will sure recommend for others 👍👍
Ahboon T Yuwen
Ahboon T Yuwen
05:50 01 Aug 19
Its the second time i hire them for aircon servicing! Very fast and prompt response! Good and efficient service from both company and Rajan! Will definitely recommend to friends and family! Thumbs up 👍🏻
Linus Tham
Linus Tham
04:49 31 Jul 19
great service, comes as promised on time - a rare commodity for such services most times! and prompt and good in reminding for service.
Olivia Loh Ing
Olivia Loh Ing
03:44 31 Jul 19
5 STARS! Miss Lim, who does the admin and scheduling, has managed my account wonderfully over the past year. Always friendly and polite, she's put up with my rescheduling due to work travel with efficiency and excellent customer service. This is the 4th aircon svc company I've used in Singapore and will stick with them. Best of all, no constant upselling! I'd also like to compliment serviceperson Rajes for being efficient, and knowledgeable, and helpful, even when he had to work solo! Highly recommended!
Raymond Ting
Raymond Ting
13:48 01 Jul 19
First time engaging DW to service my aircon. Will definitely recommend them to my friends and continue engaging them in my future servicing. Reasonable pricing and staff with excellent service.
Malik Bucker
Malik Bucker
04:55 25 May 19
It’s my first time engaging DW Aircon Servicing and they have been very professional from arranging of the appointment to being very punctual for the appointment as well.The technician gave good advice and I am probably going to sign up for their package.Thank you!
Sanjay M Kiru
Sanjay M Kiru
08:59 21 May 19
I have been engaging their service for serval times now. The latest was yesterday. The technician has always been Mr. Rajan (great tech by the way)1) Always on time2) Recommendation by technician has always been on whats required and never hard selling. If i had asked for something extra they will tell me if it is not necessary.3) Great pricing4) Besides the requested service the technician always does a full check on the system and inform on things to observe or potential issues that may arise based on tell-tale signs observed during servicing.
Aim Mia Fid
Aim Mia Fid
12:26 11 Apr 19
This is my 2nd time engage for servicing and both had impressed me. They were punctual and their workmanship was excellent in terms of A/C technically skills and knowledge. Tech Dhanabal did explain in depth who was here on duty to service my A/C.Highly recommended and will engage them for next svcing.
Chua Chern Ping
Chua Chern Ping
08:01 03 Apr 19
Great job servicing as usual. Very thorough and clean up the place before leaving. Highly recommended.
Ha-arh James Koh
Ha-arh James Koh
02:48 27 Mar 19
The aircon service arranged two days ago, and today the technician came to service with punctuality time arranged, a great technician working efficiently and detected the cause of the problems & recommendation how to do routine maintenance to keep aircon in perfect condition,... GREAT JOB...
James Loh
James Loh
07:35 17 Mar 19
1. Customer service was pleasant n queries was answered. 2. Appointment made n technician came on time.3. Knowledgeable technician who gave sound advice.4. Honest technician quoted the correct price ($70/2units) when i gotten the price wrong ($75/2units). Gave him the $5 as service tips instead. 😅
Desmond S C Chua
Desmond S C Chua
03:45 01 Feb 19
Great customer service and following up. The technician that came to my place was Mr. Rajesh. He is very polite and efficient. Thank you Mr. Rajesh and DW Aircon for the good job done.
Malcolm Chin
Malcolm Chin
08:54 26 Jan 19
Great customer service and very efficient service. Made a payment but was informed that I was eligible for a discount and hence, helped to rearrange for new discounted rates
Sreekumar Pisharath
Sreekumar Pisharath
04:08 26 Jan 19
Good and efficient service
Rosemary Su
Rosemary Su
02:36 26 Jan 19
Good service, reasonable price, company that can be trusted. Will continue to use next time.
Joel Jin Long
Joel Jin Long
11:50 24 Jan 19
Highly recommendedThe customer service Alexis is prompt and professional. She replies watsapp even after 10pm to ensure that client concerns are addressed. She is proactive and will text client in the event of any delays. Mr Dhanabal is highly dedicated. While most technicians will follow through the motion and do simple wiping. He took 15 mins and clean the vents multiple times to ensure that servicing is properly done. He was polite and even wiped my basin for me to ensure that my house is in good condition after the servicing. Please give this guy a pay raise! 🙂
Sandy Nyoe
Sandy Nyoe
10:55 24 Jan 19
Prompt response, technicians were punctual and kept the place clean and tidy while they work. Satisfied with the work done.
Valerie Koh
Valerie Koh
09:06 21 Jan 19
very prompt service n friendly staff
Hanqing Toh
Hanqing Toh
15:58 19 Jan 19
DW is truly my saviour after a horrible couple of weeks! Long story short - i originally called another company (A*ple) to do a chemical wash for my aircon, and they managed to short-circut the wiring to my aircon, spoil the connectors on my compressor and refused to answer my calls after that - all these happened in 2 weeks. The most unprofessional company-I will see how I can sue them for damages. At my wits end, i called Daylight electrician who help link me up with DW as well, and within 2 trips in 3 days, they managed to solve the wiring problem, fix the compressor, AND clean my aircon. Awesome customer service all around! Ms Lim - excellent communications, friendly, fast, humorous and positive and it was reassuring that she was always on the ball. Raju and Ramesh - very professional, competent and dedicated. On the last day, they stayed back an extra 2 hours as they kept testing my aircon to see that everything worked well. Thanks to the awesome team at DW Aircon Servicing, my aircon is working better than ever. Would highly recommend DW to everyone!
Wan Rais
Wan Rais
16:22 31 Oct 18
Did my aircon service, first impression will always last. The 2 working men came and rectify the problem when they look at my aircon, update me briefly and proceed with their work. Perhaps their years of experience with servicing aircon makes the work goes smooth to ensure the aircon is cool and clean. With also a very reasonable pricing, will for sure engage them again for the nxt aircon servicing.. thank you Mr Dhanabal & Mr Ramadoss for your work on servicing my aircon.
Jaclyn Tan
Jaclyn Tan
11:53 28 Jul 18
Chanced upon DW aircon servicing while goggle searching and decided to give it a shot to address my aircon problem. Response time by their staff, Ms Lim is quick and she is extremely helpful and patient to answer all my queries. The technicians were dispatched within a few days to do trouble-shooting. The subsequent arrangement for replacing my aircon system were also done professionally and efficently. I am extremely satisfied with their service. Thank you so much.
Rosy Ahmad
Rosy Ahmad
11:50 17 Jul 18
We are very pleased with the service rendered. We are given clear suggestions on how to solve our AC's problem. They fixed it well the next day. Once again thank you for the quality service!
Resham Gurung
Resham Gurung
04:58 17 Jul 18
It was an awesome experience with DW. Keep up the good work and all the best ���.
Sidney Fernando
Sidney Fernando
09:38 13 Jul 18
Very excellent job by ramesh and raju thank u so much and very polite too..Tnks for the wonderful service....
Anthony Ang
Anthony Ang
13:23 26 Jun 18
The customer service staff were very helpful, polite and experience in her job. I am an ex customer service manager and I would rate her as Excellent Service. Keep it up!! The technician were efficient and give good advise. Thank you.�
Mylene Ng
Mylene Ng
17:18 05 May 18
EXCELLENT service! QUICK, EFFICIENT & RELIABLE👍The aircon technicians were able to detect the prob of my aircon instantly & with confidence fixed it right away. From the time I phoned DW Aircon to the time the issue was fixed, it was an amazingly short time. Not only am I a happy customer, I am thankful too. I will not hesitate to recommend DW Aircon to friends.
Sunnie H Toh
Sunnie H Toh
11:29 09 Apr 18
excellent services and workmanship for servicing of our aircons
Calvin Ang
Calvin Ang
10:29 27 Feb 18
Punctual, honest, polite and skillful. Highly recommended!
Low Siang Yuan Vernon
Low Siang Yuan Vernon
05:29 27 Feb 18
Good services and good job done. Reliable and on time.
Adrian Goh
Adrian Goh
03:52 13 Feb 18
Amazing service! Tech was friendly and did a good job in cleaning our 2 x 1yrs old ACs restoring them to perfect working condition, with10+yrs experience under his belt, he shared tips and tricks on how to maintain the AC too. Highly recommended
Jason Kong
Jason Kong
13:51 07 Apr 22
Mr Pandi was very professional and customer centric helping me to clean my Aircon although he was working alone. This is my second time using his service since did a good job on the first occasion. Keep it up and we'll done!read more
hema hema
hema hema
13:33 23 Mar 22
i would like to thank Mr.Pandi (Technician), Ms.Rose (CS Support) such a wonderful and a great job and good CS from them. Convey my thanks to them. Great job keep it upread more
GJL
GJL
09:05 22 Mar 22
Ms Rose was extremely prompt in answering my queries and offering me the best solutions to my needs. Mr Udaiyar was professional and thorough in his servicing and everything was a breeze! 10/10 would recommend!read more
Sayang binti Daut
Sayang binti Daut
14:11 07 Mar 22
Their services were really good as compared to those provided by their competitors. They explained the issues experienced by my aircon and what we should do in case they happen again. I also thought that their servicing costs were really cheap. Great job!read more
Vinod Kumar Vasudevan
Vinod Kumar Vasudevan
04:53 27 Feb 22
I used their service for my AC maintenance. The customer service executive Mr Marc did a great job asking the right questions and setting up an appointment quickly.The technician Mr. Pandi was on-time, friendly and approachable. He did a good quality job quickly and thoroughly. I am glad that I chose them and will continue to use their services for my future Aircon needs.read more
Philippine Berdoz
Philippine Berdoz
02:34 14 Feb 22
My husband and I are relatively new to Singapore and new to these quarterly AC cleanings. Friends of ours recommended DW Aircon. We've been extremely happy with their service. Joanna and Gene, in the customer service team, are always fast and extremely helpful with answering questions.The technician, Mr Murthi, is always impeccable, friendly and professional. He's also very clean, leaving no trace that he was ever here. Which is not the case for a lot of AC work we've had done with prior companies.read more
christopher ong
christopher ong
10:05 06 Feb 22
Fast response, very professional technician came by himself. Called to inform that he would be slightly late. Chop chop service, very fast and fuss free, able to work independently. Aircon very cold afterwards. Really good valueread more
S.A. TAN
S.A. TAN
10:54 13 Sep 21
Ms Rose was very prompt and friendly in helping to arrange my appointments. It's a very refreshing experience from other ac servicing companies I have engaged. Mr Udaiyer was very professional and thorough in servicing my ac. He was very clear to describe the status of my ac and I felt comfortable with his advise. He is also very honest which is a quality that is sometimes hard to findread more
Giles Goh
Giles Goh
04:59 10 Aug 21
Joanna was very responsive, prompt and helpful throughout the booking process. Me Pandi was great! Sharing on when and what types of cleaning is required. He ensured that all portions of the Aircon was checked and cleaned. Super friendly, approachable attitude is a great experience with him. Thank you!!read more
Aliya Zhou
Aliya Zhou
03:08 02 Jul 21
They've been my fundamental aircon specialist co-op for quite a while and they generally make a point to give great assistance. Their specialists are additionally in every case agreeable and act in an expert way! Awesome work folks!read more
A. Y.
A. Y.
00:29 25 Jun 21
Technician Mr Pandi and Joanna from customer service were excellent! Response was fast, arrived on time, very detailed and great service and support overall. I highly recommend everyone DW Aircon servicing because they really did a great job. So impressed I signed up for the package. Kudos!! 👍 🖐️ 🌟read more
Niwat Gason
Niwat Gason
16:26 11 Jun 21
Their aircon service was really commendable! The customer support team were very responsive and were willing to have their technician come over even though I called rather abruptly. When the guys came, they performed a chemical overhaul and gas top up and were also able to clear some clogging that my unit had! Thank you so much everyone! I promise to recommend you!read more
Nurul Sarkawi
Nurul Sarkawi
04:23 10 Jun 21
I came to know about this after trying to get my usual company, which left me hung up on. The customer service officer here was very responsive and friendly as well as helpful especially when I sought for advice. Technician was friendly too. He came and started work immediately. He also provided me advice, based on his experience and expertise. I am very satisfied with the overall service. Thank you!read more
King May
King May
19:55 01 May 21
Their booking process was really simple and the customer support staff were extremely friendly. I also want to praise the technicians for the very high quality of their work. They didn't take long in repairing our aircon units and even cleaned up their area afterward. Because of them, we get to enjoy cool and refreshing air again. We really appreciate their service!read more
Will Rogers
Will Rogers
05:49 23 Apr 21
Excellent service as ever. I’ve used them for the last two years, and always been professional, polite, and well priced. Thanks to Mr. Udaiyar (Technician) and Mr. Richard (Customer Support) who helped for this visit, but to note everyone who I have dealt with over this time has been excellent. Thank you!read more
J. Khoo
J. Khoo
04:32 27 Mar 21
AC gas top up . Technician was very neat and good knowledge of ac service. .Though he has lots of jobs ahead, he completed job very well. Will contact for future servicing. Ground personal were good too eg. Keep me informed and up to date. Thank you, DW company. Cheers!!read more
Glen Chin
Glen Chin
16:46 25 Mar 21
I found DW through Google search and online review.The booking process is detailed and a little time-consuming, but understand it is a process to understand better what needs to be done. Overall, the booking process is good as setting expectations right.The guy came alone, solo, he is friendly, and the service is great and best. To add-on, the question I asked about the aircon-related matter, he spent time assessing, checking, and explaining to me one-by-one logically.read more
Sean Wong
Sean Wong
15:32 13 Jan 21
Technicians are professional, reliable and gets the job done. They do not show frustration even when asked many questions, instead they are patient to listen and explain what they are doing to the aircon and installations. Customer service is responsive and get things done. No hassle making appointment with them for the repair. Great job guys!read more
Linda Chua
Linda Chua
03:16 12 Jan 21
Great job done. Did chemical overhaul for my air con units. Air con now even colder . Kept my place neat & tidy too even after the job done. Technicans friendly , knowledgeable & experienced . Thanks . My 1st choice Air Con Servicing Company.read more
Archibald Carr
Archibald Carr
00:41 31 Dec 20
The way they responded was professional and efficient. The technicians arrived on time too and rendered excellent and reliable service. They managed to quickly fix my aircon leak which I had been experiencing for a really long time. Good work! Really impressed!read more
Victoria Oh
Victoria Oh
00:56 08 Dec 20
Ever since I first engaged them, they never fail to do their job in a professional and friendly manner. Moreover, their servicemen always make sure to give some important guidelines so that our units can function better. Most of all, they always make sure to clean after doing their job. Excellent work you guys!read more
Xu Qiao Loh
Xu Qiao Loh
17:15 04 Dec 20
I thought that like other companies, it would take some time before I could get an appointment. In fact, they managed to assign someone to me the very next day after I called. Not only that, but the serviceman who came was extremely diligent and professional with his work. I'll definitely continue engaging with them for any issues I face.read more
Song Ye Shui
Song Ye Shui
02:14 24 Oct 20
Honestly, it was my first time engaging them. And for my first appointment, I managed to receive such excellent service. The guys performed an aircon chemical overhaul in the most professional way and tidily as well. The prices were really reasonable too. I will surely contact them again for any future issues.read more
Lynn Tan
Lynn Tan
06:47 18 Oct 20
It was easy to book appointments via WhatsApp, and we could get a slot pretty easily. The staff are polite and helpful. I was informed of the total cost during the booking and there was no hidden cost after work was completed. We did a chemical wash and it really helped clean our AC unit and got rid of the musky smell and dirt. Highly recommended!read more
Pablo Ang
Pablo Ang
15:24 03 Oct 20
We've been engaging this aircon service provider for some years now and I must say they never fail to provide high-quality service. 5 stars to you guys! Thanks for all the work you've done!read more
Tan Shao Guo
Tan Shao Guo
09:01 03 Oct 20
So far, all my dealings with them have always been professional. They always respond rather quickly and give extremely good service. Their prices are extremely reasonable too. For that, I recommend them to anyone experiencing aircon issues.read more
Nathalie Yong
Nathalie Yong
16:50 29 Sep 20
Even though I called at the last minute, they still managed to find time to fix my aircon leak. Their prices were really reasonable too. Highly recommended!read more
Dithakar Jetjirawat
Dithakar Jetjirawat
12:33 29 Sep 20
I thought that they were extremely responsive and attentive. Even after the quarterly contract signing, they remained extremely reasonable and professional. Each problem I had was resolved by them quickly and efficiently. As a result, I would recommend them to anyone in search of good aircon servicing.read more
Yang Lijun
Yang Lijun
06:33 29 Sep 20
I really appreciated the work they did in resolving my aircon issues. Will definitely contact them again in the future.
Swanson Goh
Swanson Goh
17:29 26 Sep 20
I'd like to commend the servicmen for their very professional service. He did a wonderful job fixing my aircon leak. As a result, I would definitely recommend this company to friends and family.read more
Noelle Wong
Noelle Wong
06:44 26 Sep 20
Thanks so much for resolving all my aircon issues. Hopefully they won't happen again. You guys were really accomodating and cleaned my units without any fuss whatsoever. Good work.read more
Krairawee Shiew'aram
Krairawee Shiew'aram
16:57 25 Sep 20
The servicemen who came were really skilled and cleaned up my aircon as fast as they came. They were able to fix all other issues as well. For that, I'd be willing to engage them again in the future.read more
Makerologie Lab
Makerologie Lab
02:26 23 Sep 20
The DW Aircon technician was extremely polite and professional and did a great job. I did have a slight bump in the road when my initial electronic payment was cleared on my side but not on theirs (hence the four stars). Otherwise, I would recommend them as a reliable aircon vendor.read more
Mengyang Fan
Mengyang Fan
01:40 23 Sep 20
Very professional technicians and good service. Good customer service too. One of the best AC servicing I have booked ever.read more
PC Soh
PC Soh
05:00 19 Sep 20
Very prompt response to enquiries. Maintenance staff very polite and professional.
Christopher Amhoff
Christopher Amhoff
03:07 18 Sep 20
The team that come to maintain and fix our aircon are very good. Always arrive at the time agreed, never any hidden costs and they work very fast and don't leave any mess. After conducting the work the workmen explain what's happened and what I need to do to maintain and they offer a guarantee post service.I would highly recommend themread more
Angela Cheah
Angela Cheah
02:54 14 Sep 20
Highly recommended! Mr. Seenu is very knowledgeable and efficient! He settled 4 air-cons within short timing and provided some advices before left. 👍🏼read more
Lam Lam
Lam Lam
02:35 14 Sep 20
Reasonable and good honest service.
Lumenta Shi
Lumenta Shi
16:51 02 Sep 20
DW Aircon were really awesome to engage with! They had such awesome customer service. Even though there was a bit of a miscommunication issue, they managed to resolve it so professionally. Excellent work!read more
Tan Wan Qiang
Tan Wan Qiang
06:50 01 Sep 20
My system 3 aircon was fixed by the most reasonable and friendly servicemen around. Thanks so much guys!
Paola G
Paola G
03:29 30 Aug 20
I am really satisfied with the service quality from scheduling an appointment to the after-service check. The team was very responsive to texts and accommodating of requests (I had to reschedule due to unforeseen circumstances). On the actual day, the technician, Mr. Pandi, arrived on time. He was attentive and asked questions on what problems I faced with the a/c, fixed them and cleaned up well after too. Overall an excellent experience once again!read more
Scott Lim
Scott Lim
00:33 22 Aug 20
My experience with them was great. The guy assigned were very friendly and serviced my aircons extremely efficiently. As a result, I was more than willing to have an quarterly contract with them.read more
Anil Parachure
Anil Parachure
06:14 20 Aug 20
Thanks for effortlessly servicing my air conditioning unit guys! The prices you gave were really fair too and your serviceman made sure to clean up. Besides that, they guided me in a really friendly and polite way. Thanks for all your hard work!read more
Arthur Ang
Arthur Ang
17:36 19 Aug 20
Team assigned was incredibly friendly and punctual. They also managed to render good service and resolved my problems without extra charges. Would definitely engage them again in the future.read more
Kieran Wee
Kieran Wee
01:02 17 Aug 20
The aircon servicemen were really reliable and rendered excellent service at a fair price. Would definitely engage them again.read more
Megaduta Pandey
Megaduta Pandey
00:33 15 Aug 20
I was really satisfied with the technician who managed to clean up my aircon efficiently. Great work!
Albi Mac
Albi Mac
17:16 13 Aug 20
Aircon serviceman came on time and gave really fair prices. Among all the aircon servicemen I've come in contact with, he was one of the best. Highly recommended!read more
Natarajan Rajaraman
Natarajan Rajaraman
02:34 10 Aug 20
Efficient process for booking and payment.Technician arrived on the dot, excellent service.
Low Vincent
Low Vincent
02:31 09 Aug 20
Before the appointment was confirm, they did a pre call and message to Ensure it. On the day of appointment, they were right on time and service provided was very professional. After the service there was even an follow up to listen to feedbacks! Thumbs up for the good services! Thank you!Vincent Lowread more
Miley Koh
Miley Koh
06:45 08 Aug 20
The service given was incredible. Response time was really quick as well. Prices were very fair too. Most definitely recommended!read more
Jonas Chong
Jonas Chong
08:01 07 Aug 20
Service was very efficient and quick. The aircon specialist was incredibly patient too and professional. I highly recommend them!read more
Dean WQ
Dean WQ
10:49 06 Aug 20
The service provided was great! The aircon technician who came was also really polite and even answered al my questions.
Austin Chandrasekaran
Austin Chandrasekaran
00:17 05 Aug 20
Seamless and efficient. On time service. Friendly service staff
Boris Johnson
Boris Johnson
07:35 01 Aug 20
Technician that they sent was efficient and really professional. Overall really satisfied with their service and work quality.read more
Shi Yun
Shi Yun
04:43 28 Jul 20
2nd time using their services and both times the technician that came was friendly, helpful and efficient. Booking through WhatsApp was also easy and very convenient. I will continue to use their services!read more
Travis Ma
Travis Ma
12:40 19 Jul 20
You can consider trying them for honest and punctual aircon servicing. It was great that they have a helpline that you can call if you need to talk to the customer service team.read more
Asyurah N.
Asyurah N.
12:44 17 Jul 20
Easy to book an appointment with them. The aircon servicing team is very efficient and managed to get all the aircon units thoroughly clean.read more
Nathan Lee
Nathan Lee
12:11 16 Jul 20
I used their aircon services and the cleaning and servicing provided was above expectation. They were punctual , responsible and very easy to work with.read more
Alden Hu
Alden Hu
02:07 13 Jul 20
The staffs are friendly, they usually came earlier than the appointed time. Just find that they don't give enough information on the status and advices to upkeep our aircons. Also, due to covid19, they stopped the automatic scheduling and deduction (which is good) but I wasn't notified. But hey, they get the job done. Been with them for my 6th quarter. And I still like the whatsapp chat which is very responsive.read more
Ed Lee
Ed Lee
05:38 10 Jul 20
This is the second time I have engaged DW Aircon to service my aircons. I find their charges reasonable. The technician arrived slightly earlier than the appointment time and was thorough in his work. Most importantly, he also clean up the area where the work was done. Very satisfied with their work!read more
Eliza Lin
Eliza Lin
02:13 01 Jul 20
They are the best aircon guys out there! Super professional, thorough and clean. Love it!
Tate Liew
Tate Liew
02:29 30 Jun 20
Great experience with customer support even when I had to reschedule the booking. The crew is on time and detailed in their aircon servicing.read more
xiaoting zhuo
xiaoting zhuo
03:38 28 Jun 20
Mr Seenu is very efficient and friendly. He is very helpful. Will definitely engage the company’s service again.
Wilkinson A
Wilkinson A
03:08 21 Jun 20
Tried them based on a colleague's recommendation and the whole process was easy. Booking and confirmation was quick and service was excellent. The aircon was cleaned and maintained well and place was also left tidy.read more
Ayu Curlybabe
Ayu Curlybabe
14:52 30 May 20
It was truly a pleasure to engage this company for aircon services. Company staff and technicians were professional, polite and amiable. The professional advice given & what needed to be done was clear & honest. Jobdone are kept neat and tidy at all time. I have no hesitation in recommending this company, to my relatives & friends.read more
Remi Heng
Remi Heng
06:44 27 May 20
Responsive, punctual and professional services. Helped do emergency servicing for my air conditioner and am very satisfied with their service. Thank you for the good work done!read more
Luke L
Luke L
00:23 24 May 20
Technician was deployed to fix my aircon and he arrived on time. He was polite and carried himself well. Will definitely look for them again if needed on any other jobs. Great service!read more
Tan Hui Xiang
Tan Hui Xiang
16:24 20 May 20
Had not done aircon servicing for a while and found DW Aircon with their excellent reviews. They were fast in response and was punctual in the appointment. Good cleaning and great job!read more
Vincent Tan
Vincent Tan
07:14 16 May 20
Awesome service by DW Aircon Servicing 😄 They are responsive, on time, reassuring and really professional. They really go the extra mile to follow up with me as well after fixing my aircon. Five star service and I will definitely employ their services again in the future.read more
Yvonne Liew
Yvonne Liew
12:29 12 May 20
Sudden leaking issues from aircon during this circuit breaker period which DW Aircon promptly arranged the on site inspection & resolved the problem for me at a very reasonable price.. Satisfied with e work done! Technician was punctual & attitude 👍🏽read more
Samantha King
Samantha King
04:43 19 Apr 20
We had two leaking aircon units and had trouble finding a company to come and help sort them out - due to the 'circuit breaker'. Within a few hours of contacting DW, an engineer was in the apartment sorting out the units. The engineer was very careful about maintaining an appropriate social distance and wore a mask throughout. I will definitely be using DW for future services, they are polite, helpful and good value. Thanks!read more
Princess Dorothy Sarmiento
Princess Dorothy Sarmiento
11:16 12 Apr 20
Thank you for responding to my inquiry very fast. Booking a service is very easy and the appointment is scheduled just the next day from the day I inquired. The technician worked very fast and the service is very great. Thank you so much !read more
Gladys Tan
Gladys Tan
03:34 13 Mar 20
Good aircon advice given to allow us to carefully choose our options before finally deciding to install Daikin system 3 unit. The installation was carried out professionally and no problems at all!read more
awong147
awong147
00:13 12 Mar 20
Booking is very easy & responsive via whatsapp. Very punctual & did a good job, will return for next servicing
Daniel Tan
Daniel Tan
06:28 16 Feb 20
Their service technician was on time. The servicing job was completed satisfactorily. After sales follow up is also there. So thumbs up.read more
Jon Low
Jon Low
03:29 14 Feb 20
Punctual and good service. Got the job done quite efficiently as well. Will continue to use this service for sure.
Abner Jr. Paredes
Abner Jr. Paredes
09:31 02 Feb 20
Great servicing! they are my new favourite Aircon specialist. They did it fast, gave a quick check and they knew what servicing is needed and what is not needed and explained a bunch of things to help us get a grasp on what the problem was and what he will do to our unit unlike some companies who will just straight away rip your unit apart causing more damage. DW Aircon services Great stuff.read more
Darren Ng
Darren Ng
03:27 19 Dec 19
Their customer support are responsive on my queries. The total cost for AC servicing 3 units are less than $100. I think this is value for money. However, their technicians were way too punctual for the original timing. My original appointment with them was 6pm to 630pm. He came at 5pm. Well, is good to be early than later. So not a big issue if you are on leave and someone is at home for the AC servicing. I will definitely use them again for my AC servicing again!read more
Piyapha Sajjasakulrat
Piyapha Sajjasakulrat
07:25 15 Dec 19
Very responsible aircon servicing company with reasonable price. very punctual and polite technician. This is third time using their services and hope you can keep up a great service.read more
Chee-Hoe Goh
Chee-Hoe Goh
01:10 04 Dec 19
1. Initial assessment done was spot on. Original indoor fan unit was degraded to a point that needed replacement. The technician gave a couple of options: perform chemical overhaul or replace the indoor unit, and gave the pros and cons of each.2. On the second appointment to replace the indoor fan unit, the job was done within a couple of hours. The replacement unit has been working perfectly since. The technicians are professional and did a great job.read more
Joshosaurus Rex
Joshosaurus Rex
02:31 27 Nov 19
Fast and prompt replies. Can make appointment online and via WhatsApp. Many time slots, and these are flexible to fit most timings. Maintenance crew was thorough and professional. Will deal with again.read more
kx kx
kx kx
02:12 08 Oct 19
Great aircon servicing provided by DW team. Aircon is properly cleaned and washed. Does not anyhow recommend chemical washing like other companies and only for those a/c unit that is required. Easy booking service and prompt response. Will recommend to other to try.read more
Seán Óg Coughlan
Seán Óg Coughlan
03:01 27 Sep 19
Was looking around for a good reliable company to service my air con. Other companies were quite expensive. DW aircon are very reasonably priced and get the job done! Happy with the quick response and I've now signed up for them to come back each quarter.read more
Martin Leong
Martin Leong
03:16 27 Aug 19
Have now used DW Aircon for 3 services now. Cannot fault them.Their engineers are very thorough and professional and explain what work is required if needed. Booking and queries are handled extremely quickly in a friendly manner. Will continue to use them and recommend them to any body who asks. Keep up the great work!read more
Towkay Ming
Towkay Ming
15:36 09 Aug 19
First time servicing my Aircon. They answered all my queries patiently. Didn't feel pressured to buy any package from them.Servicing was quick, and good. Price is reasonable. They were honest too. They advised me that there's no need to service my condenser when I asked for it.Will recommend and use them again.read more
Prakash Balakrishnan
Prakash Balakrishnan
05:45 29 Jul 19
First time trying their service. Excellent service rendered from start to finish that you wouldn't expect. Very prompt confirmation of appointment time, and the technician was knowledgeable, friendly and provided good advice. All at a good price.read more
Pauline Ng
Pauline Ng
10:18 20 Jul 19
Very professional and thorough in the cleaning process. Technician Gandhi is very knowledgeable and diligent. Very happy with the service. This is the first time I'm using DW and highly recommend them. Price is reasonable too. Will definitely engage their service again. Well done!read more
Wendy Wong
Wendy Wong
06:24 20 Jul 19
DW service crew provided honest assessment followed by meticulously high quality work delivered at reasonable cost. Excellent communication via DW customer service. I highly recommend DW for a hassle free experience.read more
Kevin Quek
Kevin Quek
03:45 16 Jul 19
Prompt and excellent communications.The technician was punctual and conducted himself in a professional manner.The absence of pressure from the technician to up-sell additional services was greatly appreciated.No hesitation to use them again.Highly recommended.read more
ဇေယျာ တင့်ဝေ
ဇေယျာ တင့်ဝေ
07:34 14 Jul 19
The technician explained what was the fault and which fixes are required.The technicians reached in time and did things well. Nothing left to complaint and satisfied the service. Company response is quick and prompt.read more
Amelia Toh
Amelia Toh
05:39 06 Jul 19
Amazing crew. They were very polite and tried their best to accommodate to our weekend timing request. Air con service was also excellent, and they even followed up after the service to make sure everything was running smoothly.read more
Derek Tan
Derek Tan
05:34 02 Jul 19
First time trying their service. The guys are prompt in handling inquiry, prices are reasonable, and most importantly their workmanship quality is superior. Demonstrated professionalism in their expertise field. I will not hesitate to recommend any one to try out. Well done and you guys deserve this accreditation. Thanks.read more
mohamed azmeer
mohamed azmeer
03:38 19 Jun 19
The only aircon servicing company you will need, wonderful experience end- end. Great customer service in trying to understand the problems and troubleshooting before scheduling the appointment. Technician has excellent skills and is diligent, never over advising. Thorough in servicing and cleaning the aircon, unlike previous experiences with other companies. Superb.read more
sally lodey
sally lodey
01:53 19 Jun 19
Fantastic service! Contacted the Company to set up an annual aircon service. They were able to arrange the first service on the same day and with a discounted price too. Quick, efficient and easy to arrange. Loved that they also followed up the next day to confirm I was happy with the service too. 100% recommend !read more
Steven Lee
Steven Lee
11:43 08 Jun 19
Technician was punctual, air con units were cleaned up properly and he advised me what needs to be done to maintain and prolong the air con life span. Evaporator tubing was properly reinstated back after cleaning and the air conditioning unit were run to check for leakage, everything was all good, will get DW to service my air con on the next maintenance schedule. All good.read more
Quah Hui Li
Quah Hui Li
05:54 20 May 19