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Dear Customers, in view of the Covid-19 situation, we regret to inform you that we currently do not accept any walk-in customers. (No Showroom Available) Our services are operating as usual, please WhatsApp us for any enquiries. Thank you for understanding.
Social Rating
4.9
Based on 909 reviews
DW Aircon Servicing Singapore
4.9
hakun85
03:16 15 Apr 21
Excellent service and responses by Mr. seenu + Mr Udaiyar (technician) // Ms Rose (CS officr)
CH Teo
08:31 13 Apr 21
Did a chemical overhaul on my air-conditioner.Service technicians, Mr Seenu and Mr Pandi were both knowledeable and professional and did a thorough job.The customer service officer, Ms. Rhae, was easy to communicate with and coordinated and arranged our appointments systematically.Happy with the service!
aaron
07:06 12 Apr 21
Mr Seenu, the technician was professional and very punctual, in fact he came much earlier than the arranged booking time. Ms Rhae, the customer service officer was also prompt in replying and arranging for the appointment. Overall pleased with the service and cost, will definitely use again in 3 months.
Mavis Tan
06:33 12 Apr 21
Our technician, Mr Pandi was on time and professional. He was able to provide advice and kept us in the loop/provided updates of the progress as he did the maintenance. You can also tell he is passionate about his work and it makes us feel like we are in good hands. Highly recommend! Ms Rhae, the CS support, also responds to our messages swiftly and keeps us up to date. Price of the maintenance is also very reasonable for the quality of work.
Lim Li Yen
15:34 09 Apr 21
Thank you, Rhae for being helpful when I requested for the aircon service. She is very friendly and has clear all my queries. She also helped me to note down my request for the technician. Thank you Rajan, technician, for the service and has fulfill all my request. Our aircon is in good condition after the service. They are all professional and we are happy to sign the contract with them.
Jasmine Chen
07:10 09 Apr 21
Very pleasant experience working with the team at DW. Mr. Udaiyar (Technician) has been very thorough with his cleaning and is very knowledgeable whiles and Ms. Rose (CS Support) has been very patient and supportive. It has been a few years since I have engaged their services now and I highly recommend them!
R R
05:30 09 Apr 21
Best aircon servicing company in Singapore in my personal opinion. Highly recommend. I like their payment plan flexibility and easy communication/booking. Ms. Rose, who is the customer support, is super friendly and will give reminders for the next servicing. Mr. Seenu and Rajan just serviced my aircon units the other day and did a good job.
Anand prabhu
08:51 08 Apr 21
From the start to the end, it was a highly professional job. Rhea was the CS support who had responded to my enquiry quickly and answered my questions patiently. She managed to book me a slot fast as well. The technician Murthy was an awesome worker who was punctual and did things promptly. He also provided guidance on how to maintain. Really appreciate their help and professional services...
Wong jun xiang
05:39 07 Apr 21
Great knowledge and fast work
Vernon Chen
04:54 07 Apr 21
Did aircon servicing with DW aircon, fuss free, prices were reasonable and technician Mr Pandi. was good, their customer support Rhae was quick to respond to changes and requests as well.
Ryan Tan
11:39 06 Apr 21
Ms. Mel from customer support was very efficient in answering queries and assisting with the booking of appointments. Mr. Udaiayar from technician team is very detailed in helping with the cleaning and he is also very patience in helping to explain parts of the an Aircon. Overall, I am very satisfied with the service rendered. Thank you.
Brander Na
02:17 06 Apr 21
Great customer service and experience from Mr Murthi and Ms Rose. Very responsive, communicated clearly and explained everything very well. Will definitely recommend!
Ismadi Ismail
04:14 04 Apr 21
This is my first servicing thru this Company as looking through their reviews.As I'm not able to see Mr Rajan Works but Daughter was there.According to my Daughter,he explain and Give some tips on Taking Care of the Aircon and Shares some info on so many Aircon Brand this days.Thank you for doing Great Job.
Desmond Ng
06:44 02 Apr 21
I found DW through google search and online review. They have been responsive to my needs in terms of the scheduling and the booking process is simple. DW's technicians (Mr. Seenu and Mr. Udaiyar) visited my unit on-time and have provided a good decent AC maintenance. NOw my AC is working well again.
Jue Huang
07:14 31 Mar 21
I'm really satisfied with the Aircon servicing! Ms. Rhae is kind and patient. And the technician Mr. Udaiyar is professional and explained in detail the state of the aircons.
Kenneth Toh
10:27 30 Mar 21
Engaged DW Aircon Servicing for routine servicing for my home AC units. Prior to making the appointment, I was served by Ms Generose who helped provide all the information on the available packages and addressed my queries in a prompt and professional manner, and also advised me on suitable slots for the appointment. On the actual day, Mr Murthi came by punctually to service the aircon units. He was courteous and professional in his communication, and took all efforts to ensure that the debris from the servicing did not dirty my floor or furniture. Recommended if you are looking for a reliable company to service your aircon units with.
Nuno Santos
06:13 30 Mar 21
Excellent service. I have used them every quarter, and I am always met with a very professional manner and advice in how to maintain my aircon unit.I will be moving apartments soon and I'll definitely be using them again in my new home :)Special thanks to Mr. Rajan and Ms. Rose
Nagarajan Arumugam
08:47 29 Mar 21
Mr.Pandi , the Technician did a wonderful job. Thanks for it.
Tib
04:55 28 Mar 21
Great service.Thank you to Mr Rajan and Ms. Mel !
Theo Lau
10:36 27 Mar 21
The aircon technician was incredibly skilled, friendly, and efficient in doing the needed repairs for my unit. For that, I definitely will recommend their services.
Jeeva V
08:40 27 Mar 21
Customer friendly technician and on time support from enquiry to sending technician to home. Good work by Mr. seenu and Ms Melody
Desmond Chong
05:04 27 Mar 21
Mr Rajan (Technician) and Ms Rose(Customer Service) was both prompt in handling enquiry. Servicing was done on time and smoothly. Mr Rajan is also free to share his knowledge and gave suggestions on future services.
J. Khoo
04:32 27 Mar 21
AC gas top up . Technician was very neat and good knowledge of ac service. .Though he has lots of jobs ahead, he completed job very well. Will contact for future servicing. Ground personal were good too eg. Keep me informed and up to date. Thank you, DW company. Cheers!!
Glen Chin
16:46 25 Mar 21
I found DW through Google search and online review.The booking process is detailed and a little time-consuming, but understand it is a process to understand better what needs to be done. Overall, the booking process is good as setting expectations right.The guy came alone, solo, he is friendly, and the service is great and best. To add-on, the question I asked about the aircon-related matter, he spent time assessing, checking, and explaining to me one-by-one logically.
Isaac Pwi Chang Fu
10:04 23 Mar 21
Overall very satisfied. Priced slightly higher than what i'm comfortable, could've done a slightly better job covering things up to keep furniture cleaner.
Roy Goh
07:28 23 Mar 21
Update 23 March 2021I normally do not write follow up reviews but the great work by DW Aircon deserved my time to write this review.Today, Mr Udaiyar and Mr Seenu came to perform regular servicing and chemical wash for my 2 air con units. I expected some mess but Udaiyar and Seena not only maintained the cleaniness but they also ensured that minimum dust is generated.Throughout the chemical wash, i could see that they are careful and detailed. They brought me thru the process and made sure i was updated constantly.Have been using them for the last 2 years and although it is not uncommon for good companies to fade due to complacent, DW Aircon just gets better and better.Thank you Udaiyar and Seenu!==========================This is a review of my experience with DW Aircon.I was assisted by a Ms Lim and she is very helpful and polite. She ensured that all my queations are answered and provided all relevant details in a easy to understand manner.Mr Raju and Mr Ramesh attended to me and they did such a wonderful job in cleaning one of my aircon unit that i signed a quarterly servicing package with them on the spot.Summary of my experience with DW1) They are honest and transparent with the cost. All items are clearly explained and in addition, Ms Lim is very patient.2) Ms Lim gave me updates (with video) so i know what is happening.3) Mr Raju and Mr Ramesh recommended only what i need to do and they are very genuine.I wish i have found DW Aircon much earlier. The customer service def deserved a 5 stars rating!Updates on my second servicing on 20 Dec 2018I received a gentle reminder that my next air con servicing is due and as usual, they are very customer service oriented. Scheduled me on 20 dec and the job was well executed. 👍On the following day, i received another message asking me on whether i am satisfied with the job. Of course i gave my thumbs up and they are the BEST air con folks that i can find so far. Keep it up guys!Updates on DW Air-con service after engaging them for the fifth time on 17 Dec 2019.This is my fifth servicing contract with DW Aircon and they have consistently maintained the excellent customer service and follow up. I know that i will be using them for the long term!This is my 8th servicing and the service is consistently good. Keep up the good work!
Dharma Sariwistono
06:08 23 Mar 21
Job well done!Kudos to Mr. Murthi (Technician) // Ms Rhae and Generose (CS support)
naufal jakob
03:05 23 Mar 21
Mr Udaiyar was professional in his work. he explained the problem and manage to resolve the problem. good service.
Lee Sing Lan
22:21 21 Mar 21
Excellent service by Mr Pandi. Arrived on time and gave advice on aircon maintanence.
Xiao Yu Ng
01:21 19 Mar 21
Rose was very responsive, arranged the appointment quickly. Pandi the technician was very punctual and did a good job, he cleaned up properly after servicing the aircon. Overall very good experience.
Chu ching Lee
03:52 18 Mar 21
Ms Rhae (CS Officer) has been courteous and helpful in arranging the appointment timing while Mr. Rajan (technician) was punctual on the day of maintenance and helpful with advice regarding the air-cons
WS
08:59 17 Mar 21
Ms. Rose arranged schedule and Mr. Rajan did the services. It was very good. Thank you.
Alvyn Eng
00:12 15 Mar 21
Professional communications , great service by Ms Rhea and Mr Rajan
edward simon
01:39 12 Mar 21
The worker wasMr. Udaiayr (technician) // Ms Rhae (CS officer) professional and extremely efficient. i would use them again!
Harrison Tan
01:55 11 Mar 21
Great experience overall! Reached out to set an appointment and they were very quick and helpful in their response, and helped me secure a slot quickly.Mr Rajan came over to do some routine cleaning- found him very friendly, professional, and overall did a great job without any fuss. He also gave some simple maintenance tips. Getting an invoice was also fuss free- done over email on the spot.Ms Rhae from Customer service checked up on me the next day to see if I had any issues, again demonstrating proactive customer care.Overall good value, highly professional, fuss free for me. Would definitely use them again.
SaSi Kumar
01:54 20 May 20
Great service! Staff was friendly and on time! Did not hard sell anything, just came to do what he was supposed to. We are very happy with his service! Definitely will recommend 😉
Alvin Gao
14:42 10 Aug 19
Wonderful service. My compliments to Dhanapal - the technician who provided the servicing for my air-conditioning unit. He is punctual, and very meticulous in his job. Will definitely use DW Aircon Servicing (now known as Everyday Works Pte Ltd) and request for him again if possible. Strongly recommend.
HueyTing Eng
03:05 04 Aug 19
Great service!! Quick & efficient. Chanced upon when I googled and decided to give a try to fix my aircon problem. Admin lady was quick and helpful to fix an appointment for me. Technicians arrived on the dot. Giving professional advice and proceed with servicing. All are done within an hour. Thank you so much. Will sure recommend for others 👍👍
Ahboon T Yuwen
05:50 01 Aug 19
Its the second time i hire them for aircon servicing! Very fast and prompt response! Good and efficient service from both company and Rajan! Will definitely recommend to friends and family! Thumbs up 👍🏻
Linus Tham
04:49 31 Jul 19
great service, comes as promised on time - a rare commodity for such services most times! and prompt and good in reminding for service.
Olivia Loh Ing
03:44 31 Jul 19
5 STARS! Miss Lim, who does the admin and scheduling, has managed my account wonderfully over the past year. Always friendly and polite, she's put up with my rescheduling due to work travel with efficiency and excellent customer service. This is the 4th aircon svc company I've used in Singapore and will stick with them. Best of all, no constant upselling! I'd also like to compliment serviceperson Rajes for being efficient, and knowledgeable, and helpful, even when he had to work solo! Highly recommended!
Raymond Ting
13:48 01 Jul 19
First time engaging DW to service my aircon. Will definitely recommend them to my friends and continue engaging them in my future servicing. Reasonable pricing and staff with excellent service.
Malik Bucker
04:55 25 May 19
It’s my first time engaging DW Aircon Servicing and they have been very professional from arranging of the appointment to being very punctual for the appointment as well.The technician gave good advice and I am probably going to sign up for their package.Thank you!
Sanjay M Kiru
08:59 21 May 19
I have been engaging their service for serval times now. The latest was yesterday. The technician has always been Mr. Rajan (great tech by the way)1) Always on time2) Recommendation by technician has always been on whats required and never hard selling. If i had asked for something extra they will tell me if it is not necessary.3) Great pricing4) Besides the requested service the technician always does a full check on the system and inform on things to observe or potential issues that may arise based on tell-tale signs observed during servicing.
Aim Mia Fid
12:26 11 Apr 19
This is my 2nd time engage for servicing and both had impressed me. They were punctual and their workmanship was excellent in terms of A/C technically skills and knowledge. Tech Dhanabal did explain in depth who was here on duty to service my A/C.Highly recommended and will engage them for next svcing.
Chua Chern Ping
08:01 03 Apr 19
Great job servicing as usual. Very thorough and clean up the place before leaving. Highly recommended.
Ha-arh James Koh
02:48 27 Mar 19
The aircon service arranged two days ago, and today the technician came to service with punctuality time arranged, a great technician working efficiently and detected the cause of the problems & recommendation how to do routine maintenance to keep aircon in perfect condition,... GREAT JOB...
James Loh
07:35 17 Mar 19
1. Customer service was pleasant n queries was answered. 2. Appointment made n technician came on time.3. Knowledgeable technician who gave sound advice.4. Honest technician quoted the correct price ($70/2units) when i gotten the price wrong ($75/2units). Gave him the $5 as service tips instead. 😅
Desmond S C Chua
03:45 01 Feb 19
Great customer service and following up. The technician that came to my place was Mr. Rajesh. He is very polite and efficient. Thank you Mr. Rajesh and DW Aircon for the good job done.
Malcolm Chin
08:54 26 Jan 19
Great customer service and very efficient service. Made a payment but was informed that I was eligible for a discount and hence, helped to rearrange for new discounted rates
Rosemary Su
02:36 26 Jan 19
Good service, reasonable price, company that can be trusted. Will continue to use next time.
Joel Jin Long
11:50 24 Jan 19
Highly recommendedThe customer service Alexis is prompt and professional. She replies watsapp even after 10pm to ensure that client concerns are addressed. She is proactive and will text client in the event of any delays. Mr Dhanabal is highly dedicated. While most technicians will follow through the motion and do simple wiping. He took 15 mins and clean the vents multiple times to ensure that servicing is properly done. He was polite and even wiped my basin for me to ensure that my house is in good condition after the servicing. Please give this guy a pay raise! 🙂
Sandy Nyoe
10:55 24 Jan 19
Prompt response, technicians were punctual and kept the place clean and tidy while they work. Satisfied with the work done.
Hanqing Toh
15:58 19 Jan 19
DW is truly my saviour after a horrible couple of weeks! Long story short - i originally called another company (A*ple) to do a chemical wash for my aircon, and they managed to short-circut the wiring to my aircon, spoil the connectors on my compressor and refused to answer my calls after that - all these happened in 2 weeks. The most unprofessional company-I will see how I can sue them for damages. At my wits end, i called Daylight electrician who help link me up with DW as well, and within 2 trips in 3 days, they managed to solve the wiring problem, fix the compressor, AND clean my aircon. Awesome customer service all around! Ms Lim - excellent communications, friendly, fast, humorous and positive and it was reassuring that she was always on the ball. Raju and Ramesh - very professional, competent and dedicated. On the last day, they stayed back an extra 2 hours as they kept testing my aircon to see that everything worked well. Thanks to the awesome team at DW Aircon Servicing, my aircon is working better than ever. Would highly recommend DW to everyone!
Wan Rais
16:22 31 Oct 18
Did my aircon service, first impression will always last. The 2 working men came and rectify the problem when they look at my aircon, update me briefly and proceed with their work. Perhaps their years of experience with servicing aircon makes the work goes smooth to ensure the aircon is cool and clean. With also a very reasonable pricing, will for sure engage them again for the nxt aircon servicing.. thank you Mr Dhanabal & Mr Ramadoss for your work on servicing my aircon.
Jaclyn Tan
11:53 28 Jul 18
Chanced upon DW aircon servicing while goggle searching and decided to give it a shot to address my aircon problem. Response time by their staff, Ms Lim is quick and she is extremely helpful and patient to answer all my queries. The technicians were dispatched within a few days to do trouble-shooting. The subsequent arrangement for replacing my aircon system were also done professionally and efficently. I am extremely satisfied with their service. Thank you so much.
Rosy Ahmad
11:50 17 Jul 18
We are very pleased with the service rendered. We are given clear suggestions on how to solve our AC's problem. They fixed it well the next day. Once again thank you for the quality service!
Resham Gurung
04:58 17 Jul 18
It was an awesome experience with DW. Keep up the good work and all the best ���.
Sidney Fernando
09:38 13 Jul 18
Very excellent job by ramesh and raju thank u so much and very polite too..Tnks for the wonderful service....
Rien Wijaya
04:20 06 Jul 18
Very Responsive, quick, clean, fast, super professional.. Called them and straight away the rescue team come to fix my aircon problem.. Highly recommended. Will definitely call them again.
Anthony Ang
13:23 26 Jun 18
The customer service staff were very helpful, polite and experience in her job. I am an ex customer service manager and I would rate her as Excellent Service. Keep it up!! The technician were efficient and give good advise. Thank you.�
Mylene Ng
17:18 05 May 18
EXCELLENT service! QUICK, EFFICIENT & RELIABLE👍The aircon technicians were able to detect the prob of my aircon instantly & with confidence fixed it right away. From the time I phoned DW Aircon to the time the issue was fixed, it was an amazingly short time. Not only am I a happy customer, I am thankful too. I will not hesitate to recommend DW Aircon to friends.
Adrian Goh
03:52 13 Feb 18
Amazing service! Tech was friendly and did a good job in cleaning our 2 x 1yrs old ACs restoring them to perfect working condition, with10+yrs experience under his belt, he shared tips and tricks on how to maintain the AC too. Highly recommended
Google Rating
4.9
Based on 871 reviews
DW Aircon Servicing Singapore
4.9
hakun85
03:16 15 Apr 21
Excellent service and responses by Mr. seenu + Mr Udaiyar (technician) // Ms Rose (CS officr)
CH Teo
08:31 13 Apr 21
Did a chemical overhaul on my air-conditioner.Service technicians, Mr Seenu and Mr Pandi were both knowledeable and professional and did a thorough job.The customer service officer, Ms. Rhae, was easy to communicate with and coordinated and arranged our appointments systematically.Happy with the service!
aaron
07:06 12 Apr 21
Mr Seenu, the technician was professional and very punctual, in fact he came much earlier than the arranged booking time. Ms Rhae, the customer service officer was also prompt in replying and arranging for the appointment. Overall pleased with the service and cost, will definitely use again in 3 months.
Mavis Tan
06:33 12 Apr 21
Our technician, Mr Pandi was on time and professional. He was able to provide advice and kept us in the loop/provided updates of the progress as he did the maintenance. You can also tell he is passionate about his work and it makes us feel like we are in good hands. Highly recommend! Ms Rhae, the CS support, also responds to our messages swiftly and keeps us up to date. Price of the maintenance is also very reasonable for the quality of work.
Lim Li Yen
15:34 09 Apr 21
Thank you, Rhae for being helpful when I requested for the aircon service. She is very friendly and has clear all my queries. She also helped me to note down my request for the technician. Thank you Rajan, technician, for the service and has fulfill all my request. Our aircon is in good condition after the service. They are all professional and we are happy to sign the contract with them.
Jasmine Chen
07:10 09 Apr 21
Very pleasant experience working with the team at DW. Mr. Udaiyar (Technician) has been very thorough with his cleaning and is very knowledgeable whiles and Ms. Rose (CS Support) has been very patient and supportive. It has been a few years since I have engaged their services now and I highly recommend them!
R R
05:30 09 Apr 21
Best aircon servicing company in Singapore in my personal opinion. Highly recommend. I like their payment plan flexibility and easy communication/booking. Ms. Rose, who is the customer support, is super friendly and will give reminders for the next servicing. Mr. Seenu and Rajan just serviced my aircon units the other day and did a good job.
Anand prabhu
08:51 08 Apr 21
From the start to the end, it was a highly professional job. Rhea was the CS support who had responded to my enquiry quickly and answered my questions patiently. She managed to book me a slot fast as well. The technician Murthy was an awesome worker who was punctual and did things promptly. He also provided guidance on how to maintain. Really appreciate their help and professional services...
Wong jun xiang
05:39 07 Apr 21
Great knowledge and fast work
Vernon Chen
04:54 07 Apr 21
Did aircon servicing with DW aircon, fuss free, prices were reasonable and technician Mr Pandi. was good, their customer support Rhae was quick to respond to changes and requests as well.
Ryan Tan
11:39 06 Apr 21
Ms. Mel from customer support was very efficient in answering queries and assisting with the booking of appointments. Mr. Udaiayar from technician team is very detailed in helping with the cleaning and he is also very patience in helping to explain parts of the an Aircon. Overall, I am very satisfied with the service rendered. Thank you.
Brander Na
02:17 06 Apr 21
Great customer service and experience from Mr Murthi and Ms Rose. Very responsive, communicated clearly and explained everything very well. Will definitely recommend!
Ismadi Ismail
04:14 04 Apr 21
This is my first servicing thru this Company as looking through their reviews.As I'm not able to see Mr Rajan Works but Daughter was there.According to my Daughter,he explain and Give some tips on Taking Care of the Aircon and Shares some info on so many Aircon Brand this days.Thank you for doing Great Job.
Desmond Ng
06:44 02 Apr 21
I found DW through google search and online review. They have been responsive to my needs in terms of the scheduling and the booking process is simple. DW's technicians (Mr. Seenu and Mr. Udaiyar) visited my unit on-time and have provided a good decent AC maintenance. NOw my AC is working well again.
Jue Huang
07:14 31 Mar 21
I'm really satisfied with the Aircon servicing! Ms. Rhae is kind and patient. And the technician Mr. Udaiyar is professional and explained in detail the state of the aircons.
Kenneth Toh
10:27 30 Mar 21
Engaged DW Aircon Servicing for routine servicing for my home AC units. Prior to making the appointment, I was served by Ms Generose who helped provide all the information on the available packages and addressed my queries in a prompt and professional manner, and also advised me on suitable slots for the appointment. On the actual day, Mr Murthi came by punctually to service the aircon units. He was courteous and professional in his communication, and took all efforts to ensure that the debris from the servicing did not dirty my floor or furniture. Recommended if you are looking for a reliable company to service your aircon units with.
Nuno Santos
06:13 30 Mar 21
Excellent service. I have used them every quarter, and I am always met with a very professional manner and advice in how to maintain my aircon unit.I will be moving apartments soon and I'll definitely be using them again in my new home :)Special thanks to Mr. Rajan and Ms. Rose
Nagarajan Arumugam
08:47 29 Mar 21
Mr.Pandi , the Technician did a wonderful job. Thanks for it.
Tib
04:55 28 Mar 21
Great service.Thank you to Mr Rajan and Ms. Mel !
Theo Lau
10:36 27 Mar 21
The aircon technician was incredibly skilled, friendly, and efficient in doing the needed repairs for my unit. For that, I definitely will recommend their services.
Jeeva V
08:40 27 Mar 21
Customer friendly technician and on time support from enquiry to sending technician to home. Good work by Mr. seenu and Ms Melody
Desmond Chong
05:04 27 Mar 21
Mr Rajan (Technician) and Ms Rose(Customer Service) was both prompt in handling enquiry. Servicing was done on time and smoothly. Mr Rajan is also free to share his knowledge and gave suggestions on future services.
J. Khoo
04:32 27 Mar 21
AC gas top up . Technician was very neat and good knowledge of ac service. .Though he has lots of jobs ahead, he completed job very well. Will contact for future servicing. Ground personal were good too eg. Keep me informed and up to date. Thank you, DW company. Cheers!!
Glen Chin
16:46 25 Mar 21
I found DW through Google search and online review.The booking process is detailed and a little time-consuming, but understand it is a process to understand better what needs to be done. Overall, the booking process is good as setting expectations right.The guy came alone, solo, he is friendly, and the service is great and best. To add-on, the question I asked about the aircon-related matter, he spent time assessing, checking, and explaining to me one-by-one logically.
Isaac Pwi Chang Fu
10:04 23 Mar 21
Overall very satisfied. Priced slightly higher than what i'm comfortable, could've done a slightly better job covering things up to keep furniture cleaner.
Roy Goh
07:28 23 Mar 21
Update 23 March 2021I normally do not write follow up reviews but the great work by DW Aircon deserved my time to write this review.Today, Mr Udaiyar and Mr Seenu came to perform regular servicing and chemical wash for my 2 air con units. I expected some mess but Udaiyar and Seena not only maintained the cleaniness but they also ensured that minimum dust is generated.Throughout the chemical wash, i could see that they are careful and detailed. They brought me thru the process and made sure i was updated constantly.Have been using them for the last 2 years and although it is not uncommon for good companies to fade due to complacent, DW Aircon just gets better and better.Thank you Udaiyar and Seenu!==========================This is a review of my experience with DW Aircon.I was assisted by a Ms Lim and she is very helpful and polite. She ensured that all my queations are answered and provided all relevant details in a easy to understand manner.Mr Raju and Mr Ramesh attended to me and they did such a wonderful job in cleaning one of my aircon unit that i signed a quarterly servicing package with them on the spot.Summary of my experience with DW1) They are honest and transparent with the cost. All items are clearly explained and in addition, Ms Lim is very patient.2) Ms Lim gave me updates (with video) so i know what is happening.3) Mr Raju and Mr Ramesh recommended only what i need to do and they are very genuine.I wish i have found DW Aircon much earlier. The customer service def deserved a 5 stars rating!Updates on my second servicing on 20 Dec 2018I received a gentle reminder that my next air con servicing is due and as usual, they are very customer service oriented. Scheduled me on 20 dec and the job was well executed. 👍On the following day, i received another message asking me on whether i am satisfied with the job. Of course i gave my thumbs up and they are the BEST air con folks that i can find so far. Keep it up guys!Updates on DW Air-con service after engaging them for the fifth time on 17 Dec 2019.This is my fifth servicing contract with DW Aircon and they have consistently maintained the excellent customer service and follow up. I know that i will be using them for the long term!This is my 8th servicing and the service is consistently good. Keep up the good work!
Dharma Sariwistono
06:08 23 Mar 21
Job well done!Kudos to Mr. Murthi (Technician) // Ms Rhae and Generose (CS support)
naufal jakob
03:05 23 Mar 21
Mr Udaiyar was professional in his work. he explained the problem and manage to resolve the problem. good service.
Lee Sing Lan
22:21 21 Mar 21
Excellent service by Mr Pandi. Arrived on time and gave advice on aircon maintanence.
Xiao Yu Ng
01:21 19 Mar 21
Rose was very responsive, arranged the appointment quickly. Pandi the technician was very punctual and did a good job, he cleaned up properly after servicing the aircon. Overall very good experience.
Chu ching Lee
03:52 18 Mar 21
Ms Rhae (CS Officer) has been courteous and helpful in arranging the appointment timing while Mr. Rajan (technician) was punctual on the day of maintenance and helpful with advice regarding the air-cons
WS
08:59 17 Mar 21
Ms. Rose arranged schedule and Mr. Rajan did the services. It was very good. Thank you.
Alvyn Eng
00:12 15 Mar 21
Professional communications , great service by Ms Rhea and Mr Rajan
edward simon
01:39 12 Mar 21
The worker wasMr. Udaiayr (technician) // Ms Rhae (CS officer) professional and extremely efficient. i would use them again!
Harrison Tan
01:55 11 Mar 21
Great experience overall! Reached out to set an appointment and they were very quick and helpful in their response, and helped me secure a slot quickly.Mr Rajan came over to do some routine cleaning- found him very friendly, professional, and overall did a great job without any fuss. He also gave some simple maintenance tips. Getting an invoice was also fuss free- done over email on the spot.Ms Rhae from Customer service checked up on me the next day to see if I had any issues, again demonstrating proactive customer care.Overall good value, highly professional, fuss free for me. Would definitely use them again.
Facebook Rating
4.9
Based on 38 reviews
DW Aircon Servicing Singapore
4.9
SaSi Kumar
01:54 20 May 20
Great service! Staff was friendly and on time! Did not hard sell anything, just came to do what he was supposed to. We are very happy with his service! Definitely will recommend 😉
Alvin Gao
14:42 10 Aug 19
Wonderful service. My compliments to Dhanapal - the technician who provided the servicing for my air-conditioning unit. He is punctual, and very meticulous in his job. Will definitely use DW Aircon Servicing (now known as Everyday Works Pte Ltd) and request for him again if possible. Strongly recommend.
HueyTing Eng
03:05 04 Aug 19
Great service!! Quick & efficient. Chanced upon when I googled and decided to give a try to fix my aircon problem. Admin lady was quick and helpful to fix an appointment for me. Technicians arrived on the dot. Giving professional advice and proceed with servicing. All are done within an hour. Thank you so much. Will sure recommend for others 👍👍
Ahboon T Yuwen
05:50 01 Aug 19
Its the second time i hire them for aircon servicing! Very fast and prompt response! Good and efficient service from both company and Rajan! Will definitely recommend to friends and family! Thumbs up 👍🏻
Linus Tham
04:49 31 Jul 19
great service, comes as promised on time - a rare commodity for such services most times! and prompt and good in reminding for service.
Olivia Loh Ing
03:44 31 Jul 19
5 STARS! Miss Lim, who does the admin and scheduling, has managed my account wonderfully over the past year. Always friendly and polite, she's put up with my rescheduling due to work travel with efficiency and excellent customer service. This is the 4th aircon svc company I've used in Singapore and will stick with them. Best of all, no constant upselling! I'd also like to compliment serviceperson Rajes for being efficient, and knowledgeable, and helpful, even when he had to work solo! Highly recommended!
Raymond Ting
13:48 01 Jul 19
First time engaging DW to service my aircon. Will definitely recommend them to my friends and continue engaging them in my future servicing. Reasonable pricing and staff with excellent service.
Malik Bucker
04:55 25 May 19
It’s my first time engaging DW Aircon Servicing and they have been very professional from arranging of the appointment to being very punctual for the appointment as well.The technician gave good advice and I am probably going to sign up for their package.Thank you!
Sanjay M Kiru
08:59 21 May 19
I have been engaging their service for serval times now. The latest was yesterday. The technician has always been Mr. Rajan (great tech by the way)1) Always on time2) Recommendation by technician has always been on whats required and never hard selling. If i had asked for something extra they will tell me if it is not necessary.3) Great pricing4) Besides the requested service the technician always does a full check on the system and inform on things to observe or potential issues that may arise based on tell-tale signs observed during servicing.
Aim Mia Fid
12:26 11 Apr 19
This is my 2nd time engage for servicing and both had impressed me. They were punctual and their workmanship was excellent in terms of A/C technically skills and knowledge. Tech Dhanabal did explain in depth who was here on duty to service my A/C.Highly recommended and will engage them for next svcing.
Chua Chern Ping
08:01 03 Apr 19
Great job servicing as usual. Very thorough and clean up the place before leaving. Highly recommended.
Ha-arh James Koh
02:48 27 Mar 19
The aircon service arranged two days ago, and today the technician came to service with punctuality time arranged, a great technician working efficiently and detected the cause of the problems & recommendation how to do routine maintenance to keep aircon in perfect condition,... GREAT JOB...
James Loh
07:35 17 Mar 19
1. Customer service was pleasant n queries was answered. 2. Appointment made n technician came on time.3. Knowledgeable technician who gave sound advice.4. Honest technician quoted the correct price ($70/2units) when i gotten the price wrong ($75/2units). Gave him the $5 as service tips instead. 😅
Desmond S C Chua
03:45 01 Feb 19
Great customer service and following up. The technician that came to my place was Mr. Rajesh. He is very polite and efficient. Thank you Mr. Rajesh and DW Aircon for the good job done.
Malcolm Chin
08:54 26 Jan 19
Great customer service and very efficient service. Made a payment but was informed that I was eligible for a discount and hence, helped to rearrange for new discounted rates
Rosemary Su
02:36 26 Jan 19
Good service, reasonable price, company that can be trusted. Will continue to use next time.
Joel Jin Long
11:50 24 Jan 19
Highly recommendedThe customer service Alexis is prompt and professional. She replies watsapp even after 10pm to ensure that client concerns are addressed. She is proactive and will text client in the event of any delays. Mr Dhanabal is highly dedicated. While most technicians will follow through the motion and do simple wiping. He took 15 mins and clean the vents multiple times to ensure that servicing is properly done. He was polite and even wiped my basin for me to ensure that my house is in good condition after the servicing. Please give this guy a pay raise! 🙂
Sandy Nyoe
10:55 24 Jan 19
Prompt response, technicians were punctual and kept the place clean and tidy while they work. Satisfied with the work done.
Hanqing Toh
15:58 19 Jan 19
DW is truly my saviour after a horrible couple of weeks! Long story short - i originally called another company (A*ple) to do a chemical wash for my aircon, and they managed to short-circut the wiring to my aircon, spoil the connectors on my compressor and refused to answer my calls after that - all these happened in 2 weeks. The most unprofessional company-I will see how I can sue them for damages. At my wits end, i called Daylight electrician who help link me up with DW as well, and within 2 trips in 3 days, they managed to solve the wiring problem, fix the compressor, AND clean my aircon. Awesome customer service all around! Ms Lim - excellent communications, friendly, fast, humorous and positive and it was reassuring that she was always on the ball. Raju and Ramesh - very professional, competent and dedicated. On the last day, they stayed back an extra 2 hours as they kept testing my aircon to see that everything worked well. Thanks to the awesome team at DW Aircon Servicing, my aircon is working better than ever. Would highly recommend DW to everyone!
Wan Rais
16:22 31 Oct 18
Did my aircon service, first impression will always last. The 2 working men came and rectify the problem when they look at my aircon, update me briefly and proceed with their work. Perhaps their years of experience with servicing aircon makes the work goes smooth to ensure the aircon is cool and clean. With also a very reasonable pricing, will for sure engage them again for the nxt aircon servicing.. thank you Mr Dhanabal & Mr Ramadoss for your work on servicing my aircon.
Jaclyn Tan
11:53 28 Jul 18
Chanced upon DW aircon servicing while goggle searching and decided to give it a shot to address my aircon problem. Response time by their staff, Ms Lim is quick and she is extremely helpful and patient to answer all my queries. The technicians were dispatched within a few days to do trouble-shooting. The subsequent arrangement for replacing my aircon system were also done professionally and efficently. I am extremely satisfied with their service. Thank you so much.
Rosy Ahmad
11:50 17 Jul 18
We are very pleased with the service rendered. We are given clear suggestions on how to solve our AC's problem. They fixed it well the next day. Once again thank you for the quality service!
Resham Gurung
04:58 17 Jul 18
It was an awesome experience with DW. Keep up the good work and all the best ���.
Sidney Fernando
09:38 13 Jul 18
Very excellent job by ramesh and raju thank u so much and very polite too..Tnks for the wonderful service....
Rien Wijaya
04:20 06 Jul 18
Very Responsive, quick, clean, fast, super professional.. Called them and straight away the rescue team come to fix my aircon problem.. Highly recommended. Will definitely call them again.
Anthony Ang
13:23 26 Jun 18
The customer service staff were very helpful, polite and experience in her job. I am an ex customer service manager and I would rate her as Excellent Service. Keep it up!! The technician were efficient and give good advise. Thank you.�
Mylene Ng
17:18 05 May 18
EXCELLENT service! QUICK, EFFICIENT & RELIABLE👍The aircon technicians were able to detect the prob of my aircon instantly & with confidence fixed it right away. From the time I phoned DW Aircon to the time the issue was fixed, it was an amazingly short time. Not only am I a happy customer, I am thankful too. I will not hesitate to recommend DW Aircon to friends.
Adrian Goh
03:52 13 Feb 18
Amazing service! Tech was friendly and did a good job in cleaning our 2 x 1yrs old ACs restoring them to perfect working condition, with10+yrs experience under his belt, he shared tips and tricks on how to maintain the AC too. Highly recommended
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DW Aircon Servicing Singapore : Contact Info
Address
Our Office Location:
1090 Lower Delta Road #03-07B Singapore 169201
Operating Hours
Monday - Sunday
9AM - 9PM