Contact Info
Contact DW Aircon
DW Aircon Servicing Singapore offers complete aircon services including reliable aircon servicing, aircon repair, aircon installation, aircon chemical wash, aircon cleaning and aircon gas top up. We focus on aircon servicing and offer aircon promotion with competitive and cheap aircon servicing prices. We also offer aircon maintenance and servicing contracts.
Address
Our Office Location:
1090 Lower Delta Road #03-07B Singapore 169201
Customer Reviews From Google
Quah Hui Li
05:54 20 May 19
Have used their services for a few times. They have seamless booking of slots with excellent customer service. Their men are polite and efficient too. Highly recommended to engage their services.read more
Andrew N
05:42 12 May 19
1st engaging DW for Aircon service. Rate 5 stars for both technician and office lady "co-ordinator" for doing a wonderful job. Thank you both and keep up the good work!!!read more
Daniel Osborne
10:14 21 Apr 19
Extremely professional and offered great advice. Clearly not just after quick $$ but building a business. I have used them 3 times now including a chemical clean and each time they have always been friendly and incredibly helpful and they asked I get a second opinion before the chemical clean, which to me showed they are in the business of building a relationship. Will use them again happily.read more
Annie Tan
04:58 08 Apr 19
This is the second time I looked for DW for air con servicing. Both experiences with them were good. Service guys did a good job as he detail cleaned the unit and provided me good advice on how to maintain my air con unit .read more
Abdullah Anis Hara
06:37 05 Apr 19
Excellent service from customer service agent Alexis, and technician Mr Rajan. Both were very patient and obliged my request for next day servicing. Did general cleaning for 4 units Fujitsu a/c. All blowing cool air now. Prices are competitive too. Recommendedread more
Ben Frost
00:55 02 Apr 19
Had been quite fed up with other service agencies for the last few years. I engaged DW based on the positive reviews that I read on Google, and have been using them for the last 6 months. The consistently strong reviews are accurate and support the experience that I had. Communication is next level. Appointments and follow ups are all completed over whatsapp. Response time is quick and friendly. Technicians are prompt, clean and professional. They're transparent in the work that they do and I don't feel like I'm paying for any unnecessary servicing. Highly recommend and would happily refer. Thank you!read more
Jackie Lee
09:27 01 Apr 19
The technician is punctual and thorough in his cleaning. Will definitely consider continue using them for my quarterly cleaning and maintenance. We cleaned 4 cassettes and 3 split units. Customer service is responsive and excellent in their engagement as well.read more
CHAN SP
09:15 27 Mar 19
Found shop on Google. Commendable customer service. Use WhatsApp to communicate with clients. Kept to scheduled time. Technicians are responsible. Make effort not to dirty the place and clean up after servicing. They don't pressurise you to buy their packages or do other servicing.read more
ivy chin
11:48 26 Mar 19
Great service!! I have no clue on why my aircon leak water hence went online to find solutions. I'm happy that I found DW Aircon Service. They advised right from the start and don't do hard selling.Thank you so much for your great work. Will surely come again for your service. Great value for money.read more
hnw
02:38 25 Mar 19
Highly recommended. Rajesh came on time, carried equipment up the stairs cause there was no lift. Efficient and reliable service. Plus, very fast response time when you whatsapp to make appointments. Thank you!read more
Steve Tham
02:57 10 Mar 19
Aircon cleaning was very thorough. Price is reasonable. Ms Lim is always very helpful to try and arrange Saturday appointments. Thanks!read more
Rizuan Lim
01:35 06 Mar 19
Wrote in for an appointment in the morning. Replied within 2 hours. And managed to arrange for servicing that very evening. Ramesh was meticulous in his work and explained what he needed to do and advised on what needs to be done to keep the aircon in good condition. Slept in cool cool air last night. Two thumbs up!read more
Lew Kok Peng
04:46 24 Feb 19
Thank you for the efficient service. The technician was very effective and installed the air conditioner on time. I would continue using DW Aircon and will recommend to others.read more
Maria Antipina
03:48 22 Feb 19
Yesterday was my first appointment with DW Aircon Servicing for a standard cleaning. Everything was done very efficient and exactly in the booked time slot. I am highly satisfied with the service!read more
Gideon Teo
08:47 15 Feb 19
Affordable and prompt service! Got back to my enquiry within a few hours and scheduled me in for aircon servicing the next day. Technician was on time, polite and clean. No pushy sales talk, just got the job done nicely and quickly.read more
Whaih Tay
10:20 11 Feb 19
The opaqueness of pricing for such services has always been a sore thumb in this industry, often resulting in consumer fearing of paying exorbitant prices. DW Servicing addresses this issue by being forthcoming and transparent on its own pricing. For me, they have gone beyond just a servicing a company; they are my trustworthy partner.read more
linda chua
01:12 29 Jan 19
Seek help from DW because one of my rooms air con leaked. Mr Dhanabal came even before the appointment time and did a great job. The area was kept cleaned and neat after the job was done. Thanks DW !read more
Titus Lau
07:25 24 Dec 18
DW Aircon came for routine cleaning / servicing and I had one unit can't be turned on. Embedded wiring had issue and needed new wiring. They came back after inspection and planning with all necessary tools. They re-wired nicely and AC is now fixed. Their charges are one of the lowest. Very responsive call center. Lovely staff at call center and professional technicians. The most important for me is TRUST. I can trust them that they are always there and will get it fixed (no extra cost or quibbles). Work done Dec 2018.read more
Mal Laws
05:00 20 Dec 18
Saw the review online and decided to use this company to service the Aircon units in my apartment.My contact there Alexis, was quick to give me a quote for both an individual service and the quarterly deal and was extremely helpful when I had to rearrange the first appointment.The Technicians arrived on time , were polite and efficient and were done within the time specified.Since the service I have noticed an increase in the performance for my units and subsequently have signed up for the quarterly deal.Great work and service , highly recommend.read more
Angela Toh
14:18 16 Dec 18
Very personal service & great technicians. Ms Lim was very prompt in fixing the appointment date and timing to suit your schedule. The two technicians was very professional and knowledgable. They were able to evaluate the problem with my air con and recommend very useful and practical solution. Their service was inexpensive for the service and worth received. 🙂read more
Babu Paul
11:31 16 Dec 18
Great response and greater customer engagement.They provided the quote in no time and also gives you the flexibility of quarterly payment with no strings attached.The service quality is also very good. The technicians came dot on time and did a wonderful job well in time.They are also very competitive in price. Greatly recommended for aircon service.read more
Allan Portilla
09:44 14 Dec 18
The customer service is very helpful easy to talk too and gives you the quotation before they do the service. They also give recommendation before they do the work which is very helpful to the customer. The service technicians are punctual and doesn't do shortcuts during the work. They deserve the 5 star.read more
Iny Chaudhary
13:03 08 Dec 18
What a wonderful service this company provides. My AC stopped cooling on weekend and I found DW on Google search. I called them late in evening and within very short time they fixed my AC. First time I found a reliable and professional AC servicing company.Thank you very much Ms Lim, you provides 7 star customer service.read more
Tan Zhi Cong
04:07 25 Nov 18
DW Aircon technicians Mr Raju and Mr Ramesh did a great job! They were really friendly and took time to explain to us the problem. Will definitely engage them in the future as well!read more
Benjamin Gauss
09:52 19 Nov 18
Highly punctual and reliable service. Appointments can easily be made through WhatsApp and the team follows up proactively when it's time for the next service. Already booked an annual package for quarterly servicing and will definitely extend.read more
Shireen Ho
15:06 14 Nov 18
Good experience, fast response. Workers are proactive and thorough in providing services. Efficient workers with high quality.read more
Chye Sun Ong
13:17 06 Nov 18
Fantastic service from the air con trechnicians; they were competent ans provide prompt service. Ms Lim who coordinated the servicing on my behalf was very helpful with follow up. Thumbs up 👍. Will definitely recommend the company to friends and colleagues. Kudos to the team!read more
Maurice Heng
09:46 16 Oct 18
Excellent job done. Very professional and great working attitude. They helped to clean up the place after job as well. Highly recommendedread more
Dylan Lau
01:16 10 Oct 18
The team had been absolutely awesome. Customer service is wonderful. Thumbs up for Ms Lim who had been really super friendly, super helpful and super efficient. Thank you for making things happen even though on a very very short notice and squeezing a time slot out for me. On top of that, a big thank you to the technical team who were ready to skip dinner to help me get the job done. Really appreciate it. The team was punctual and job was completed without hassle. Highly recommended!!read more
Samuel Ong
03:56 09 Oct 18
The best in singapore for sure. the customer service was extremely responsive they were detailed in explaining the charges and more importantly they seemed genuinely interested to fix the problem asap. The work was also not outsourced and done by their own team. Charges were very very reasonable and more imptly they helped to clean up after they were done. Definitely my preferred provider moving forward!read more
Tianyu Z
07:15 04 Oct 18
Efficient and reliable service. I had a chemical overhaul done to my unit and it was fast and hassle free. The maintenance crew finished the 2 hour job in one hour, and cleaned my bathroom after washing the unit there.read more
Nixon Loh
08:41 02 Oct 18
Aircon problems on the weekend. DW was quick to respond and reliable. Knowledgeable technicians especially Raju. Very systematic in identifying problem. Got parts on Monday and resolved on a Tuesday. Will definitely use them again. Ms Lim is really friendly and helpful on the phone too. Keep up the good work.read more
TheWye
03:38 25 Sep 18
Ms Lim has been friendly, informative and very helpful throughout the entire process. The work was also done punctually, quick and tidy. There's also a 1 month warranty after that gives me a peace of mind. Recommended!read more
Lee Francis
08:21 19 Sep 18
Good service and fast response from their staff Ms Lim. She provides fast quotation and responded to all my queries. Finally I bought a 3in1 Mitsubishi. The installation was done professionally and tested in good order before the technician left. Will strongly recommend to my friend.. 👍👍👍read more
DAVID LKC
17:13 15 Sep 18
I had my aircon servicing done by DW aircon Servicing. I must say its very good and efficient experience from the booking onwards. My mom is also usually very selective about servicing agents as she had lots of bad experiences. However, after reading the review, I gave this company a try. True to the reviews I read, they are very professional and patient in accessing the problem and rectified everything within half an hour. Imagine you had a problem with your air con and these guys got everything done up in half an hour. Best of all, they didn't leave a trail of mess in the owner's house and the prices they charge is very reasonable.Cut it short, I would definitely recommend them to anyone that ask me who the best there is in the market today. Thanks for solving my problem.read more
Steven Sinatra
02:17 12 Sep 18
This is my first time using DW aircon service. For the price it is very affordable. What i like the most is their fast response and flexibility. They will try to suit our prefered time. After-service is also amazing. 100% recommended !read more
Adinda Dyah Paramitha
09:31 10 Sep 18
Would really recommend using their services as they were very fast in replying and the technician come less than an hour after I called. They did the job very thorough. Good service!read more
grace liow
11:46 06 Sep 18
I did servicing for all 5 units. Very well done and professional. After that the team did chemical overhaul for 3 units due to the odour. The 2 patient technicians did their work well and they were very focused in their work. Courteous and friendly. They tried to keep the place clean too. Really appreciate that. Thank you!read more
Doris Siau Chee Wong
04:41 04 Sep 18
We are happy with the aircon services by DW Aircon Servicing. Technicians arrived on time and did a fine job! Communication with customer service via WhatsApp has been a bliss. They are helpful and efficient!read more
Shamrez Dandawalla
05:35 02 Sep 18
Called few places to have my casement window Aircon checked up as it was not cooling. But only DW aircon agreed to come down to take a look. The technician, Rajan, arrived on time. He was knowledgeable and replaced the capicitor which was faulty. Thanks for the prompt service will use DW Aircon again. Highly recommend it.read more
Chin Pg
03:18 24 Aug 18
The stuff is friendly, service is good and the price that they quoted for me is reasonable. Aircon condition is good after they fixed it. I would recommend to my friends if they need.read more
Steven Chan
13:28 08 Aug 18
Today they did a good job. They cleaned the ac till it's very clean. the ac is working fine now and cold .They worked hard .👍read more
ANUP NAIR
02:42 02 Aug 18
Great service. Very prompt in arriving at location. Professionally done. Courteous attitude of technician. Great office service with a pleasant lady attending. Fully satisfied 👍👍👍read more
royston fang
13:11 27 Jul 18
Very professional team. Price is reasonable as well. Just a little setback on timing to meet after confirmation, but understanding it was vehicular issue hence they wasn't much delay. Thanks!read more
fatalterrain78
08:34 23 Jul 18
Efficient and friendly service staff. Came early for the appointment and detailed what needed to be fixed before proceeding with the repair. Will highly recommended their services. Keep up the good work.read more
Sean Teo
14:35 20 Jul 18
Excellent service and response. Called at 4pm. Technicians showed up less than an hour from the call. After initial diagnosis, went out of their way to collect spare parts from supplier at 6pm on a Friday. Came back to fix it despite initially given a nx day appointment as they were concerned for my baby. Very happy with the service. Highly recommended!read more
tang wah chan
03:33 15 Jul 18
Very professional company, came to do normal servicing, did couple of tests to ensure that 1) water not leaking, 2) air con in good condition. Would strongly recommend to anyone looking for similar services.read more
ajith kumar alagu
09:19 11 Jul 18
Approached them for the first time to fix blinking timer on my aircon. Their technician came 10 mins before scheduled time & fixed the thing within 10 mins after troubleshooting. Even I asked them to do servicing. He took his time to wash filter & fix others. That's why they're specialist & reviews for them are so good. Standard price & their works are very professional. Highly recommended!read more
Shannon Ong Hooi Phen
04:55 11 Jul 18
fast and crisp service. the technicians seems happy and well managed by the company. always happy to support good SME!
Wilson Low
14:04 04 Jul 18
First time contacting them for a leaking air-conditioner unit. Dropped them a msg through their site and immediately got a whatsapp the next morning. Their technician team assessed the issue and got it fixed in approximately an hour.read more
Lu Yuan Hsu
09:53 25 Jun 18
Yes, It's great experience. DW Technicians came on time and were efficient. All service was good as well.The technician was experienced, professional, knowing exactly what was wrong with the air-con. Very happy it's fixed now.(Leo at Punggol)read more
Tudor Marian
02:11 22 Jun 18
Fast, reliable service. Very accommodating and great customer service. Highly recommend.
Ryu Hi
05:27 19 Jun 18
It was our first time contacting them for servicing, but they left a great first impression and are trustworthy. Their team were very knowledgeable and honest, even given us some tips on how to maintain the aircon. I'll definitely be contacting them again in the future, and would recommend to others too. Thanks!read more
courtesance courtesance
21:37 04 Jun 18
We engaged DW for a regular servicing for our airconditioners, 1 of the unit is down and required a sensor replacement. The technician sent to our place was diligent and managed to diagnose the issue during the initial visit. We arranged for the team to return yesterday to replace the sensor for the failed unit. The technician stood outside on a 4th storey tiny aircon ledge replacing the sensor for almost an hour under the scorching sun of 34 degrees. Kudos to his professionalism, it is no easy feat. Granted we paid for their service but we felt it was worth every penny. DW aircon, you got yourself a returning customer. Keep up the good work.read more
Duong Luu
13:47 08 May 18
Great experience. Technicians came on time and were efficient. Back-end service was good as well; operator was responsive and accomodating in setting appointment time. They also reached out to check how the repairs went, which i appreciate. Keep up the good work!read more
Vijayan Rajeshkumar
09:00 11 Apr 18
Excellent service!! Very fast response as my hall aircon was down due to fan motor. They replaced it after ordering within a few days.The technician was polite and also very patient to answer all my questions.Will engage them again if I need to.read more
WeiJin Neo
16:54 01 Apr 18
Fantastic experience. Technicians are polite, efficient and knowledgeable. My air conditioning needed coolant replacement and I was recommended DW by a mutual friend who raved about the service. Turns out it was a good recommendation. The techs were spot on in fixing the problem and my air conditioning was up and running within the half hour. Really couldn't ask for more, would definitely recommend to anyone.read more
Swee Leong
11:52 03 Mar 18
Fast and efficient aircon repair service for my 6 year old aircon system. Technician was experienced and hardworking. Will do aircon servicing with them in future. Well done!read more
xin li
13:46 19 Feb 18
Much appreciated that they accommodated my appointment request on short notice in time before Chinese New Year! The technician was experienced, professional, knowing exactly what was wrong with the air-con. Happy that it's fixed now, will look for them again next time:)read more
adrian goh
04:18 13 Feb 18
Amazing service! Rajan was friendly and did a good job in cleaning our 2 x 1yrs old ACs restoring them to perfect working condition, with10+yrs experience under his belt, he shared tips and tricks on how to maintain the AC too. Highly recommendedread more
Jian Yong Ho
14:07 04 Feb 18
The technician was punctual, polite and skillful. I feel that the job was very well done and efficient. Will definitely recommend their service to others 🙂read more
Gabriel Boey
13:49 31 Jan 18
Had to do my quarterly air-con servicing and while searching for air-con servicing, i chance upon this company website. Website was neat and easy to navigate around. As the pricing was easily available on the website and competitive it save me the hassle to get quotation from other company. I contacted them tried to arrange for the servicing within my preferred time. Technicians arrive on time and was very courteous. They service my air con quickly and skillfully without any hiccups. With the high level of efficiency and customer service, i decided to sign on a quarterly with them. Thank you for the air con services!read more
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Customer Reviews From Facebook
Malik Bucker
2019-05-25T04:55:19+0000
It’s my first time engaging DW Aircon Servicing and they have been very professional from arranging of the appointment to being very punctual for the appointment as well.The technician gave good advice and I am probably going to sign up for their package.Thank you!read more
Sanjay M Kiru
2019-05-21T08:59:15+0000
I have been engaging their service for serval times now. The latest was yesterday. The technician has always been Mr. Rajan (great tech by the way)1) Always on time2) Recommendation by technician has always been on whats required and never hard selling. If i had asked for something extra they will tell me if it is not necessary.3) Great pricing4) Besides the requested service the technician always does a full check on the system and inform on things to observe or potential issues that may arise based on tell-tale signs observed during servicing.read more
Vincent van Varik
2019-05-01T03:08:53+0000
I recommend DW Aircon, very professional and good service. Fast support and they did a very good job.
Imran Mia Fid
2019-04-11T12:26:04+0000
This is my 2nd time engage for servicing and both had impressed me. They were punctual and their workmanship was excellent in terms of A/C technically skills and knowledge. Tech Dhanabal did explain in depth who was here on duty to service my A/C.Highly recommended and will engage them for next svcing.read more
Chua Chern Ping
2019-04-03T08:01:58+0000
Great job servicing as usual. Very thorough and clean up the place before leaving. Highly recommended.
Ha-arh James Koh
2019-03-27T02:48:07+0000
The aircon service arranged two days ago, and today the technician came to service with punctuality time arranged, a great technician working efficiently and detected the cause of the problems & recommendation how to do routine maintenance to keep aircon in perfect condition,... GREAT JOB...read more
James Loh
2019-03-17T07:35:31+0000
1. Customer service was pleasant n queries was answered. 2. Appointment made n technician came on time.3. Knowledgeable technician who gave sound advice.4. Honest technician quoted the correct price ($70/2units) when i gotten the price wrong ($75/2units). Gave him the $5 as service tips instead. 😅read more
Ina Azmi
2019-02-11T06:29:06+0000
very good workmanship n assist wif all the servicing..Mr Dhanabal n Mr Ramesh are very professional in updateting us about our aircon problem..They even make sure that the aircon works well after the servicing..I will definitely recommend DW Aircon Servicing to my friends n relative...read more
Desmond S C Chua
2019-02-01T03:45:49+0000
Great customer service and following up. The technician that came to my place was Mr. Rajesh. He is very polite and efficient. Thank you Mr. Rajesh and DW Aircon for the good job done.read more
Malcolm Chin
2019-01-26T08:54:19+0000
Great customer service and very efficient service. Made a payment but was informed that I was eligible for a discount and hence, helped to rearrange for new discounted ratesread more
Rosemary Su
2019-01-26T02:36:39+0000
Good service, reasonable price, company that can be trusted. Will continue to use next time.
Joel Jin Long
2019-01-24T11:50:14+0000
Highly recommendedThe customer service Alexis is prompt and professional. She replies watsapp even after 10pm to ensure that client concerns are addressed. She is proactive and will text client in the event of any delays. Mr Dhanabal is highly dedicated. While most technicians will follow through the motion and do simple wiping. He took 15 mins and clean the vents multiple times to ensure that servicing is properly done. He was polite and even wiped my basin for me to ensure that my house is in good condition after the servicing. Please give this guy a pay raise! 🙂read more
Sandy Nyoe
2019-01-24T10:55:28+0000
Prompt response, technicians were punctual and kept the place clean and tidy while they work. Satisfied with the work done.read more
Hanqing Toh
2019-01-19T15:58:53+0000
DW is truly my saviour after a horrible couple of weeks! Long story short - i originally called another company (A*ple) to do a chemical wash for my aircon, and they managed to short-circut the wiring to my aircon, spoil the connectors on my compressor and refused to answer my calls after that - all these happened in 2 weeks. The most unprofessional company-I will see how I can sue them for damages. At my wits end, i called Daylight electrician who help link me up with DW as well, and within 2 trips in 3 days, they managed to solve the wiring problem, fix the compressor, AND clean my aircon. Awesome customer service all around! Ms Lim - excellent communications, friendly, fast, humorous and positive and it was reassuring that she was always on the ball. Raju and Ramesh - very professional, competent and dedicated. On the last day, they stayed back an extra 2 hours as they kept testing my aircon to see that everything worked well. Thanks to the awesome team at DW Aircon Servicing, my aircon is working better than ever. Would highly recommend DW to everyone!read more
Wan Rais
2018-10-31T16:22:12+0000
Did my aircon service, first impression will always last. The 2 working men came and rectify the problem when they look at my aircon, update me briefly and proceed with their work. Perhaps their years of experience with servicing aircon makes the work goes smooth to ensure the aircon is cool and clean. With also a very reasonable pricing, will for sure engage them again for the nxt aircon servicing.. thank you Mr Dhanabal & Mr Ramadoss for your work on servicing my aircon.read more
Jaclyn Tan
2018-07-28T11:53:14+0000
Chanced upon DW aircon servicing while goggle searching and decided to give it a shot to address my aircon problem. Response time by their staff, Ms Lim is quick and she is extremely helpful and patient to answer all my queries. The technicians were dispatched within a few days to do trouble-shooting. The subsequent arrangement for replacing my aircon system were also done professionally and efficently. I am extremely satisfied with their service. Thank you so much.read more
Rosy Ahmad
2018-07-17T11:50:50+0000
We are very pleased with the service rendered. We are given clear suggestions on how to solve our AC's problem. They fixed it well the next day. Once again thank you for the quality service!read more
Resham Gurung
2018-07-17T04:58:41+0000
It was an awesome experience with DW. Keep up the good work and all the best ���.
Sidney Fernando
2018-07-13T09:38:41+0000
Very excellent job by ramesh and raju thank u so much and very polite too..Tnks for the wonderful service....
Rien Wijaya
2018-07-06T04:20:32+0000
Very Responsive, quick, clean, fast, super professional.. Called them and straight away the rescue team come to fix my aircon problem.. Highly recommended. Will definitely call them again.read more
Anthony Ang
2018-06-26T13:23:41+0000
The customer service staff were very helpful, polite and experience in her job. I am an ex customer service manager and I would rate her as Excellent Service. Keep it up!! The technician were efficient and give good advise. Thank you.�read more
Mylene Ng
2018-05-05T17:18:49+0000
EXCELLENT service! QUICK, EFFICIENT & RELIABLE👍The aircon technicians were able to detect the prob of my aircon instantly & with confidence fixed it right away. From the time I phoned DW Aircon to the time the issue was fixed, it was an amazingly short time. Not only am I a happy customer, I am thankful too. I will not hesitate to recommend DW Aircon to friends.read more
Low Siang Yuan Vernon
2018-02-27T05:29:20+0000
Good services and good job done. Reliable and on time.
Adrian Goh
2018-02-13T03:52:47+0000
Amazing service! Tech was friendly and did a good job in cleaning our 2 x 1yrs old ACs restoring them to perfect working condition, with10+yrs experience under his belt, he shared tips and tricks on how to maintain the AC too. Highly recommendedread more
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